I bought a subscription week ago, but I have not yet received.

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• My account has been blocked, but has since been validated, and told me that a new password be sent but a week later I have not yet received it?

  Hello

  My e-mail account (* address email is removed from the privacy *) were blocked around 2 weeks due to a person to hack my hotmail and sending spam, I have since entered the validation process and have received an email to say "we are pleased to inform you that we were able to successfully validate your account information.» A password reset link is sent to the alternate email address you provided. Please understand that the reset password link will expire in 3 days and can only be used once. "This was sent a week ago but I have not received the new password so that I can access my emails. There are documents on my email I need to access emergency so I would be grateful if you could send the new password to the secondary email (my email for work already done) or to this new hotmail account that I opened today as a temporary measure in the meantime that my old account password.

  Your help would be greatly appreciated.

  Gill Andrews

  Hi the gills.

  Hotmail technical support technicians will be best placed to provide you with a new password, I recommend asking your question in the support forum for Windows Live Hotmail for assistance.

  http://www.windowslivehelp.com/forums.aspx?ProductID=1

  Reference: Windows Live Hotmail Top issues and Support information

  Hope the helps of information.
  Please post back and we do know.

• I am very angry--tried to login, but my password didn't work, so sent a request to paawd but have not yet received.

  tried to connect but my password does not work so sent a request for password recovery, but still have not received the email I am VERY upset - I used the two Thunderbird & FireFox12-15 years - I totally uncomfortable having to change my password after all this time. While I do not understand that this program (s) is created, modified, and implemented by different people, but this isn't an excuse for incompetence! In many programs, web sites and applications do not work properly and I am really disgusted by it.

  Password for what? Your email? It's between you and your email provider.
  At least be thwarted by the right person.

• Firefox crashes on opening a few seconds. has all of a sudden started several weeks ago and I have not been able to get since. I reinstalled but update did not work. It will not be open even in safe mode. Help!

  Firefox crashes on opening a few seconds. That started everything suddenly a few weeks ago, and despite several attempts to every day, I still cannot load firefox application. It crashes immediately on startup every time anything and journalist accident happens. I studied all the articles and followed their suggestions. I installed the latest version of firefox and still get the same results. I can't even open firefox in safe mode.

  Heather, not sure I can help, I'm not a Mac user, but I'll have a look at the crashIDs that you provided.

  Update:

  • Crash report ID: [6326058f-1fca-4d4d-a080-af8902120119]
    • signature: TFont::CreateFontEntitiesForFile (const char *, bool, TSimpleArray < TFont * > &, bool, short, char const *)
  • Crash report ID: [69534b6f-7662-4c09-bf2e-39fff2120104] signature as above

  There are very few reports recent crash with this signature, they could even be your plant. If you follow the suggestions in the article I linked above there is not much that can be done easily. You should try discount the possibility that the cause is malware by scanning with several updated tools.

  Malware controls
  Have you seen and followed the advice

  • Fix Firefox problems caused by malicious software
  • the first step trying to detect malware, a typical suggestion is this message from the-edmeister /questions/914980 #answer - 302372

  Clean reinstall it
  If you find no malware, it can be interesting to try a new re - install and a clean profile, none of them are simple and must be done with care, so first try malware scans, those who will take a while to sort.

  Rather a last resort: fill out a bug report
  
  If you are ready to try to answer the inevitable questions and have an email account anonymous, that you can use for recording, you can follow the link from the report above and click on 'report' to create a bug report on the crash.

• bought the laptop in October last year still have not yet received my update 7?

  Hello my name is Alex. I bought this computer in October November last year. I was promised a free upgrade to windows 7, when I bought the computer from 'Best Buy '. Know we never explained how I had received the free upgrade. Can anyone help?

  http://www.Microsoft.com/HK/Windows/buy/offers/upgrade.aspx

  too late - the option program The Windows 7 has ended

  Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

• Upgrading of Windows 10 downloaded but I have not yet installed

  I downloaded Windows 10 improvement but that you him do not have choices.  What happens if I do not install from July 29, 2016.  It will remain on my computer until I'm ready to install it, and it will always be free?

  Nothing will happen, of course, it will become an older version since the anniversary 10 Windows Update, which is a revision of Windows 10 will become available in the summer 2016.

  ISO current will continue to function, you can install and use, it's just that if you choose to install it after July 29, 2016, you will probably have to buy a product key to activate it.

  Learn more about the Windows 10 anniversary update:

  Frequently asked Questions Windows 10 Anniversary Edition codename Redstone

• How to create a user name? I just downloaded Firefox and its application to connect, but I have not yet created a username.

  bold text

  Please see the section named part 1: create a Firefox Sync account of the How can I set up Sync on my computer? article.

  And consider to read this to get an overview of the features of Firefox: start Firefox - an overview of the main features

• Ipad 4 have not yet active, but I bought it two years ago. That's why I change the new ipad 4

  Suppport dear Apple

  I bought the ipad 4 two years ago, but I have not yet active my ipad 4. Now, Ipad4 does not work, so I could change the new ipad from Apple care.

  My ipad series 4: DMPK49HJF192

  Please help me

  Thank you all

  Please you not to Apple here.

  Contact Apple for support and service

• I try to install creative suite 6 a disc that I bought a few years ago. I have an educational version and I have the serial number that was sent to me by e-mail from Adobe last week. My serial number is long of 20 numbers, but there are a 6 boxes which is

  I try to install creative suite 6 a disc that I bought a few years ago. I have an educational version and I have the serial number that was sent to me by e-mail from Adobe last week. My serial number is long of 20 numbers, but there are 6 boxes that appear to require 24 digits and told me that the number is incorrect. What should I do?

  Using redemption code

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

• I bought the subscription for pro, but funtionalties complete DC when even not avialable such as EDIT PDF - guard, bringing to "learn more".

  I bought the subscription for pro, but funtionalties complete DC when even not avialable such as EDIT PDF - guard, bringing to "learn more".

  Player tries to tell you - but not very clear - that Acrobat is a different application. You paid for it, but you must download, install, and use instead of drive.

• I had to restore my computer to factory settings, which means I lost PS Elements 10 I bought a few years ago. I have a serial number, but when I tried to install it I got the message "the game archive file of 10 items is missing.» Everything you need

  I had to restore my computer to factory settings, which means I lost PS Elements 10 I bought a few years ago. I have a serial number, but when I tried to install it I got the message "the game archive file of 10 items is missing.» "You must all parties." Any ideas.

  who says good enough.

  you need BOTH the exe and 7z files.  put them both in the same directory and double-click on the exe file.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I have already

  I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I already had a free annual subscription to cc through my new canon camera, but I installed for my mac already. No phone number to call, adobe contact to say amazon, what do I do?

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• Subscription has expired, but he is not?  CC for teams

  Hello

  When you try to start and cs6 or CC version of adobe software, told me the following:

  Subscription expired
  You have more access to creative cloud. Please contact your administrator to renew your membership and continue to use creative cloud

  I talked to my admin and looked at the console of team management, and I have a valid license that does not expire for 10-11 months.

  I searched here and already tried the following:

  • Logging out and back in
  • restart the computer
  • removal of the opm.db
  • disabled my CC account for console teams and reactivated it.

  I need help with this resolved...

  Thank you

  Don't know what support should do, like the NEVER called or sent me as a two different partners promised to...

  I tried a few days after the post #3, and it started working again.  It was a little less 3 weeks without CC adobe software.

  Good luck to anyone who has this from happening, wish I could share what needed to be fixed, but Adobe support refuses to keep their promises and email or call when the element is fixed.

  Best I can deduce that happened

  "You have been assigned a new license, but that is not yet removed for that I need to make a request to the dedicated team"

  "Alright I forwards the request to the relevant team to release your email address for the subscription cancelled.
  the thing is the subscription has been renewed and your Admin has reassigned the license you before removing the old account
  "I'll try to remove the subscription cancelled the account.

• Apple still has a spare battery for Macbook late 2008 13 "aluminum unibody? My battery status shows the service battery. I have reset the alert status about 6 months ago, but he will not be reset again. Thinking I need a new battery Apple

  My battery status shows the service battery. I have reset the alert status about 6 months ago, but he will not be reset again. Thinking I need a new battery Apple!

  Batteries are no longer available on the Apple online store but can be at your nearest Apple Retail Store, you must check with your store. A better option is probably buy one yourself and replace it. Buy a quality like this http://eshop.macsales.com/shop/apple_laptop/batteries/MacBook_13_Unibody battery

  Avoid imitations cheap as those who are sold on auction sites.

• My MSN e-mail account was hacked few weeks ago and I have changed my password.

  My email account was hijacked several weeks ago and I have changed my password.  Today, I found this address * address email is removed from the privacy *, on my password reset screen.  I can't remove this address and any change in my password will be sent to the wrong address. What should I do?

  original title: hijacked email account

  Hello

  You may need to view the query in the link provided.
  https://support.MSN.com/default.aspx?&St=1&wfxredirect=1