I am waiting two hours talking to Acrobat for resettlement after a crash so far
My PC crashed. Acrobat I am trying to download an extra copy. Who can help me?
While it depends on what you mean by carshed, and it is telling you that makes you say he thinks you are trying to download another copy, I could guess that he might say you have activated it already on different machines and you try to add a third. If this is the case or not what follows could still be interesting to track with...
Contact Adobe Support by chat or phone.
Here are some links to help get in touch:
http://www.Adobe.com/support/chat/ivrchat.html
http://www.Adobe.com/support/download-install/supportinfo/
Tags: Adobe
Similar Questions
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My apps do not download. I load and they indicate 0%
Please try the following steps and provide the version of the OS you are using.
- Restart your machine and try again:
- Troubleshoot connectivity: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
- Check if you have full access Control (win) / Read & Write (mac) on %temp% (win) / / tmp (mac) folder.
- Try creating a new admin user account, and click on install
- Try to download and install the software manually: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release. ProDesignTools
Please let us know if any of these steps helps you to install the software.
Atul_Saini
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Try to install Adobe Acrobat 9 Pro after computer crash
Hello
Over the past years, we have lost a few computers in our office when they crashed (hard drive failure). Everything has been backed up, so we didn't lose all data. But I know that at least one of the computers was Adobe Acrobat 9 Pro is installed.
Now, we are trying to install the program on new computers, and we get the first of the error messages that we already installed the program on computers too, and to disable the program from some of the other computers. Old computers are long gone, and even if they were always there, we could not disable the software, since they crashed.
I didn't know I could contact Adobe on this issue, until I was told the week last by a friend: "just contact Adobe and see if they can give you product keys."
I of the CD case with serial number of product on it.
Anyway, is that Adobe can turn them off on their end, so that we can have the program installed again? If it is possible, and it disables all copies, it is fine. Even if I take the time to re - install on computers that have at present, it would be better than the situation that we are currently.
We currently have the program installed on 2 computers, and I think the copy that we bought a few years we will have to have running on computers of 4 or 5. Is it possible to check to see how much we are allowed to have the program installed on the computers?
I hope someone can answer this for me. I tried calling Adobe, but the phone tree said that they do not support Adobe Acrobat on the phone, and I had to go on a site... that do not exist... This is my last hope for assistance.
Thank you
Contact Adobe technical support via chat and ask them to reset the activations. You will need your serial number.
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
I have called three times to try to talk to someone about cancelling the account. I'm currently waiting on my third attempt, and for three hours now, 58 minutes @.
Make sure that:
(1) you are connected with e-mail (Adobe ID) that was used to purchase your membership
(2) you have cookies enabled in your browser
(3) you have cleared your cache of cookie
You may need to answer a few questions first, then click on the still need help? option in the blue box below, then choose the cat. If you still have questions, please try another browser.
If you still have questions, please contact support via account-payment-order-support
-
I bought Acrobat Standard a year and half ago and lost my disc to install it on my new computer. I lost two hours on the phone trying to get a link to download this product. I have my box with my serial number and all I need is a link to download this product. Can someone help me please?
Hello
My apologies for the inconvenience, please use the link below to download Acrobat Standard.
Download Adobe Acrobat products. Standard, Pro | DC, XI, X
See also, system requirements | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC
Kind regards
Bani
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When I click on on the download button opens a page with three small boxes, and I think that it means a wait, but they lasted more than two hours, unfortunately and I tried much and each time gets the same thingit's working now, I want photoshop necessary and reminders even when I tried to buy the same thing happened to me Please I want to a quick solution
Make sure that you have enabled cookies and clear your cache. If he continues to not try to use a different browser.
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My battery life is now up to two hours, which is a problem for my work... How can I get this resolved? My computer laptop 15 "retina is 3 years old.
Click the icon apple, the left and top and press the Alt (option) key, choose SystemInformation (first in the list).
SystemInformation, click on 'Power' on the left, to the right of the battery, read information "Health Information: 'after the number of Cycle and the Condition here, please."
Lex
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Operating system: Microsofti¿½ Windows Vista? Home (it shows that I have this Setup on my computer)
My computer is corrupt the scaner microsoft run for almost two hours and did not find anyting.
I have siscis Trojan, Skype worm PEKSE aver 1300 errors discovered by the other's signed starup program...
Port 80 and 123 corrupt... I'm on hollow connection DSL my modem wireless (and connected to some infrastructure 5 GHz) and 2.4 Ghz wireless where I search I'm somehow hacked via the wireless I guess...
Any program which tells you that you have 1300 errors is almost certainly a scam.
Try to scan with Malwarebytes free
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I received my phone Friday and noticed shortly after opening the package that there is a crack in the bottom right of the laptop cover. The bottom of the laptop is now separating it from the case.
I spent more than two hours on hold trying to request a RMA. This is unacceptable.
I want a full refund, that this failure to Lenovo may have been spotted before it was delivered to me.
My customer information are below. Please contact me to correct this situation.
Order number: 4288307601
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Note of the moderator; personal information under the protection of its own branch
Hey elhortez,
Working to get support for you to get the process of refund for you. I'll follow to the top as soon as I can with confirmation.
Thank you
Ty
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Hello
So I have recently reinstalled Windows 7 and I got those BSOD in an interval of two hours. The space between the first and the second was almost an hour and a half and the space between the second, third and fourth was five minutes from each other. I'll post the DMP files for anyone to look at to see what you make of it... I used them for BlueScreenView check and in the two first, I found "tcpip.sys" in the third, I found "NTFS.sys" and the fourth, I found "atikmdag.sys" contributing... I also noticed that one particular exe file appeared in all four defective BSOD "ntoskrnl.exe". Could someone help with this? Another thing I noticed, I don't seem to have problems with Safe Mode with networking.
The four dump files in RAR herefile.
I think you have brewing here is conflict between AVAST and Malwabytes Pro. You can have more than one AV product with real-time protection (RTP) real installed.
Please uninstall Malwarebytes and reinstall the free version without the feature of RTP, or completely uninstall AVAST (preferred) and uninstall and reinstall the full version of Malwarebytes Pro.
AVAST uninstall utility.
https://www.avast.com/uninstall-utility
Note: Regardless of the above, you decide to keep and reinstall, you must upgrade to the latest virus definitions and run a scan completes. Why? Because, as long as the conflict exists on your system, it is less certain that he would have been, with only on AV product installed.
In addition, please if possible update or uninstall the following drivers:
xnacc.sys Fri Jul 13 20:01:05 2009 (4A5BCAC1): http://sysnative.com/drivers/driver.php?id=xnacc.sys
netr28x.sys Wed Feb 25 22:02:09 2009 (A 49, 60631): http://sysnative.com/drivers/driver.php?id=netr28x.sys
LV302V64 LV302V64. SYS Sat Jul 26 11:09:08 2008 (488B3E14): http://sysnative.com/drivers/driver.php?id=LV302V64.SYS
LVUSBS64 LVUSBS64.sys Sat Jul 26 11:06:36 2008 (488B3D7C): http://sysnative.com/drivers/driver.php?id=LVUSBS64.sys
HECIx64.sys my Jul 02 18:14:58 2012 (4FF21D62): http://sysnative.com/drivers/driver.php?id=HECIx64.sys
It would be certainly beneficial to update your system to the latest service pack (SP1) available if you don't have it already done.
Steps to take before installing Windows 7 SP1 and Windows Server 2008 R2 SP1 starting from Microsoft Download Center.
http://support.Microsoft.com/kb/2505743Learn how to install Windows 7 Service Pack 1 (SP1).
http://Windows.Microsoft.com/en-us/Windows7/install-Windows-7-Service-Pack-1Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)
http://www.Microsoft.com/en-US/Download/details.aspx?ID=5842Troubleshoot installation of Service Pack 1 (SP1) for Windows 7 or Windows Server 2008 R2
http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-installing-Service-Pack -
Unable to connect to the internet; need to reboot the router every two hours
Hey I know a lot of people have it, but I have to restart the router about two hours, because it bugs and I can't connect and I have to restart every two hours. Any suggestions?
Original title: bug in the router
You visit router manufacturers support and see if it is set to update firmware
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wait 48 hours until - pending order - giving
wait 48 hours up to - order still pending - I spoke with someone in the chat room, and she said I should use another card to buy. It was the second time I ordered. I checked in the section my account and it shows I have a pending order. The order has been placed 48 hours ago and I have not heard one way or another on my order. I really don't want to reorganize for fear of charges twice on my credit card. I'm spending way too much time on something so simple. Please help me someone!
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Hello, so I bought the Photoshop app online for a year and I have to wait 24 hours before I can do the download? because when I click on download it brings me to the site of creative cloud... Thanks for your help!
Hello
Please access the following link and download/install Adobe Creative Cloud App and sign in with your Adobe ID (email) under which you purchased Photoshop composition, go to the "' Apps'" tab at the top and start to install the products from there.
Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud
Thank you.
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Photoshop don't complete installation simply says "FINISH" for the last two hours
I JUST PURCHASED LIGHTROOM AND PHOTOSHOP CC. LIGHTROOM DOWNLOAD HOWEVER PHOTOSHOP IS JUST SAYING "FINAL" for THE LAST TWO HOURS?
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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I've updated my payment information and waited 24 hours but I'm still not able to connect to muse, told me that my subscription has expired?
Please let me know if you are always faced with the question, you can also support the customer.
Thank you
Sanjit
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