HPDM grayed out Image

I recently installed HPDM 4.5 SP5 on one of our servers with the intention to create and deploy an image WES7 T510 light clients. I copied an image directly from one of the configured thin clients my company but when I import the image into HPDM it shows as grayed out.  Trying to capture an image of the device directly through HPDM always fails.

The master repository seems to work very well as any test all return successfully.

The log files indicate that your master repository regulator was not well configured. The master repository control cannot connect to DM server...

Please check

1. parameters of the Controller.conf repository - defaults to... \HP device Manager\MasterRepositoryController\Controller.conf

2. the value in the dialog box editor repository - tools-> management-> repository repository master Double click

Make sure that the above two values are point in the same direction.

For example, C:\Inetpub\Ftproot configured as root FTP server

Your ReposPath in controller.conf value C:\Inetpub\Ftproot

You must enter anything in the path of the FTP protocol settings field in the repository Editor dialog box.

You can send me the controller.conf shot and the screen of the dialog editor repository for troubleshooting.

Just FYI: 'Test' button will check only the port and Protocol for the device target, it does not check the accuracy of the path. This is something that we will strengthen in the future version.

Tags: HP Desktops

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