I bought Creative cloud individual training MAC &; WIN 12MTH membership but will not install it until next year it will still be valid then?
I bought Creative cloud individual training MAC & WIN 12MTH membership but will not install it until next year it will still be valid then?
Hello
Please visit the following link:
Using creative cloud | Creative cloud / Common Questions
This should help answer your request, let us know if this helps.
Kind regards
Bani
Tags: Adobe
Similar Questions
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I bought creative cloud + 500px great, have the activation code, but does not know where to enter. Can someone tell me what to do?
Please see the link How to activate/use Adobe CC Redemption Code
Hope this will help you.
Kind regards
Hervé Khare
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.. but all my plan of photography's running on my Mac (LR5 and Photoshop CC). What I owe on LR, click on install and I chose to install it again, I ruin something?
Gillesv7884073 please use the steps listed in CC desktop applications 'updated' lists during the no facility not - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html to update the list of installed applications.
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Creative cloud I'm on trial for membership but I am charged.
So I bought photoshop using an account, then a few more late decided months I also need illustrator, I wanted only the two and I think I must have hurt to try to buy it as a single application using the same account, so I created another account and I bought illustrator as a single application (probably an error). Illustrator installed fine and I used it, but the creative cloud that was installed with my first account dealt with in as being under a trial subscription. Now, the trial has ended, I was charged twice for Illustrator and I can't open it more, he always tells me that I need for liscense. I could cancel and then try again to liscense it on my first account, but cancellation fees are £85 or something crazy. Does make sense to anyone, does anyone have a problem like this? I guess I have shot myself in the foot.
Thank you
John
Two different accounts on a single computer IS sometimes a problem
You need to contact Adobe to get your 2 accounts merged into 1
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I bought Creative Cloud, but cannot download it
I have bought creative cloud at the special $ 30 a month, but price when I go on the site, according to the applications, it says install trial version. How do recognize my purchase and I would like to download it? I am a Mac user.
Don't you tried disconnecting and Signing In?
https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
If so, follow the procedure below:
(1) right click on the Finder on dock icon and select the option "Go - To Folder."
(2) you will get a text box, type in below mentioned command and then press 'return './ etc
(3) it opens the etc folder, please search for the file named ""host " and copy the same office screen.it"
(4) double click on the Hosts file, it will open it with TextEdit.
Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?
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I have creative cloud on my mac, but I bought another computer. Can I have it on several computers? In other words, I want to have photoshop on my mac and my PC. Is this possible or should I quite another account? Thank you!
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)
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How can I download the creative cloud on my mac mini? I bought it on my macbook pro.
How can I download creative cloud on my mac mini? I bought it on my macbook pro.
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations may NOT be used at the same time (noted in the link above of the license)
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I just did an Adobe ID and bought Creative cloud half an hour ago. A single application (Photoshop) is being downloaded, but the rest of the applications on the Cloud Creative mac app say 'Try' / 'test Downlaod"instead of allowing me to download. I bought the Plan of all applications. Why is this happening?
Are you this announcement with two pieces of identification? I just bought creative cloud, but I always shows me a "Downlaod trial" option on the computer application + website
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hello! My name is Martim Haefliger and a few months ago, I bought a creative cloud accout, as a Brazilian student edition, pay 44 Reais per month. But since I never received my product, I use free samples of all the products I already bought. And now, more than 30 days, although nothing comes, "I do not have the first and they said I have no purchase.
Help, please!
Buy my ID is 10417604859. And the day that I bought was on 23 August 2015.
Martim,
If successfully, you have purchased a membership and gave your student status verification, the next step is to install the creative Cloud Desktop application and use it to install your applications. You must connect using the Adobe ID (email), you used to buy the membership. If you need assistance, please check the FAQ below and let us know where you get stuck.
Kind regards
Guinot
FAQ: How to download and install the Adobe Creative Cloud Desktop App?
FAQ: How to download and install creative cloud applications?
FAQ: How can I activate my creative cloud Apps?
FAQ: How to launch creative Cloud Apps
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
Purchase and process of eligibility verification information can be found here:
Please visit the FAQ of the teaching Creative Cloud for business / training FAQ
Kind regards
Guinot
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I bought creative cloud but I use the trial version
Hello.
Last month, I bought Creative Cloud Student and Teacher Edition for one year. I used the trial version for a month and it expired today, but now I can't use the full version. My membership details said that I indeed bought the CC, but it doesn't seem to work. The account is the same, everything seems as it should work. Unfortunately, this isn't. When I enter the redemption code, it says that the code has already been done. Can someone help me?
I have a MacBook Pro 13 "mid-2012.
Hello
I have the fix, been makes me crazy, so had to go at the bottom of this, follow these steps (on Mac):
Go / go to the folder / and Type ~/Library
Next opening of Application Support / Adobe / OOBE
Place opm.dp in the trash, make sure that you have to empty it if you cannot you must ensure all Quit creative cloud applications include Creative Cloud Desktop Application
Then go / go to the folder / and type / library
Next opening of Application Support / Adobe
Scroll down and rename SLCache to SLCache_old
also rename SLStore to SLStore_old
That's all. Launch no matter what Application of CC, will launch the Application Manager, click to register, sign in, then the application should open without any problems
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Can I load software from the creative cloud both a Mac and PC that I own?
Can I load software from the creative cloud both a Mac and PC that I own? Is this the same annual license costs?
Yes, you can use applications desktop cloud creative on two computers at once, regardless of the operating system of the individual associated with the composition of the creative cloud.
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Just bought Creative Cloud through my school and have only 30 days trials...
I just bought creative cloud through onthehub.com through my school (Franklin W. Olin College of engineering). This is the 12 month subscription.
I used the code redemption they gave me and installed programs that I wanted and I can only run as tests of 30 days! What is going on?
Thank you
Ruby
allow 1 day working pst for your order to be processed. Then, start here:
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I can not load creative cloud on my mac - he gets to a point, then said that there is an error. I have lightroom on my pc. Help!
Error "Unable to install" received when installing Adobe Creative Cloud desktop application
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I have a table of Mac computer I have creative cloud with the programs I pay every month. I am looking to buy a computer mac laptop. Can I use the my creative cloud for this programs?
Hello
You can install the software on two computers. These two computers can be Windows, Mac OS, or everyone.
If you install on a third computer, you will be asked to turn off this feature on the other two computers. You can then re-enable one of the two previous computers and use Cloud Creative apps on it.
If you regularly need to use creative cloud on more than two computers, it would be better to buy an additional subscription.
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Hello, I bought a monthly license paid for indesign last night and I do not understand how to play with it? When I opened the window of creative cloud, they suggested me to buy indesign (but I bought it already...) Please, help me... This is our easy to understand for beginners like me at all
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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