I am not able to scan with my HP Deskjet 3050.

When I installed the printer HP Deskjet 3050 3 months ago, it worked fine, but now it only gives me even the queue to analyze.  So in my case there is no error pops up because I can't question analyze them.  If I try to scan directly from the device, it says not found computer.  The printer works fine.  It is connected to the network and wireless is good also. Convenience store was of no help.  I reinstalled and it still does not work.  Any suggestions?  I would be very pleased them.  Thank you
Maribel

Hello

1 are. what store you referring?

2 have had any changes made to the computer before the show?

Please follow the methods.

Method 1:

Please download and run printing HP and doctor Scan and check.

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=OJ-106151-2&CC=UK&DLC=en&LC=en&os=4062&Product=4066452&sw_lang=

Method 2:

To update the printer drivers and check.

See the link.

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Tags: Windows

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