I bought creative cloud but I use the trial version
Hello.
Last month, I bought Creative Cloud Student and Teacher Edition for one year. I used the trial version for a month and it expired today, but now I can't use the full version. My membership details said that I indeed bought the CC, but it doesn't seem to work. The account is the same, everything seems as it should work. Unfortunately, this isn't. When I enter the redemption code, it says that the code has already been done. Can someone help me?
I have a MacBook Pro 13 "mid-2012.
Hello
I have the fix, been makes me crazy, so had to go at the bottom of this, follow these steps (on Mac):
Go / go to the folder / and Type ~/Library
Next opening of Application Support / Adobe / OOBE
Place opm.dp in the trash, make sure that you have to empty it if you cannot you must ensure all Quit creative cloud applications include Creative Cloud Desktop Application
Then go / go to the folder / and type / library
Next opening of Application Support / Adobe
Scroll down and rename SLCache to SLCache_old
also rename SLStore to SLStore_old
That's all. Launch no matter what Application of CC, will launch the Application Manager, click to register, sign in, then the application should open without any problems
Tags: Adobe
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