I bought Acrobat Pro DC and it will not download. Technical support wants remote access to my computer and I will not allow him. Can anyone help?

Running on Windows 7 system. Computer runs through the whole process, but will not complete the download. Really desperate to make it work.

Hi samf42195762,

Please try this: -.

Run this tool cleaner Download Adobe Reader and Acrobat cleaning - Adobe Labs tool to uninstall previous patches for Acrobat, restart your computer and open the Task Manager, make sure that there is no Adobe process running inside.

Now download & install Acrobat Pro DC using this link https://cloud.acrobat.com/acrobat & serialize using your Adobe ID

Let me know how it goes.

Kind regards
Nicos

Tags: Acrobat

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