I am not able to update (KB973768)
0xe0000102 also part of the message says: failure 1 or several prerequisites. I get the automatic message to update, but it will not take.
Is there any help out there.
Thank you
Hello
Follow these methods and check if that helps:
Method 1:
Try to download the update and install manually (the good language)?
http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=74
Method 2:
I suggest you try to reset the Windows Update components and check if it helps
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
Method 3:
Follow the steps in troubleshooting this article and check if that helps:
How to troubleshoot common Windows Update, Microsoft Update and Windows Server Update Services installation
http://support.Microsoft.com/kb/906602
Tags: Windows
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TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.
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