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• Bought Lightroom and Photoshop CC, need for a serial number! you have a?

  I bought Lightroom and PS CC, creative cloud downloaded, installed Photoshop and Lightroom, and when am I going to turn, I wonder for a serial Code, which I did not? I looked at my profile on Adobe.com account under manage > Products > all products > etc etc... and there is nothing there? and that's where Adobe told where my code needs to be!

  Any help or suggestion?

  What about James

  Hi James,

  Try the instructions here and see if that helps:

  Connect and disconnect activate Cloud Creative applications

  You should be able to do it from the Help menu of any application of CC, or from the creative application Cloud Desktop.

• I bought lightroom 5 without creative Cloud but ICan I disable lightroom

  Hello

  In 2014, I bought Lightroom 5 whithout creative cloud. Today, I have to change my computer and I know not how to disconnect my license...

  Thank you.

  There is no functionality disabled for Lightroom 5.  Just install it on the new machine and use your serial number to activate it.

• Hello. I bought Lightroom, paid license 1 year view, did not have serial. E number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hello. I bought Lightroom, paid license 1 year view, did not have serial. And number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hi Sergior96769872,

  I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

  Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

  Connect and disconnect activate Cloud Creative applications

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

  If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  
  

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.

• I just bought Lightroom and I can not find the download button?

  I just bought Lightroom and I can not find the download button?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I bought Lightroom on a single computer, but have bought a new one and I would use it on my new computer.  How can I transfer the license?

  I bought Lightroom on a single computer, but have bought a new one and I would use it on my new computer.  How can I transfer the license?

  Hi jessicaw85226185,

  I have checked with your Adobe ID on the forums and found that you license Lightroom 5 registered, use the link below to download and install it:

  Install Photoshop Lightroom

  Let us know if that helps.

• My lightroom says that my trial has expired, but I have never had a trial. I bought Lightroom 6 (CD version only, office) and installed on my computer. Now I can't import pictures and it'e telling me my trial happened to expire. Help, please.

  My lightroom says that my trial has expired, but I have never had a trial. I bought Lightroom 6 (CD version only, office) and installed on my computer. Now I can't import pictures and it'e telling me my trial happened to expire. Help, please.

  License with the serial number of the disk, which is usually inside the box.

  https://helpx.Adobe.com/Lightroom/KB/serialize-Lightroom-CC-trial-to-activate-as-Lightroom - 6.html

• I bought lightroom in 2014, but my computer was cleaned of all downloads and need to reinstall the program

  I bought lightroom several years ago, but recently my computer was cleaned. I need to reinstall the program now.

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

  I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

  Your serial number works only with the EXACT product and the purchased version

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• I bought Lightroom from a shop in Switzerland. Setup refuses the activation key, saying that the parcel is a forgery and that I need to contact the customer service. It's Saturday and I would like to install the product by Monday

  Hello

  I bought Lightroom from a shop in Switzerland. Setup refuses the activation key, saying that the parcel is a forgery and that I need to contact the customer service. It's Saturday and I would like to install the product by Monday! Is it possible to do? Thanks for your help, best looks.

  Dominique

  Thanks to you two, John and Kglad, for your responses. I have contacted Adobe and they had me download the package from their website. The problem was apparently with the package on the purchased version. Problem solved.

  Best regards.

• I bought Lightroom 4 CD, but lack a CD-ROM in my ultrabook. Is there a download for Lightroom 4? Can I use the serial number inside the box to Lightroom 4.1?

  I bought Lightroom 4 as a CD, but lack a CD-ROM in my ultrabook. Is the download for Lightroom 4 still available? Can I use the serial number inside the box to Lightroom 4.1?

  Hello

  You can access the following link to download the Setup program for Lightroom 4.

  Adobe - Lightroom: For Windows: Adobe Photoshop Lightroom 4.4

  Thank you.

• I bought Lightroom 6 of you guys. now, I would go on the cloud thingy which includes Photoshop CC

  I bought Lightroom 6 of you guys. now, I would go on the cloud thingy which includes Photoshop CC

  I don't really want to pay for Lightroom, twice, that is a matter for?

  Denis

  Review the Plan of photography or watch in the comprehensive plan.  Both include a version of Photoshop CC

  Creative cloud plans

  https://creative.Adobe.com/plans

• I bought (LIGHTROOM 6) on the Adobe site, but download is wrong, how can I download the program again?

  I bought (LIGHTROOM 6) on the Adobe site, but download is wrong, how can I download the program again?

  Hi cosimot,

  You can download Lightroom 6 from this link: Install Photoshop Lightroom

  Could you please explain the exactly the problem you are having and what is wrong?

  Kind regards

  Claes

• Trying to save the contact created in PDF but sheets the printer dropdown didn't.  Why?  I bought Lightroom and my computer has Adobe Reader... What's the problem?  I bought this software because it was necessary and assignme

  Trying to save the contact created in PDF but sheets the printer dropdown didn't.  Why?  I bought Lightroom and my computer has Adobe Reader... What's the problem?  I bought this software because it was necessary and assignments must be sent in PDF format.  Suggestions would be appreciated.

  In the page layout, you can change the printer to a single Note and then click Print. A note, you can use:

  File > save as > PDF > save

  You can then display in Adobe Reader

• I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I have already

  I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I already had a free annual subscription to cc through my new canon camera, but I installed for my mac already. No phone number to call, adobe contact to say amazon, what do I do?

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• Hi, I bought Lightroom 6 months but my computer was stolen. How can I re - download it?

  Hi, I bought Lightroom 6 months but my computer was stolen. How can I re - download it?

  Hello

  Please contact customer service in order to disable the activation on the stolen computer.

  Then you a reinstall the software on your new machine.

  Hope that helps!

  Kind regards

  Sheena