I already have an Adobe account, but I can't download the suite on my computer?

Similar Questions

• I have an Adobe account, but where can I download the software

  I recently got an Adobe account and bought a code for a subscription of one year through LearningCurve and Kivuto. I am a member. Where can I download creative Cloud and all other Adobe applications?

  Hello

  Please find the installation instructions in the link below.

  Using creative cloud | Download, install, update or uninstall applications

  Thank you

  Atul Saini

• I already have a sync account, but I just want to use whats on this computer and get synchronized. It woun't let me just synchronize it! I'm not worried about another device right now.

  I already have a sync account, but I don't like on any other device now I want to just save my settings on this computer browser right now. Want to replace anything by what I have here but she again just put me into something the device. I want to re add other devices later. Even I don't think that I have on my iPhone right now.
  It's frustrating!

  Reset your FireFox sync, so you can replace the previous data synchronized with the data of the current computer.

  See below for the detailed procedure & illustrations

  Replace your synchronized data

  If this answer solved your problem, please click 'Resolved' thank you

• I had paid an annual plan for the adobe illustration but I can't download the program.

  I had paid an annual plan for the adobe illustration and received an email with my contact information order in which they say they received my payment. And when I get home my account online, the plan appears but I can't download the program.

  To download and install CC, please visit these links:

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  FAQ: How to install previous versions of creative cloud applications?

  FAQ: How to launch creative Cloud Apps

  If you try or buy instead of the download, please see the suggestions in this FAQ:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I have adobe story, but I can't download the desktop application, because it is out gray from the Project menu, can someone help me in troubleshooting this

  As mentioned in the title, I can't download the application Adobe Story. By connecting to the version of the browser based, it is clearly stated in the upper left corner that I use Adobe Story Plus(not Story FREE).

  When I try to download the desktop application, it is gray out, and I can't click on it to start the download process.

  With the recent release of the creative cloud, Adobe Story branding was changed to Adobe Story more.

  You can find out if you are using a free version of the story, if there is a label 'Upgrade Now' in the upper right corner (next to the logout button)

• Hello I buy a box photoshop with a serial number that is save on my adobe account but I can not use the product

  Hello I buy photoshop and I can't use it

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  For anything beyond this, you will need to provide at least some useful technical information about your system.

  Mylenium

• I just bought the Premier of adobe pro, but I can't download the app

  When I go to creative cloud, it gives me an error message "unable to reach the adobe servers. Please check your firewall settings, and then try again. »

  I have tried almost all their troubleshooting faq, and I even disabled my firewall. I can't always connect through their servers. Help, please?

  Please check:

  Impossible to reach on the Adobe servers when opening creative Cloud

  Cannot download using the creative cloud desktop

  Impossible to reach on the Adobe servers, please check the firewall settings and try again

  In creative Application of cloud "impossible to reach adobe servers, please check your firewall settings.

  Concerning

  Stéphane

• I downloaded Adobe Acrobat DC for student/teacher edition of STAPLES. The product key is not able to give me the KEY of ADOBE to ACTIVATE the product on a permanent basis to full-time. I already have an Adobe account. What the heck is the problem? I am ve

  I downloaded Adobe Acrobat DC STAPLES student-to-teacher edition. Their product key has been classified as follows: APROW5-6938-5368-7472-7729. I already have an adobe account. I just wanted to activate the software (which is now running on my computer over a period of 'TRIAL'. PLEASE HELP ME!

  Hi Antonio,.

  Please visit: https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  I hope this helps.

  Concerning

  Megha Rawat

• I am Brazilian and I already have an adobe account and I need to use adobe DPS. How do I use/buy this product?

  I am Brazilian and I already have an adobe account and I need to use adobe DPS. How do I use/buy this product?

  You need a full account of DPS. A creative cloud account does not DPS.

• I have premium account, but I can't use the tool option?  How

  I want to edit a pdf file but I can't, why?

  I have premium account, but I can't use the tool

  You have Acrobat installed on your system? (Download Adobe Acrobat products |) Standard, Pro | DC, XI, X )

  Kind regards
  Rahul Tyagi

• Hello, I had a sharing adobe account but I can't seem to find him. I had posted a series of record. How and or connect?

  Hello, I had a sharing adobe account but I can't seem to find him. I had posted a series of record. How and or connect?

  Hi momo,.

  Are you referring to the workspaces? This service was withdrawn on January 7, 2015. There is no way of recovering files that were not uploaded before the service pensions.

  If you are referring to a more recent Acrobat.com account, try to connect to https://cloud.acrobat.com/files.

  Best,

  Sara

• There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?

  There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?

  I have enough in my account to use paypal, but not the credit card!

  Need help!

  HI Sandeskitr,

  Unfortunately there is no option to change credit card, paypal or vice versa.

  If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.

  Cancellation:

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  For plans:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  Let us know if you need more information!

• Hello, I created an account but I can not install the application, I need to maybe purchase did not package I chose was the students what I do?

  Hello, I created an account but I can not install the application, I need to maybe purchase did not package I chose was the students what I do?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought Adobe Muse but I can't find the serial number anywhere. Where should I look?

  I bought Adobe Muse but I can't find the serial number anywhere. Where should I look? I have a good number, but I have received no letter from Adobe.

  Hello

  CC of Muse doesn't have the serial number for installation. You could get this prompt because of some networks of communication-element blocking with Adobe servers.

  Please try the following: -.

  (1) If you are on a MAC: -.

  Press shift + command + G (another Finder, go--> go to folder) to open go to folder.

  Type / etc, and then open the file called hosts.

  Check if you have any Adobe associated entry in the file.

  If so, please rename the file and check again.

  (2) If you are on a windows machine: -.

  Browse to the location:-C:\Windows\System32\drivers\etc

  Open file "hosts".

  Check if you have any Adobe associated entry in the file.

  If so, please rename the file and check again.

  Kind regards

  Neha

• Nice day! I bought the Adobe Premiere, but I can't download it displays error 72 what to do?

  Nice day! I bought the Adobe Premiere, but I can't download it displays error 72 what to do?

  Hello

  Please try

  https://forums.Adobe.com/thread/1493018?start=0&TSTART=0

  Still need help please contact support https://helpx.adobe.com/contact.html

  Contact the customer service

  Thank you