Hyperlinks do not work in the form of PDF

We use Acrobat 10 Pro / LiveCycle Designer to create our form fill-able to then publish on our Web site.  Our users can click the form on our Web page, the PDF opens in Chrome very well and they can fill in the fields.  But when a user tries to click hyperlinks, the hand does not turn into finger, which allows you to click on the link and go to the Web page.  When you look at the properties of this PDF file, I can see there are restrictions.  I just want to allow my customers to click on hypertext links.  Don't forget, they use Chrome Chrome PDF Viewer by default.  In addition, many of our internal users do not use Adobe to view/edit a PDF file.  Their PDF Viewer by default if eCopy or PowerPDF, so when they open the form in these applications, the hyperlinks don't work or the other.  Hyperlinks work only if I open with Adobe.

Also, I saw a security restriction in the properties of the document where is said can only be opened with Acrobat.

Is there any way to change this?

We say to all our customers that official Adobe products are required to view and use the forms correctly. We cannot guarantee that applications work as expected otherwise. We had a LOT of problems with clients (or trying to open) opening forms outside of Adobe, and they will never work quite right. Mind you, we almost exclusively use dynamic forms.

Tags: Adobe LiveCycle

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