HR Editions on new server

Hello

We have two HR projects that we are currently testing to publish to a new server.  Each project has a different IP address.

A project is published successfully but the other is not.

I tried to publish the project that works for the two IP addresses and they were both successful.

I'm confused regarding what could be wrong with a project is not published.  Is there any suggestions I can try to get a project to publish?

Hi, you sneaked in an important piece of info - WebHelp Pro . Using RoboHelp Server 9? (Besides, what version of HR client you use.)

As you may know, WebHelp is for the publication of "regular" servers WebHelp Pro requires and assumes that you are publishing to a web server with Adobe RoboHelp Server installed.

So, if you use indeed HR server, then go to properties of Windows of the pod output configuration and create a new window for WebHelp Pro. Give it a name such as "RhServer".

Then when you publish the server HR, make sure to select RhServer in the window by default.

So you want to create a new destination in the wizard for WebHelp Pro edition. Enter the credentials for your new server and see if that helps.

Let us know how it goes.

Thank you

John Daigle

Adobe Certified RoboHelp and Captivate instructor

Evergreen, Colorado

www.showmethedemo.com

Tags: Adobe

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