HP8620 - or show me how to log-in to EWS or how to reset

Well, after several years of this machine works well, all sorts of weird things now.  It may have started when a machine of the NW wireless went to 10 Windows... it's the only thing I can think of.  In any case, scanning is no longer works, it shows offline, the wireless says it has stopped (which he has always been on) and I'm unable to re - it factory set.  I am also unable to connect directly with an Ethernet cable. I know where the factory reset button (Setup, tools, set at the factory), but it is greyed out and says locked by the administrator.  I am the admin, and I'm sure I know my ONE / PW for the machine, but I don't see how or where you can access a login page. .. .so I need no instructions on how to access the built-in Web server where I can re - activate the wireless and get my computers all the reconnected...and/ or the instructions referenced in several other threads via a message private to re-set at the factory on the way which (some forum called a semi... reset do not know if this will do the trick).  Very frustrating and I don't know why I can't fix it!

Hello

Thank you for using the HP forum.

If your printer is connected to your home network, can you do the following:

  1. Print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)

2 enter this IP address into your web browser (use IE or Chrome) to join the integrated Web server.

Hope that helps.

Tags: HP Printers

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