I bought Acrobat Pro DC and it will not download. Technical support wants remote access to my computer and I will not allow him. Can anyone help?
Running on Windows 7 system. Computer runs through the whole process, but will not complete the download. Really desperate to make it work.
Hi samf42195762,
Please try this: -.
Run this tool cleaner Download Adobe Reader and Acrobat cleaning - Adobe Labs tool to uninstall previous patches for Acrobat, restart your computer and open the Task Manager, make sure that there is no Adobe process running inside.
Now download & install Acrobat Pro DC using this link https://cloud.acrobat.com/acrobat & serialize using your Adobe ID
Let me know how it goes.
Kind regards
Nicos
Tags: Acrobat
Similar Questions
-
what I did to my computer?
what I did to my computer that makes my wifi cutting continuessly and I bought an optus modem and im having the same problems can anyone help?
Hello
I suggest you to follow these steps and check if that helps:
Method 1:
Try to perform the clean boot and check if it helps:
http://support.Microsoft.com/kb/929135
NOTE: When you are finished troubleshooting, make sure that restore you the computer mode normal startup such as suggested in step 7 of the above article.
Method 2:
Try to update the latest drivers for the network adapter and check if it helps:
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
It will be useful.
-
I bought acrobat pro 11, and it will not download. I get this message: could not open Acrobatpro11_dim as the sponsor's identity cannot be confirmed. Help!
Gabbimai please try to download using another web browser. If you continue to experience difficulties with the download process then I would recommend review to find a download link on Adobe.com.
-
I bought Acrobat Pro DC and followed the instructions download, but cannot find the link for the download. Help, please!
Have you checked with link below?
-
My iphone will not suddenly be updated to icloud photos? It has been working well recently and I tried restore, reboot, turn iclould off photos and return, etc... can anyone help? well worked yesterday and now not... most of the time the number of photos don't match same new how I am download to icloud...
Have you tried the signature to iCloud and then reconnect?
Try a reset.
-
My 5610 will not print Calibri can anyone help
My HP 5610 printer will not print Calibri can anyone help
Hello
My printer and my tongue do not like this policy. My simple solution: use a different font. Even some applications do not use/like this font. I don't know why MS puts it in Office by default, and users will have to change.
Kind regards.
-
Illustrator draw android app says that it requires 4.3. I have a viking RCA pro 10.1 which is 5.0, but it says that my device is not compatible. Can anyone help with this?
HI JBlessed,
What is a Tablet? Because the draw is not yet supported on Android tablets.
Sue.
-
I'm trying to burn a (iso file), but keep a "transcoding error". I downloand and install the latest updates. Can anyone help?
Hi Slim,
First of all thank you very much for your help.
I now sort the problem using the AVCHD tab. I can't that assume that because the original video is of high quality in the program would not burn an iso file to DVD to address normal. I also had to change the setting from 'Type' to "ISO Image (8.5 GB)" because it would not 4.7 GB.
Kind regards
Dave
-
I can challenge the credit card and try again. We bought this software before but it says the key that I just bought does not work and the help desk said I need creative cloud but I don't want creative cloud.
You bought perpetual Acrobat Pro DC, please use the following link to download it.
Download Adobe Acrobat products. Standard, Pro | DC, XI, X
Concerning
Stéphane
-
Acrobat Pro 11.0.10 does not allow to convert me or batch convert MS Word to PDF files
I installed the latest version of Adobe Acrobat Pro for Windows (11.0.10) as a trial version.
When I convert a file Menu file / create... PDF from file, a dialog box appears.
In the list there is no mention of MS Word (.doc, docx) files anywhere in the list of supported file types.
However, Excel and Powerpoint are in the list.
If I try to go to the batch to create files and manually, drag a document MS word on the palette, that adds it to the list but when I click on OK to start the conversation by lots, that it fails to convert.
I am running Windows 7 and and 2013 Office installed with all the latest service packs and patches applied.
I tried to do a repair of Microsoft Office, but that he did not set.
Uninstalled Acrobat Pro several times and also did not set.
I will definitely not buy this software if it does not recognize the Word as the reason that I was experimenting, he had to give me a way to bulk convert a lot of Word documents both rather having to open each one in the word itself and save to the PDF format.
Kind regards
Gray.
Hello
Thanks for the information. I guess that's causing the problem.
Can you please try to change the 'Default' to 'Word.Document.8' registry key value, and let us know if your problem is solved.
Thank you
Tanvi
-
I bought acrobat pro dc and he said I connect and download
I don't see where I can download once I have connection. IE, I need to buy again. Help
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Membership questions and problems https://forums.adobe.com/thread/1146459
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Download acrobat pro XI, but it does not start what can I do?
I downloaded Adobe Acrobat XI pro, but I am unable to get the program to start. Anyone know why this is happening?
Hi lynh30910481 ,
Please refer to this article if Acrobat does not start:- Troubleshooting start issues with Adobe Creative Suite 6, CS5.5, CS5
If you are not able to open any PDF:- cannot open Adobe Acrobat or Reader PDF
Kind regards
Christian
-
Two accounts put in place. You can listen to some audio and video using Firefox, the other account can not. The account cannot broadcast a / v is able to steam has / v to aid (sigh) MS Internet Explorer. Is there a setting that I messed up?
There are some compatibility issues between the last Flash drive and a few Add-ons Firefox or settings. Could see you if anything in this article helps you: 11.3 Flash does not load video in Firefox.
-
I deleted a saved Mahjongg Titans game and now the game does not open. Can anyone help?
I saved a game to finish later. Even if I finished it, whenever I open the game, he asked if I wanted to continue "saved the game," so I removed it. Then later, when I tried to open the game, it does not open and took me to the file "saved games".
How can I fix this?Hello
1. what operating system do you use?
2. what file you have to remove and where is it located?
You can try the procedure if you are using windows vista or 7 below:
a. Click Start > click Control Panel > click on uninstall a program
b. click on turn Windows features on or off
c. click on the Plus sign next to games.
d. remove a checkmark next to Mahjong Titans.
e. restart the computer
f. now return to the same place and put a check mark for this game and restart the computer.Reference: http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off
-
I have windows vista and have downloaded my videos to windows live photo gallery but cannot open my video... it happens with met at comes with has encountered an error while loading WLX PhotoViewer.dll and cannot start error code: 0 x 80073661... what I can do to fix this?
What is the (extension) format of video files?
Maybe you are looking for
-
iPhoto talk a storage capacity more than expected
Im running ios 10.0.1 on my iphone 6 s and my photos told the 6 GB but only six have photo. I tried the fix for date, but which did not show anything to recently deleted or affected photos of ghosts.
-
Watching videos on YouTube is one of the things I do mainly on the internet. My GPU is able to handle HD videos. That's why I allow it. Although Firefox seems not to like it. He begins hanging is 4 to 6 seconds apart. And the most interesting part is
-
I'm desperate. Help to change the additional e-mail address.
Nice day! My additional email address is missing, because the field has been deleted (russia.ru). Questionnaire responses because I forgot. Help please change the address on the action. I can't call tech support, because I can't talk. I can write onl
-
No problem of reclassification of Maverick in El Capitan
Must what members experience reclassification of Mavericks at El Capitan? It is worth?
-
Cannot configure my laptop Y560 64bits
I recently bought a new Y560 15 " 2nd generation core i7 2.00 Ghz Radeon HD 6570 1 GHz 8 GB ram and it is running Win 7 (64-bit) I read on my Radeon 6570 on www.netbookcheck.net page it says this card can stand even to 128-bit. However, I can't set i