I already paid for cc membership (one year prepaid) .but all the app ask still trial.what can I do?
I already paid for cc membership (one year prepaid) .but all the app ask still trial.what can I do?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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I need help, please! need for applications to study in a hurry.
Hello
It seems that your product is not activated due to technical problems on your side.
Please try out the following links
Troubleshooting of Activation creative cloud (solved 99% of the questions)
-
I need to change my plan which is creative cloud single-app for Photoshop membership (one year) full - special offer to students
Single update for all http://forums.adobe.com/thread/1235382 clouds can help
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We are already paying Adobe® Illustrator® CC (one year prepaid), why ask again expire?
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
- and Troubleshooting FAQ https://forums.adobe.com/thread/1962238
- and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
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The update for Photoshop CC 2015 does not appear in the request of DC. What can I do? Already, I've uninstalled photoshop and returned to install to see if the application is awake and has given no sign of life, but nothing. Can someone help me? Thank you
Hi Nexus 6,.
I would say please try to download and install the update manually from the following link: Adobe Photoshop keep up-to-date
Kind regards
Tanuj
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I am unable to buy all the apps in canada. I can't change your addess canada for payment info
I am unable to buy all the apps in canada. I can't change your addess canada for payment info.
I can browse all apps in the store, but the difficulty to buy. When I submit all my credit card details, I can't change the United States in the Canada.
Hi Vandu,
There seems to be a problem when purchasing apps.You must contact Microsoft Store for assistance.Good day! -
I had to rebuild my computer after a hard disk failure. How can I reinstall the CC that I already paid for on my new drive?
Install the application of cc on your new hard drive desktop, https://creative.adobe.com/products/creative-cloud and use it to install your programs of cc.
[moved from the download, installation, commissioning creative cloud download &install]
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The HD of my Mac crashed and I have no back up, how can I reinstall the creative cloud? I am a member, I've already paid for 3 months and I don't have the number of rescue.
You must download and install the desktop application creative Cloud to aid you can install apps CC:
https://creative.Adobe.com/products/creative-cloud
Reference:
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
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I would like to take your Black Friday special on my teacher membership one year paid which is be renewed. can I do this?
Hi Tamara,
It seems that this offer is only available to new subscribers.
Guinot
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someone from adobe can help immediately please? I've already paid for the 1 year plan and your system tells me that I have only 30 days trial
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Creative single-app cloud membership for After Effects (one year)
I paid for the membership of single-app creative cloud for After Effects (one year), before paying, I downloaded the demo version of aftereffect CC and now, the date of the trial has expired, but I can't install aftereffect, even if I paid for it... need help fast!
Try
Sign out, sign in | Creative cloud desktop application
If your product still on display as the trial then check your hosts file entries
Log, activation, or connection errors. CS5.5 and later versions
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I paid for a year since December 29, 2015 and I can't open the app, they say that I can only download the trail version. But my version of trail for indesign is already expired so I can't use it.
I received an email that says that the payment has been made.
Please refer to this document for assistance:FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
-
I already have 5 Lightroom downloaded on my iMac. My computer is mess up and I need to buy a new one. Can I transfer my already paid for L5 to my new computer somehow without having to buy the program again?
Hi Cayley,
You can download and install Lightroom 5 on your new computer by using the following link: Download Photoshop Lightroom
Kind regards
Rahul -
Hi, I recently bought single-app creative cloud for Acrobat Pro DC membership in a one-year contract, but now realize that my software is too old for me to even use it. The order has not yet crossed yet since I just bought it today, is it possible that I can cancel?
Hey katherineh32317543,
You might need navigate to the link for the same mentioned below:
Cancel your membership creative cloud
Let me know if you need more assistance.
Kind regards
Ana Maria
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Creative cloud membership (one year), not to open programs.
Hello! Why I can't use creative cloud subscription, do not open the programs. Subscription is paid, but gives the error:
In my prifile:
"Creative cloud membership (one year).
The ability to manage this plan is coming soon. »
Excuse me for my English.
Waiting for an answer. Thank you.
Try to connect and then reconnect again.
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
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