I just bought the Premier of adobe pro, but I can't download the app

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• Hello, I have Lightroom version 5.7.1 I use no clouds at all. However, I just bought a class of Adobe's Lightroom, and it includes downloads that only works on a new version of Lightroom. As a result, I can't enjoy the great progress

  Hello, I have Lightroom version 5.7.1 I use no clouds at all. However, I just bought a class of Adobe's Lightroom, and it includes downloads that only works on a new version of Lightroom. Therefore, I can't take advantage of the excellent program, I bought (editing of Photo of Ben Wilmore Adobe® Lightroom® CC: The Complete Guide) unless I update.

  I resisted doing what I am on a fixed income and do not service CC. Unfortunately, I have a problem. How do I most cost effectively upgrade my version of Lightroom?

  LR CC and LR 6 are the same program other than some missing features to 6 LR6 is a standalone program. You are able to go to Adobe website LR6, so you should be able to use the course. We must look carefully because they want to subscribe, but it is available!

• I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times

  I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times and it just still the same message.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I just bought the app photoshop for a student, but when I go to open it in my application it says that I have to buy when you already took my payment for it. Please help me!

  I just bought the app photoshop for a student, but when I go to open it in my application it says that I have to buy, when adobe already had my payment for it. Pleas help me!

  Hi Charlotte,.

  Please check the help below document:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• Nice day! I bought the Adobe Premiere, but I can't download it displays error 72 what to do?

  Nice day! I bought the Adobe Premiere, but I can't download it displays error 72 what to do?

  Hello

  Please try

  https://forums.Adobe.com/thread/1493018?start=0&TSTART=0

  Still need help please contact support https://helpx.adobe.com/contact.html

  Contact the customer service

  Thank you

• I just bought the app but when I open it, it says trial expired

  I just bought the app. (photoshop) but when I open it, it says trial has expired... Please helppp!

  Hi dishap,

  Please see the troubleshooting link: stop creative Cloud 2015 to return to the mode of trial

  Let us know if that helps.

  Kind regards

  Mohit

• Hi, I had the free trial of Adobe pro, but I can't transfer documents to Word etc. Do I did wrong?

  Hi, I had the free trial of Adobe pro, but I can't transfer documents to Word etc. Do I did wrong?

  You should be able to use the options save as from the main menu to save the file as a Word document.

• I just bought a new Magic Mouse 2 but it can't scroll.

  I just bought a new Magic Mouse 2 but it can't scroll. But if I change this mouse with microsoft mice, that the mouse can work well. However, I take the 2 magic mouse the apple store where is can match the other apple computer. Can you give me some suggestions?

  You must meet these requirements: Mac computer compatible Bluetooth with v10.11 OS X or later.

• I bought 1 week ago adobe elements but I do not download. Now, I want to download but I don't know where I'm going to do. can you help me? thankilaria

  I bought 1 week ago adobe elements but I do not download. Now, I want to download but I don't know where I'm going to do. can you help me? thankilaria

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html

• I had paid an annual plan for the adobe illustration but I can't download the program.

  I had paid an annual plan for the adobe illustration and received an email with my contact information order in which they say they received my payment. And when I get home my account online, the plan appears but I can't download the program.

  To download and install CC, please visit these links:

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  FAQ: How to install previous versions of creative cloud applications?

  FAQ: How to launch creative Cloud Apps

  If you try or buy instead of the download, please see the suggestions in this FAQ:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I have an Adobe account, but where can I download the software

  I recently got an Adobe account and bought a code for a subscription of one year through LearningCurve and Kivuto. I am a member. Where can I download creative Cloud and all other Adobe applications?

  Hello

  Please find the installation instructions in the link below.

  Using creative cloud | Download, install, update or uninstall applications

  Thank you

  Atul Saini

• I already have an Adobe account, but I can't download the suite on my computer?

  I already have an account with adobe which is a free membership, not a trial. I restarted my computer (HP, intel i5, windows 10 envy) due to the common problem of home bar activating not when you click on it and it got rid of my creative cloud shortcut and I need to redownload it. Im not that computer savvy, so this can be 100% a stupid question.

  Hi Rae % 20kae,

  Please check how to download the application from Adobe using this link: How to download, install and activate Adobe applications. And here is the link to install the creative cloud: download and install Adobe Creative Cloud applications.

  Let us know if you need more help.

  Thank you.

• I have adobe story, but I can't download the desktop application, because it is out gray from the Project menu, can someone help me in troubleshooting this

  As mentioned in the title, I can't download the application Adobe Story. By connecting to the version of the browser based, it is clearly stated in the upper left corner that I use Adobe Story Plus(not Story FREE).

  When I try to download the desktop application, it is gray out, and I can't click on it to start the download process.

  With the recent release of the creative cloud, Adobe Story branding was changed to Adobe Story more.

  You can find out if you are using a free version of the story, if there is a label 'Upgrade Now' in the upper right corner (next to the logout button)

• I bought 1 month pack adobe cc but I can't activate the product, they ask the serial number!

  I buy 1 month of adobe form pack Web site last clouds today. I installed creative cloud Installer. I download Photoshop and illustrator, so far, but when I opened them they ask me the serial number! I'm not and I do not have the code of redemption or something like that! What should I do?

  Help me, I'm very confused...

  HI Martina90,

  Here is a help page link that provides a solution for this problem to be asked to enter a serial number.

  http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

  Let me know if this does not solve your problem.

  Thank you

  Scott V

  
  

• If anyone can help, I just bought a 2011 mac book pro and I use it for school and I work in education and currently I have lightroom, photoshop and adobe DC, are all the other apps I put on it?

  If anyone can help, I just bought a 2011 mac book pro and I use it for school and I work in education and currently I have lightroom, photoshop and adobe DC, are all the other apps I put on it?

  Chaka - welcome!

  What you want to do on your "new" MBP?