I am not able to update (KB973768)

0xe0000102 also part of the message says: failure 1 or several prerequisites. I get the automatic message to update, but it will not take.

Is there any help out there.

Thank you

Hello

Follow these methods and check if that helps:

Method 1:

Try to download the update and install manually (the good language)?

http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=74

Method 2:

 

I suggest you try to reset the Windows Update components and check if it helps

How to reset the Windows Update components?

http://support.Microsoft.com/kb/971058

 

Method 3:

 

Follow the steps in troubleshooting this article and check if that helps:

How to troubleshoot common Windows Update, Microsoft Update and Windows Server Update Services installation

http://support.Microsoft.com/kb/906602

Tags: Windows

Similar Questions

  • not able to update, it says: error WindowsUpdate_8024402f please help

    not able to update, it says: error WindowsUpdate_8024402f please help

    http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-80244016-8024402f-or-c80003fa>

    UTC/GMT is 17:37 on Sunday, May 13, 2012

  • Not able to update the drivers

    I'm not able to update my drivers for hp support assistant-maintain-refresh, my warranty has expired there is nothing to do with it.i can't seem to connect to the servers of hp but download the updates

    Connecting to the servers of Hp-Pass

    Download of updates in case of failure

    Collection of information in the event of failure

    ANI system in case of failure

    Preparation action list-Pass

    Could someone help me...

    Try to download the latest version of the wizard help here: http://goo.gl/yQ5DJ

    If this does not work, you can go to this link http://goo.gl/PIzE4 and select your operating system and then manually download drivers and other updates that you may need.

    Please let me know if it helps.

  • I forgot to package ID, not able to update the app World! Help, please

    Hi guys,.

    As the title says, I forgot the package ID, and I'm not able to update the app World! whenever I submit a press release I get an error indicating that the package what ID does not match. Please suggest me what I can do? How to find the package id? Thank you very much. See you soon.

    Goto the BB forum and ask the question. BB has the ability for you to create a new token of dev and map it to the original. I had to do this recently. MShom was the one who did it for me.

  • I'm not able to update my credit card. Change the payment does not appear next to my plan for

    I'm not able to update my credit card. Change the payment does not appear next to my plan for

    A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

    -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  • repately not able to update the update CS5 illustrator, also FW and FL. Any ideas?

    repately not able to update the update CS5 illustrator, also FW and FL. Any ideas?

    Bridge of drweaver InDesign and wil Photoschop update however

    Work on pc, win 7

    someone at - it a nail?

    Peter,

    Have you used it?

    http://www.Adobe.com/support/downloads/product.jsp?product=27&platform=Windows

  • I am trying to cancel my subscription, you need now to an upgrade of system of use of the services.  I am not able to update at this time and your cancellation instructions do not lead me anywhere it is useful.

    I am trying to cancel my subscription, you need now to an upgrade of system of use of the services.  I am not able to update at this time and your cancellation instructions do not lead me anywhere it is useful.

    Hi Scott,.

    I checked your account details. There is no active member under your email address.

    Please try to connect with the correct email address. You will find the option of management plan.

    Concerning

    Megha Rawat

  • I am not able to update creative cloud (error 1 and 2), what to do?

    I am not able to update creative cloud (error 1 and 2), what to do?

    Hello

    Please check the help below document:

    Error: "unable to install". Creative cloud office

    Creative office of cloud has failed to update. (Error code: 2)

    Kind regards

    Sheena

  • Please help, I am not able to update windows: error code 0x80070005

    This is my result

    HKLM\software\Microsoft\Windows\CurrentVersion\Component Servicing\Retry Agent of base
    HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm
    HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\Package_for_KB955430~31bf3856ad364e35~x86~~6.0.1.18005
    HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\Package_for_KB955430~31bf3856ad364e35~x86~~6.0.1.18005\InstallCounter
    HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005
    HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.1800

    Error code 0 x 80070005 is also described as ACCESS DENIED (you may not to install updates).

    Please check that you are logged into an account with administrative privileges.

    Please follow these instructions if you encounter this error code during checking or install updates via Windows Udpate.  What follows applies only to Windows Vista.

    1. Download AccessChk (Sysinternals).  This tool allows you to assess the level of access of some users or groups of resources, including files, directories, registry keys, global objects and Windows services.  Here is the link to download the tool: http://technet.microsoft.com/en-us/sysinternals/bb664922.aspx
    2. Save the file on your desktop zip and extract the file:
      -Right-click on the file and select extract all...
      -Click Next when prompted for the Destination.

      Therefore, you should see a folder called AccessChk on your desktop.

    3. Open the folder AccessChk

    4. Hold the SHIFT key and right-click in the window.  Select "open here command prompt.

    5. A command prompt window should open a similar message:
      C:\Users\\Desktop\accesschk >

    6. Type the following command and press ENTER:
      "" AccessChk.exe "nt service TrustedInstaller" s - n k ' hklm\software\Microsoft\Windows\CurrentVersion\Component Based Servicing "> accesskchk.txt
      Tip: You should be able to copy and paste the command into the command prompt.

    7. Close the command prompt window.  Open the Accesschk folder on your desktop (if it has been closed).

    8. Double-click Accesschk.txt (text file), it should open Notepad.

    9. Copy and paste your results with a new question in the forum of Windows Update.  (Make sure that you write 0x80070005 in the subject).

    Reference1

    If this is not enough: -.

    1. If please download the subinacl.msi from the following link and save the patch to installation on the desktop:
       
      http://www.Microsoft.com/downloads/details.aspx?FamilyId=e8ba3e56-d8fe-4A91-93Cf-ed6985e3927b&displaylang=en#AffinityDownloads
      SubInACL (SubInACL.exe)
      SubInACL is a command line tool that allows administrators to get the security information on files, registry keys, and services, and the transfer of information from one user to another, from local or global group to and from a domain to a domain.

    2. Please, go to the desktop and double-click on the downloaded file.

    3. Please select the C:\Windows\System32 folder as the Destination folder during installation. Later, we will use this tool to reset the permissions on the current computer settings.

    4. Click the "Start" button in the "Search" bar, type: "Notepad" (without the quotes) and press ENTER.

    5. Copy the following commands, and then paste them into the opened Notepad window:
       
      off @echo
       
      Subinacl /subkeyreg HKEY_LOCAL_MACHINE/Grant = administrators = f

    Subinacl /subkeyreg HKEY_CURRENT_USER/Grant = administrators = f
    Subinacl /subkeyreg HKEY_CLASSES_ROOT/Grant = administrators = f
    Subinacl % lecteur_systeme % /subdirectories / Grant = administrators = f
    Subinacl /subkeyreg HKEY_LOCAL_MACHINE/Grant = system = f
    Subinacl /subkeyreg HKEY_CURRENT_USER/Grant = system = f
    Subinacl /subkeyreg HKEY_CLASSES_ROOT/Grant = system = f
    Subinacl % lecteur_systeme % /subdirectories / Grant = system = f
     
    @Echo =========================
    Completed @Echo.
    @Echo =========================
    @pause
  • After you paste the above commands, please close the Notepad window. Choose "Save" when you are prompted to save the file. Type "reset.bat" as the file name and choose "Desktop" in the Panel on the left as the save location.
  • View the desktop and right click the reset.bat file, then choose "Run as Administrator".
  • You will see a window of type BACK treatment.
     
    NOTE: It may take several minutes, please be patient. When it is finished, you will be prompted with the message: "finished, press any key to continue."
  • Reference2

    This problem may be caused by third-party security programs such as firewalls and antivirus software. You can disable or remove to check the issue.

  • I was not able to update my windows via windows update. Help?

    Whenever I get a notice to update or install windows updates, I click on the taskbar icon to install the updates.  But the problem is that I did not install the updates successfully.  How can I fix this.  I have windows vista Home premium 64-bit.  My computer is barely a year old, and this problem started quite recently (as in the last 3 months).  Help!

    Hello

    It's probably something you have installed about three months ago. Probably a program of safety of a certain type. I would like to begin by turning off your antivirus and third-party firewall programs. After that they have been disabled, reboot and see if you can install updates.
    FYI: You can usually find software security running through an icon in the flight low corner... the task of Notification bar. Generally, it can be accessed with either a left or right mouse click.

    I hope this helps Mark <> Microsoft Partner

  • not able to update applications on iphone

    When you use application of updates to IOS, I updates and everything to update or update for individual app in need of update. If I click on the button to update it the icon of circle as if it starts to update. But it does not update. It changes quickly updated and app not updated. Otherwise, there are no user comments for what is the problem. I am just unable to update applications.

    Restart the phone and check your free space

    Check your storage space on your iPhone, iPad and iPod touch - Apple Support

    If you have limited space on the device try some clarification before update you applications.

    are you connected to the wi - fi or cellular?

    connect to wi - fi and stay close to the wi - fi connection to rule out the possibility of interference.

    to update an application at the time and see if you get any further with this.

    my iPhone always crapped to do an "update all", but you should be able to run a single update or a handful of multiples

  • ISO10 updated not able to update the apps or open applications

    Just did the update to iso 10 is not update apps or allow me to open the apps that I have already

    Had problems with the passwords as well and had to put back again the icloud seems to be downloading and it has been hours

    Try a reset.

    Reset device

  • I'm not able to update firefox on my mac 10.7.5. I am also able to download the latest version.

    I get a notice telling her there are updates available, but whenever I try to update, it breaks down. The box showing the update just runs and runs, but never finished. What happened several times. I have Firefox 9.0.1 and he said: I am currently on the channel of update release. I don't know what that means.

    Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

    Note: You can print these steps or consult them in another browser.

    1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
    2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
    3. Remove the Firefox installation folder, which is located in one of these locations, by default:
      • Windows:

        • C:\Program Files\Mozilla Firefox
        • C:\Program Files (x 86) \Mozilla Firefox
      • Mac: Delete Firefox in the Applications folder.
      • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
    4. Now, go ahead and reinstall Firefox:
      1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
      2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

    Please report back to see if this helped you!

  • Code change is not able to update the applications purchased under the old ID

    I recently changed my apple ID and am no longer able to access my old email and the ID.  My understanding is that I am now unable to update my current applications as they were purchased as part of my old ID?  I don't know why is that?  Do I have to buy all these applications?

    Thank you

    All content (apps, music, etc.) are linked to the account which has downloaded.

    Have you created a new account, or you would update the primary e-mail address on your existing account?

    If the former then only your old account will be able to download updates of its applications (and potentially to redownload them store and allows them to a new computer). If you will be linked to your new account, then Yes, you will need to remove them from your iPad and buy them on this new account.

  • NOT ABLE TO ' UPDATE OF SECURITY FOR MICROSOFT WORKS 9.

    I HAVE WINDOWS 7, BUT I GET THE ERROR CODE "8024002D" TRYING TO INSTALL WORKS 9. I'D APPRECIATE ANY HELP TO SOLVE THIS PROBLEM. I AM A NOVICE IN COMPUTER SCIENCE SO I NEED DETAILED INSTRUCTIONS WHEN YOU REPLY.

    THANK YOU, TIM

    Error code: 0x8024002D
    means - a full-file patch has failed because the source was necessary

    Why not see if place for Office installation media in the drive corrects the situation.

    or in the alternative, find the download here: http://www.microsoft.com/downloads/en/default.aspx

    Type the number of the above KB article (where it says search), find the update and then manually download and install the same.

    TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

Maybe you are looking for