I agree with creative cloud and pay for Premiere Pro, but they tell me that there is no subscription on my account?
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Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
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Similar Questions
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Hello, I agree with creative cloud and log, but I can't download the full version just the test version? Why? Someone help me please.
Hi Bruno.
Please check the link and try:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Let me know if this helped!
See you soon!
Chirag
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went to use creative cloud and it won't let me open photoshop, says need to renew the subscription, but says page not found, I was paying £15 a month for it, hope you can help as soon as possible because I need to use it for my United work
Hello
Maybe it's an activation issue, please see the link https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Kind regards
Gag
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I have installed and updated from Premiere Pro, but I can't find it on your computer. The creative cloud that writes Premiere Pro was updated, but how to open it?
Hello
Premiere Pro is a 64-bit application and does not work on a 32 bit OS. Your operating system appears to be 32-bit. Please refer to this document for the minimum specifications: system requirements | Adobe Premiere Pro
Thank you
Regalo
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My new applications have changed to try in creative cloud; and my installed applications will not authenticate. I recently cancelled a single subscription and replaced by another. Can you please look at it and correct?
Solution for Windows 8.1: Find the C:\Users\USER\AppData\Local\Adobe\OOBE folder. Journal of creative cloud and end the Task Manager to task for creative cloud. Starting of the OOBE folder, delete all THE files. Do not delete the files (com.adobe.accc.apps & com.adobe.accc.home). When you're done, restart creative cloud and journal ID and password.
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I downloaded the demo for Premiere Pro, but it doesn't appear anywhere on my laptop even though it is said that it is downloaded. the only place where I can find it is in Control Panel to uninstall it, but when I'm not looking in my computer it is nowhere? >?
Ilincam38383157 for more information on how to open the first CC Pro 2014 please see CC help | Download, install, update or uninstall applications.
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I have PC right now and intend to change apple computer this summer.
I want to download creative cloud now on my PC. But I'm worried.
What happens when I switch to Mac after 1 year subscription of the creative cloud subscribe with my PC?
Can I keep the same number of members and just transfer it to my new Mac?
Your subscription allows you to activate on two machines and they can be mixed platforms, so you should be able to have the subscription available for use on a Windows and a Mac computer.
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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This is the message I get-
You are running an operating system that Photoshop no longer supports. See the system requirements for a complete list of the supported platforms.
Hi dmonty11,
Can you please check if your system to meet the conditions for creative cloud or not https://helpx.adobe.com/creative-cloud/system-requirements.html (scroll down to see the all the cc applications system requirements)
You that a desktop application to download creative cloud and which would give you access version which is compatible for your operating system.
Please see the help document-
Connect and disconnect activate Cloud Creative applications
Let us know if this will help.
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Problem with Creative Cloud Desktop app for Windows 8.1 update
Hi, I have updated my desktop and laptop to Windows 8.1 over the last day and have noticed a problem with the Cloud Desktop creative application.
Some menu items when I right click on either the CC system tray icon, or click the menu settings in the interface of the application itself does not show. I've included a screenshot of the problem.
I tried to uninstall and reinstall the desktop application, but it did not work. Any ideas?
If you update to the current version of the creative cloud desktop application should allow you to solve this difficulty. For more information, see creative cloud desktop has lack of text of point 8.1 of Windows - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-missing-text.html.
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I need to change the credit card I use to pay for storage in the cloud and on the app store. I can't find anything or anywhere to make this change, and of course there is no phone number for questions. Should I just wait until my payments go by?
Full instructions are in this document of Apple. See the section on the update payment information.
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Problem with creative cloud and El Capitan 10.11.4
Just updated to El Capitan 10.11.4 and now creative cloud will not work (pop-up box says it may be damaged or incomplete). When I try to download and reinstall, it stops just during installation. What can I do about it?
Hi bertramm63196564,
Please try to uninstall the "Creative Cloud Desktop App" and run the "Creative Tool Cleaner Cloud".
Then, reinstall the Desktop application." Uninstall the Adobe Creative Cloud desktop application
Kind regards
Maurice
This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' to help future customers with the same problem. Thank you!
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fonts with creative cloud and Yosemite
I'm finding that some of my fonts will not work with the software CC. Also, the storage of fonts has changed in Yosemite. Can someone direct me to a resource so I can understand which fonts are compatible and where they are stored?
Hello
Please see the fonts creative cloud, installation, FAQ | Adobe
Kind regards
Sheena
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problem with creative cloud and applications download
I deleted the application photoshop without uninstalling. Creative cloud tells me that I have this application and by all means, I can't re - download the application... So I would like to re-download like photoshop but how could I do?
http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html
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I downloaded the creative cloud and AE started to download but it didn't
Hello
Is there a message that appears when it failed, try of network and connectivity troubleshooting of: https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
I hope this helps.
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file:///users/ChOcOlAtE/creative%20Cloud%20Files/0.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/2.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/3.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/5.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/7.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/11.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/13.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/17.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/19.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/23.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/29.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/31.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/37.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/41.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/43.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/47.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/53.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/59.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/61.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/67.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/1553.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/1637.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/149315125.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/1015814935.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/1231441855.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/25192022125.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/191655423125.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/Sequence1.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/Sequence2.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/Sequence3.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/Sequence4.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/Sequence5.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/Sequence6.PSD
file:///users/ChOcOlAtE/creative%20Cloud%20Files/Sequence7.PSD
What are the names of the files and none of them can be synchronized. What I am doing wrong?
No, looks OK. Whatever you have questions have other causes, but since you have not provided the system information, details about your files or your Internet connection we can not really help you.
Mylenium
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