Lenovo u300s came with the crack in the case. Queued for more than two hours. Help, please!
I received my phone Friday and noticed shortly after opening the package that there is a crack in the bottom right of the laptop cover. The bottom of the laptop is now separating it from the case.
I spent more than two hours on hold trying to request a RMA. This is unacceptable.
I want a full refund, that this failure to Lenovo may have been spotted before it was delivered to me.
My customer information are below. Please contact me to correct this situation.
Order number: 4288307601
number of cases: 8000174706
Note of the moderator; personal information under the protection of its own branch
Hey elhortez,
Working to get support for you to get the process of refund for you. I'll follow to the top as soon as I can with confirmation.
Thank you
Ty
Tags: Lenovo Notebooks
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