I already have Adobe CC a year subscription, why do I see nonsense "Purchase" and "Download trial" on my Adobe CC pitcher?

Similar Questions

• I already have Adobe Creative Suite CS5. Should I monthly subscriber Adobe Creative Cloud or y at - it a patch update for each program?

  Hello, I already have Adobe Creative Suite 5. Should I upgrade each program design with a patch to upgrade, or do I subscribe monthly to Adobe Creative Cloud?

  I returned to school after an absence of 2 1/2 years. Or should I buy the new design suite CS6 as a student?

  Beverley, CS 5 is now end of life/support and 6 CS I just chat support. To get the latest software and support, you can view the plans pricing and membership creative cloud | Adobe Creative Cloud

  Here are the updates to the previous version: updates.

  Let us know if you need other information around it.

  Atul_Saini

• already have adobe CS6 downloaded on an old mac computer that is now dead, I can't open the application on this computer to turn it off, but I wand to download my CS6 even on my new mac laptop

  already have adobe CS6 downloaded on an old mac computer that is now dead, I can't open the application on this computer to turn it off, but I wand to download my CS6 even on my new mac laptop

  The license allows 2 activations, so you should be able to install on a 2nd computer

  If you receive a message that you have exceeded your activation, you must communicate directly with Adobe

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• How can I make the last edition. I already have Adobe Creative Cloud?

  How can I make the last edition. I already have Adobe Creative Cloud?

  Is that what you mean?

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  - and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference

• I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?

  I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?

  Hey Tyler,

  The cancellation of your subscription to creative cloud-

  Please contact the customer service

  * Be sure that you are logged on the page with your Adobe ID.

• I've already purchased and downloaded Acrobat 8 Standard and need to re - download and I can't find a way to do it.

  I've already purchased and downloaded Acrobat 8 Standard and need to re - download and I can't find a way to do it.

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• I already have adobe subscription but

  I already have a subscription paid annually Adobe. So I need to convert 6 docs to pdf to png and it to sell me a new subscription, although it recognizes that I have the plan. WHAT SHOULD I DO? !

  Hi donnap21794628,

  I checked that you have improved your service of 'Adobe export in PDF format' to 'pack Adobe PDF.

  Adobe PDF Pack helps you create from other files in PDF format. See this KB doc for more information on Adobe PDF Pack: FAQ | Adobe PDF Pack

  The previous service that is export to Adobe PDF format helps you only convert PDF to Word, Excel, and rich text format files.

  See this KB doc for more information on export to PDF: FAQ | Export to Adobe PDF, Document Cloud

  If you come back, you will not be able to create PDF.

  Let us know if you have any questions.

  Kind regards

  Meenakshi

• I already have Adobe Premiere with the monthly plan, I bought. I can use it on my laptop but now need to use my desktop computer. Why he asks me to download the trial when I already paid plans monthly teacher/student?

  I bought a monthly plan that allows me to access all applications. I signed up with my cell phone, but he had to alternate between mobile and desktop. I read where I can use two computers, not at the same time, but I can use both. However, when I connect to my Adobe account on my desk, it shows all the applications but it is asking me to download trial versions and asking me to purchase.

  Thank you. This solved my problem. I was using the wrong email address. I did as you asked and he acknowledged my account. I appreciate your time and your answer quick thank you very much.

• I have subscribed to the monthly subscription to Photoshop CC2014. It is always my trial subscription has expired and I have to sign in every time. How can I stop this?

  I signed up for Photoshop CC2014 on a monthly subscription and I am still getting a message that my trial version expired one that I have to sign in every time. How can I stop this?

  I set everything up as you show. I can't remove the OPM. DB file because it is open in Services for Adobe desktop applications. What they're talking about? I tried everything and it seems that it is the last thing to try, but I can't it deleted.

• If you have a valid Windows Vista license, why are there not support which includes downloads of the files we can need to overwrite your file should are corrupted due to a virus or malware?

  I am an unlucky recipient of a laptop with Windows Vista. It came preloaded with Vista... no backup disks or manuals, etc. The restore feature was not turned on, so a restore point has not been set. My WMP will not play wmv or any wmp files. I also have problems with my automatic updates in Windows. I have 10 updates that were not successful, but there are probably pages of the attempts of many times where the updates failed. My Trend Micro Titanium Internet tells me I have a problem in my directory root, which is probably due to an update of Windows that was supposed to protect me from a weakness in Vista, but again once with my updates failed to download successfully, its possible the fix I need is still sitting there... I think it's a shame that MicroSoft is allowed to 'SELL' a product without disk... just a license # and NO manuals. AND not a lot of support for your money... or the other. I spent hours and hours trying to fix myself... using all the resources I can find... look like a dummy, I'm sure, but if I had the software I probably would have deleted from my hard drive and more. It would certainly have saved me MONTHS of frustration. Trend Micro and real human support downloaded the plus version of their software for me and recent, plus a few extras to eradicate certain other pests. To get a human being to help you at MicroSoft? It will be $60, please... Sorry, if I look a little tired, but you guys are supposed to be the best and I feel fuzzy. I have been in sales for a long time. long time AND sold the BEST AMERICAN made cars... CADILLACS, but you know if I take care of my clients after the sale... they would have felt like I do, today... disappointed. If every time they came into the dealership I have loaded the $$ to take care of them, they don't come back to me when the NEW models came out... I made sure they got their cars back washed... and they sent their friends to buy from me. And ILS never thought to buy from anyone else, actually when I left the company, I had a nice little legacy of clients in order to let my protégé.

  Thanks (again) Darin - especially for such a detailed response.

  Looks like you're in the clear, Phyllis :)

• Anyone know why a picture of stock bought and downloaded adobe usually open on a mac?

  I came to adbobe stock pictures once photos dollar has closed its doors and I credited to Adobe.

  I've selected an image, downloaded but cannot be opened on a mac book pro?

  polite suggestions?

  [Moved from the endorsement, general, all Adobe forums Lounge for a specific product - Mod support forum]

  Simply uncheck "Drivers" of the search tool. Then, you will get no Illustrator file. You will only get .jpgs you can work with in any program, regardless of whether they are Adobe or not.

• Purchased and downloaded first items 13 to Amazon and the page of redemtion of software Adobe wrote the Amazon code provided is not valid.  Very frustrating.  I feel completely ripped off the coast.  A way to solve this problem?

  Moderator has deleted all the content image - never share this information to the public

  You need further resolution by the seller.

• Hi, I already have two licenses on Mac computer and I would like to install a new license on a PC.

  Hi, I already have two licenses on Mac (I can use it to the max) and I would like to install a new license on a PC.

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

  .

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 clouds can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• Where download Windows 7 home installed the premium 64 bit Greek, already have the product key

  Where download Windows 7 home installed the premium 64 bit Greek, already have the product key

  Unfortunately, there is, if you need from Greek, you'll have to do a upgrade from Home Premium to Windows 7 Ultimate and download the Pack of Greek language from Windows Update. Or buy a localized copy of Windows 7 Home Premium in Greek.

  Windows 7 - Anytime Upgrade - frequently asked Questions:

  http://Windows.Microsoft.com/en-us/Windows7/Windows-Anytime-Upgrade-frequently-asked-questions

  Windows 7 - upgrade Express features:

  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-Anytime-Upgrade

  ---------------

  * Windows 7 Home Premium to Windows 7 Ultimate: $139.99

  Or you can buy a discount 39.99 for Windows 8 Pro from October 2012, 26, and download the Language Pack Greek who will be free to users of Windows 8.

• How can I download items 13 on my laptop?  I already have my serial number

  How can I download items 13 on my laptop?  I already have my serial number

  Hello

  Go on the link below to download Photoshop elements 13:

  Download Photoshop Elements | 10, 12, 14, 11, 13

  Wire pass to Photoshop Elements for further assistance.

  Concerning

  Sarika