I am angry that technical support cannot help. I need help, now
I have extreme difficulties with this problem. The person of the customer support means refers to this forum. What Adobe don't know how to solve their problems. The problem is that I can't find an answer to why Dreamweaver cs5 will not recognize no matter what Web page file extension, for example. HTML, when I try to create a new site in the function 'management of Sites '. It was created by the same program files. I need now. I want someone from Adobe Technical Support to answer this question. This is the product. He produced works correctly. I thought that Adobe was the best around. As far as I can see, it's a huge disappointment.
Then you must use the right forum for Dreamweaver: Dreamweaver support forum
Tags: Adobe
Similar Questions
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I have installed/reinstalled CS3 (upgrade on Photoshop7) a few times since 2007, when I updated my pc - since the first installation, I had to contact their Aussie number 1800 because the Photoshop disc was a version of license in bulk and he didn't like the key when CS3 audited upgrade. Spent more than an hour today on a chat with Adobe and they will help me more is that they are not trained on PS 7 or CS3. ANY HELP would be appreciated
If your products are registered with Adobe, they can unlock CS3. It's called a "challenge code".
Apparently, Adobe has a coding challenge system. So, if you have the old serial number of the upgrade and you call customer service. The customer support has a challenge code procedure where they give you a code that overrides the problem. Unfortunately, it took me 5 calls to customer support until I found someone who was able to do. The keyword is "Challenge Code"
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
Important: We can unlock your serial number after that we first check that you are eligible for the upgrade. When you contact us, be at your computer to complete the following upgrade verification workflow.
- Register your product.
- Contact us. You will complete the next steps with a staff member.
- Do one of the following methods in the screen upgrade serial number :
- Windows: Press Ctrl+SHIFT and double-click it.
- Mac OS: Press command+SHIFT and double-click it.
The Code upgrade window appears.
- Read the challenge Code to support staff member.Enter the support Code (which provides Support Adobe) in the field support Code and then click Next.
Gene
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Hello
Use the cleaning tool: -.
Download Adobe Reader and Acrobat cleaning tool - Adobe Labs
You may refer to the following to reinstall Acrobat DC.
https://helpx.Adobe.com/Acrobat/KB/Acrobat-DC-downloads.html
Hope this helps!
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I get this window when you try to open Photoshop CS4 (64 bit):
=====================================================
This product has encountered a problem which requires that you
Restart your computer before you can run.
If you continue to see this message after restarting your computer, please
Contact your COMPUTER administrator or Adobe technical support to help you,
by mentioning the error code displayed at the bottom of this screen.
Error: 148: 3
======================================================
What should I do next?
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What should I do now that my computer does not start? I tried F8, F10 and reboot... message came on the black screen "please contact the technical support and say" load needed DLLs for kernel. " "I do not have the Windows XP OEM or recover the disk.".
You will probably need ot to obtain from the manufacturer of the computer for the installation diskettes (which would be less expensive to get a new XP license) and the repair of the operating system or do a new install. Keep in mind that this could have been caused by your failure to drive hard and not because of software corruption.
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I just downloaded photoshop elements 7.0 to a new box, and he said that my serial number is not valid. the adobe support team indicates the number is valid, but that they cannot help me
who cancel. Ugh... it was one of the other programs in the bundle of bamboo that was having a problem. Thanks again for responding, I think I'm now covered for photoshop elements.
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It seems that I lost a part of my Windows 7 system programs. No games, technical support online, some printer, no backup feature, following problems download the new software, etc. I tried to buy "sfc/scannow", it will not work.
[Moved from comments]
Original title: Windows 7 system restore
I suggest you perform a restore of the system to a restore point before the problems started.
http://www.SevenForums.com/tutorials/700-system-restore.html
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(Windows 7 64-bit)
This can be long and winded, but I spent 5 hours trying to solve this problem.
It all started when I tried to uninstall a program, but I kept getting the message that wanted me vcredit.msi (or something like that) I downloaded a copy of it and pointed out the program of this file, but it has always found a problem and wouldn't uninstall. (Add/Remove programs won't uninstall it not more)
So, I moved to the installation of a new program. He repeats to me '\Temp\IXP1. TMP\ is not a valid package for the product Microsoft Visual C ++ 2005
Redistributable. Try to find the installation package 'vcredit.msi' in a folder that you can install Microsoft Visual C ++ 2005 Redistributable. »When I point to the vcredit.msi that I downloaded (just randomly sitting in my docs) I get "error 1714. The old version of Microsoft Visual C ++ 2005 Redistributable cannot be deleted. Contact your technical support group. »
I also have trouble downloading updates Microsoft for Microsoft Visual C ++ 2005 Redistributable & at the same time in updates it shows Microsoft Visual C ++ 2008 Redistributable.
I tried to uninstall Microsoft Visual C ++ 2005 Redistributable via Add/Remove Programs, but it won't let me say it does not find some programs.
This thing is annoys the heck out of me.
I need to set the Microsoft Visual C ++ 2005 Redistributable problem (looks like I need the new version 2008 or 2010?) and be able to install and uninstall programs. Which is somehow related.
Any ideas what to do. (Please speak as clearly as possible. I'm a fool when it comes to computers lol)
ANGELZ
Original title: Microsoft Visual C ++ 2005 disorders (installing and uninstalling of programs)
Hello Angelz,
Thanks for posting your query in Microsoft Community Forum.
The error you get can be caused by components from Visual C++ Runtime libraries that are missing or get conflicted, perhaps due to a third party software or badly configured registry settings.
So, I would suggest trying the following steps and check if the problem persists:
Method 1:
a. click Start, right-click computerand then click Properties.
b. in the name computer, domain, and workgroup settings , click change settings.
(If you are prompted for an administrator password or for confirmation, type your password, or click continue.)
c. click change settings , and then select the Advanced tab click the environment variables button.
d. the user variables area, click on TEMPand then click change.
e. in the Variable value box, type C:\Temp, and then click OK twice.
f. click applyand then click OK.
g. follow steps 4 to 6 for the variable of environment TMP as well.
h. confirm this folder C:\Temp exist, otherwise create a.
i. restart the computer.
j. attempt to install the application again.
If the steps do not help, try the next method.
Method 2:
If you are comfortable in changing some registry settings, then follow the steps provided below.
- Click Start and type run in start search box, and then press enter.
- Type regedit and click OK.
Registry warning:
Important: This section, method, or task contains steps that tell you how to change the
Registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 KB
How to back up and restore the registry in Windows - Go to HKEY_CLASSES_ROOT\Installer\Products\F942F94A19C0F79468FD2B85E5E8677B
- Right-click on this registry entry, and then click Rename.
- Rename F942F94A19C0F79468FD2B85E5E8677B to -F942F94A19C0F79468FD2B85E5E8677B.
- Close the registry editor.
- Restart the computer.
- Check if you are able to install the application.
- Open programs and features, click Start > Control Panel >programs and features.
- In the list, find the Package redistributable Microsoft Visual C++ and click on it.
- Right-click on it and select Uninstall.
- Restart the computer.
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Technical support gave me a download that I can not install
FILE 0219529466 NUMBER. My Photoshop CS5 working properly. I believe that this can be linked to the recent update of Windows 10. When I tried to start CS5, I got a screen that said I started my trial version, I got CS5 for years. After a long conversation with the Adobe technical support, I learned by them to uninstall CS5 I did. They sent me a link to a file to reinstall the CS5, but when I tried to use the installation program failed because it could not find a previous version. Apparently the installer gave me was an upgrade and he was looking for an earlier version. Since I had CS5 for modified computers and the years I don't have a previous version of the installer to find. The installer confirms my serial number is good, but fails because it cannot find the previous version. TECH SUPPORT FAILED this time!
Hi Philk30634396,
I have reviewed your file number: 0219529466 and found that Photoshop CS5 was an upgrade to Photoshop CS3 that you bought, the installer provided is correct, it's just you asking to enter the serial number of Photoshop CS3 when installing in the menu drop-down select Photoshop CS3 and enter the serial number of this one when prompted , for more information on this see: error: "this serial number is not for a product calling it" | Adobe Creative Suite.
You can find your serial number of Photoshop CS3 on your account, visit: find your serial number.
Let us know if that helps.
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No, I'm really lost and I don't know what else to do and I'm not anxious to be on technical support for several hours again.
My problem was originally that the hotfix update released last November failed to install. I ask on the forum for help, I got some good suggestions but nothing worked. Since Photoshop still worked I've just postponed the issue.
Several months later, I decided to try everything I can to get the update to work. Created another Admin removed tried Photoshop by reinstalling. Still no. Tried several different things that do not work.
I finally got with technical support, I allow access to my computer. They spent several hours uninstalling and reinstalling and not as I did. They did get more advances but after almost 4 hours, I was tired of looking at Photoshop do not settle.
They said they have done all the troubleshooting that they could, and that the best option was to simply uninstall all Adobe and then reinstall it.
I did tonight. Following the instructions here are using the Adobe Creative Cloud cleaning tool to solve installation problems
Now I'm stuck with freezing to 74% on installation of Photoshop. Further research led me to this Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools
Unfortunately, at the start of the installation, it cannot connect to the internet. I know that my connection is working because I can watch sites Web, but stops install on it. I try connecting later button and he asks a serial Code. I have CC so I is not a serial Code and may not try to generate a.
If Photoshop used to work but not to update. Now it doesn't work at all.
I'm desperate, I need help to solve this problem. Suggestions, ideas about why this is happening and what I can do to work around it? My number is 0187559333
Finally managed to do work. I also tried the update and it worked also. It's been a long day.
On the downloaded installation, there is an option to install a trial version or install a licensed version. The property stored fault due to the weird internet connection being found and the absence of an activation code. But the installation of the trial worked. Has exceeded the dreaded 74% and kept things.
The end of installation, I opened creative cloud and looked at the applications tab. The update appeared later. I clicked top and too installed completely.
Now I just hope the trial realizes that I have a legitimate CC account and that it does not lock me in the coming days.
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screw Microsoft, bill gates and all his money from God damm
Hello Bunnyfufu
Please write to the Microsoft Forums.
I'm sorry for the inconvenience caused.
You can also let us know if you have any questions, so that the community can help you. We will be more than happy to help you.
You can visit this link for more information:
http://support.Microsoft.com/GP/assistsupport
It will be useful.
Thank you and best regards,
Dinesh
Microsoft technical support
Visit our Microsoft answers feedback Forum and let us know what you think
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The person calling said he could give me a technical support for problems that they had detected with my computer, but he seemed surprised when I said that I had problems with my computer. I did not understand a lot of what he was saying because of his foreign accent. Can someone tell me what it is? I don't think that I may have a virus, but Windows actually call for help?
You were lucky that you could not understand him and so do not buy what he was selling. It was a scam. Microsoft does not make unsolicited phone calls.
Insofar as thought, you could have a virus...
- What version of Windows (XP Home, XP Pro, Vista, etc) and Service Pack (none, 1, 2, 3) is installed? If you are unsure, do a click right my computer and select properties for information.
- What is the name and version of your anti-virus program? Is his current subscription and has it always been updated?
- What other security software is installed (names and versions)?
- What are the symptoms? That's what are you see you do not, you should see or what is you don't see don't you think you should? Please report the full text of the error message without paraphrase.
- What happened to your computer shortly before the symptoms started? Power outage (including pulling them out the plug or by pressing the off button); use of a registry cleaner, optimizer, tuner, etc. ; installation of an update (only one?). Another thing that you can identify.
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Impossible to download recovery Image Windows - Technical Support will not help
Hi all
All I'm doing is to download the recovery Image for my XPS8700 Windows from the support.dell.com site. I select the image, enter my serial number and the verification code and the following error: "stock recovery image. The recovery image download could not be generated due to missing information. Please contact the technical support for assistance. »
I contacted technical support so did what the error message said. However, as my system is more under warranty, they refused to help me. Apparently, it's okay that I'm not asking for help with the system, just to help get the file from their broken site as indicated by the message error-_ -.
Anyone know how to recover the file by other means?
No need to bother with the .iso Windows 8.1 from Dell. Download the file .iso Windows Microsoft RS1 10 image instead. It will automatically collect your keys to your UEFI BIOS OEM and it input during the installation. See here for more details:
http://dellwindowsreinstallationguide.com/download-Windows-10-OEM-and-retail-ISO/
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Downloaded program that it says 'cannot open the help page.
Down loaded a program that I need help with it. The top line says file set up help when I type help a showes window pops up that says that I can not open the help page it wants me to microsoft technical support and download windows 6.1 - KB917607 - 64.msu but I can not.
Thanks Mel
You have 64 bits of the operating system installed?
If so,.
Download "Windows6. 1 KB917607-x 64.msu ' from this link and check
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I tried the direct technical support, but it seemed to have cut. Given that I can no longer connect to the internet on my laptop, I'm with my playstation browser and painfully by typing with the controller.
My probllem.I have an ASUS Intel Core i3 - 2350M CPU @ 2.30 GHZ running Windows 7 home premium. I've selected "Windows Update" in the start menu and proceeded to download and install all updates. Once the updates have been installed, my laptop couldn't detect wireless networks which means that I can't connect to my router and have lost the internet.Device Manager indicates 802.11n Wireless LAN Card is working properly.Windows did create a restore point before installing the updates, but everytime I try a restore I get the following message"System Restore has failed. Your computer's system files and settings were not changedDetailsSystem Restore could not access a file. This is probably because an antivirus program is running on the computer. Temporarily disable your antivirus program and restart System Restore.An unspecified error occurred during the restoration of the system (0x80070005)""I disabled anti Virus AVG and COMODO firewall only to receive the same message, and it now appears that the restore point disappeared as if by magic, saying system restore ' no. restore points were created.Updating installed Windows the followingMicrosoft .NET Framework 4.5 1 4.5.50938Microsoft Office Home and Business 2010...Service Pack 2 for Microsoft Office 2010...Microsoft driver (keyboard) 21/04/2009Microsoft driver (mouse) 21/04/2009Driver Microsoft (System) of 21/06/2009...Microsoft driver (System) 21/06/2006Driver Microsoft (System) of 21/06/2006...RALink Technology, Corp. (Net) 02/04/2013 pilotUpdate for Microsoft WindowsUpdate forUpdate forWell when the restore point was present he says that these things will be deleted that's where I got the list, but as I said the restoration failed and disappeared.I have reset my router but my laptop doesn't detect a network and there are usually 10 in the region and it shows nothing. My router is fine, as I use it now with my playstation.Please I really need help, how do I get my laptop to detect the wireless network. If someone could give me a few steps to do, please.Most laptops have a switch that turns the wifi radio on or off. Often, it is a combination of the Fn key and one of the F keys. It may be a physical switch somewhere on the laptop. See your manual for details.
If this isn't the problem...
What is the brand and model of your router? Almost all wifi routers also have at least one Ethernet port, you can connect your computer to the router with an Ethernet cable and download the right driver for your http://www.asus.com/support wireless card
Have you tried to "Roll back driver" in the "Driver" tab of your adapter wifi 'properties' in Device Manager? At the very least, determine which version of the driver is installed, and compare that to the current version on the asus support site.
If the method does not resolve the problem, continue to the next method.
Method 3:
You can also reinstall Visual C++ Library Runtime components to solve the problem.
You can uninstall all existing Microsoft Visual C++ Redistributable Package and install the latest Microsoft Visual C++ 2010 Redistributable Package and check if it helps.
Step 1: To uninstall the package:
Step 2: Download and install the latest package and see if it helps.
Download the relevant package depending on your system's architecture.
For 32 bit: Download Details: Package redistributable Microsoft Visual C++ 2010 (x 86)
For 64-bit: Download Details: Package redistributable Microsoft Visual C++ 2010 (x 64)
Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.
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