HPEnvy7645: cannot remove PQTestPage.png on Windows 8. Windows 7 has no problem
PQTestPage.png is in the print queue and cannot be printed or deleted. Windows 7 system is not the problem.
Hello
Open the HP Envy 7640 software and click the utilities tab.
Launch the doctor of printing & scanning HP and follow the steps by selecting "Impression of difficulty".
If the same persists, turn the printer off and restart the PC, then right click on the printer and click on see what's printing. and select Cancel all Documents in the top menu.
Finally, turn on the printer and try to print again.
Shlomi
Tags: HP Printers
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