When I stopped my computer it says a program runs, but I don't know what it is?

My computer is running very slow and sometimes cold. When I turn it off it indicates that a program still works and I can click 'Cancel' to exit the program, or force a stop down. I force quit cause when I press 'Cancel' I can't find the program. The problem is I have no idea what program it is and I don't know how to find out. As a result the Task Manager, but I don't know what I'm doing and what needs to be stopped. Can you help me? Thank you very much!

Hi Patmama,

You did changes to the computer before the show?

Method 1
I suggest to disconnect all external devices and check to see if you are able to boot to the desktop.

Method 2
Step 1:
I you suggest to start the computer in safe mode and then try to stop.

Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Step 2:  If you are able to stop properly in safe mode, perform the clean boot and remove the program that is causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note:
follow step 7 clean boot KB929135 article to reset the computer in normal mode.

Method 3
Try the steps from the following links to improve the performance of a computer.

How to make a computer faster: 6 ways to speed up your PC
http://www.Microsoft.com/atwork/maintenance/speed.aspx

Ways to improve your computer's performance
http://Windows.Microsoft.com/en-us/Windows-Vista/ways-to-improve-your-computers-performance

Tags: Windows

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