Cannot remove Windows Media Player 12 library

I want to remove the entire library in Windows Media Player 12 (running Windows 7) so I can start over with a new database. With previous versions of WMP, it was simple - I get the Media Player folder in the Local environment and remove all files (leaving the files). Now when I try to do it I get the message "cannot complete this action because the file is open in Windows Media Player Network Sharing Service. Close the file and try again. "How can I do this?

Hi red high Mahoney,

Thank you for using the Microsoft Answers forums.

Make sure that the Windows Media Player Network Sharing Service network service or Windows Media Connect does not work as follows:

1. click on start and then click on run
2. in the run box, type services.msc
3. in Services, locate the Windows Media Player Network Sharing Service or Windows Media Connect (WMC) and then verify that the status column is started
4. double-click on the service and click on the Stop button, change the type to disabled startup
5 restart the computer.

To reactivate the function repeat the above process, by clicking on the Start button instead of the stop and change the type of startup to automatic.

Now try to delete libraries.

For more information visit

http://Windows.Microsoft.com/en-us/Windows7/remove-items-from-the-Windows-Media-Player-library
http://Windows.Microsoft.com/en-us/Windows7/libraries-frequently-asked-questions
 
Hope this information is useful.
Let me know if it worked.
 
Thank you, and in what concerns:
Umesh P - Microsoft Support

Tags: Windows

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