I bought the CC of Photoshop license for teams (annual plan), but can only download a trial.
As stated above, what is the problem?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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I have the OEM license for windows server 2008, where can I download media?
I bought a 64 bit with windows server 2008 sticker machine, I need support to install the server. Can someone tell me where I can download media?
If I look in the microsoft Download Center. They offer the trial version!... can I install the trial version and activate it for the normal version with my key?
Thank you
R
Hello
Here is the Vista Forums you have posted in.
Please post your question in Server TechNet Forums.
http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer
See you soon.
-
I have just paid for CS6 (not CC) but can't download?
I paid, but when I log in and go to downloads, I can click on photoshop and I need to download the CC version. I thought they were different? I want the CS6 version. (I paid for the entire creative suite premium).
I would really appreciate help. It took me quite some time to get nowhere :-( It seems that all roads lead to the CC in the Adobe site now. It's disconcerting.
You can download the installer of the trial directly and after download, activate it by putting the serial code for same.
You must be on a page of trial download to use the links, otherwise, you get an error message.
For example, to load the next page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
before you paste the link into the address bar.
Adobe CS6 Production Premium (Mac)
http://trials2.Adobe.com/AdobeProducts/STVD/CS6/OSX10/ProductionPremium_CS6_LS7.dmgAdobe CS6 Production Premium (Windows)
http://trials2.Adobe.com/AdobeProducts/STVD/CS6/Win32/ProductionPremium_CS6_LS7.7zhttp://trials2.adobe.com/AdobeProducts/STVD/CS6/Win32/ProductionPremium_CS6_LS7.exe
Please let me know if something goes wrong.
-
I have purchesed the composition of creative cloud - studenet & teacher
and I can only download trial versions of applications creative cloud
Connect with adobe tied to your subscription id and install the desktop cc app from here, https://creative.adobe.com/products/creative-cloud
Use the desktop application to install your programs.
-
I bought the package of creative cloud for $49. I just finished the installation of Photoshop, but it now says 'buy now '. I contacted the support last night and he told me to uninstall and then try again. I have now done that and still does the same thing.
Hi Candice,.
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I bought the student of Photoshop C6 from Best Buy version and installed on an iMAC intel processor. The hard drive is faulty and needs to be changed which will require me to reinstall Photoshop C6 on the new hard drive then replace it. How can I find the numbers that I have to (software key etc.) install the software on my new hard drive. I have the Photoshop C6 disc with the top software
but none of the numbers.
See here: find the serial number of your product Adobe quickly
-
I bought AdobeCC device and user licenses for education, but have problems installing.
I bought AdobeCC device and user licenses for education.
1:
I'm not able to install Acrobat Pro. I can thoose app and it is downloaded, but when I run the AdobeCC.msi Acrobat Pro is not installed. Why?
I have no problem with the installation of Photoshop and Illustrator.
2:
I have a problem to update Photoshop and Illustrator.
The option is not "active" in the Help menu.
3:
A reason, it is not the same version that is installed as a device license and user license. The license of currency seems to be newer than the user license. How is this possible when the license are ordered at the same time?
Hello
If you have used creative cloud package manager to build your package, then please note the following.
1 acrobat is what we call an exception and are located in the folder of Exceptions. To install it, you must use the correct settings which are noted in the text of the Exceptions, and can also be found here. https://helpx.Adobe.com/creative-cloud/Packager/using-exceptions-Deployer.html
Then run the following command before you deploy your msi
exceptionDeployer.exe - workflow is install - mode = pre - installLanguage = de_DE (change the language accordingly).
An example script can be found here: http://pastebin.com/nktBUZdL
2. in creative cloud links Manager, there is an option to block users from using the Adobe Update Manager. This could explain the problem with the update.
See the screenshot below:
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T610 with Windows Embedded 7 - the system does not license for the operating system image
Hello community,
I bought a refurbished computer ThinClient T610 that is running a Windows 7 Embedded English. The label on the package says, that the computer ThinClient is allowed with W7E. When I now run Easy Tools installed on the computer ThinClient hp to create a USB Image with the German language, everything works fine: the image is downloaded from the web and put on the stick.
But after you start the stick, the installation program tells me: "the system does not license for the operating system image. What I am doing wrong? The BIOS is already the latest.
Or y at - it another way to transform the operating system in German? There should be an option to download additional languages, but this particual window has no other options. And I have not found any manual way to download other languages.
Concerning
Michael
Sometimes it can be so easy... ;-)
So here's my solution:
1. go on the Web for hp Support site
2. go in the software and driver download
3. set the language of driver on the language of your choice (in fact: it was the main problem)
4. download an operating system image
5. run the configuration tool and copy the image of an operating system on a flash drive
6. restart the workstation and install the os
7. take advantage of your computer ThinClient in the language of your choice
I don't know, why the hp Easy Tools downloaded the image of evil, but with this solution, that I find myself at the same point, as if they did.
-
I bought the Adobe Premiere elements 14 for my MacPro but the download is for Windows. How can I change the download for MacPro?
You can download the Mac version at the bottom of the link:
Download Photoshop Elements | 10, 12, 14, 11, 13
If the serial number you purchased is for PC, you will need to return the product and exchange it for the Mac version.
-
I just bought Photoshop CC2015 for my Mac laptop. Can I install it on my desktop Mac?
I just bought Photoshop CC2015 for my Mac laptop. Can I install it on my desktop Mac?
Yes.
you are allowed installation on an unlimited number of computers. the only limitation is that you can only sign-in (and therefore open) CP programs on, at most, two computers at a time. but it is not a significant limitation, unless you have few internet availability.
-
I have a problem I bought the collection master in 2012 for Mac just got a new computer with Windows 10 and I do not know how to download and install master collection on my new computer, can someone help me?
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
Hi, I just bought 5 Lightroom, I would like to license for a second computer, how can I do this.
your purchase gives you right to two simultaneous installations/activations, long, the two are also used by you and you use only one at a time.
-
Hello
I copied the image of Windows Embedded 7 T510 using HP thin client capture on a USB port. Now, I'm trying to load this image in an another thin client Embedded Win 7 T510 via a USB port.
However, when the customer starts using this image of the USB, I get error below.
"Error: the system does not license for the OS image! The system does not have the specified path.
What solutions do you recommend.
Thanks in advance
Solution:
I tried to install it on a Linux Thin client... Is there had this error.
-
I bought the premium version of Microsoft for Mahjongg games to eliminate the ads. It's $9.99 a year. I always get ads. I restarted my computer, nothing helps. Can anyone help?
Original title: still getting ads
I have too without advertising, it does not start
Separated from -.
Hi Donna,.
I suggest you post this query on the forum of the game Mahjong for better assistance. You can see the following link to view the query.
http://forums.Xbox.com/GFW/xbox_on_windows/l-o/f/3064.aspx
It will be useful.
-
I just bought Adobe Acrobat 'download only version '. During the installation process, I wonder for my serial No. But nothing in the packing or the card has a serial number? How get/find my serial number?
Hi williamw18489690,
Please see this KB doc to find your serial number: find the serial number of your product Adobe quickly
Let us know if you need additional assistance.
Kind regards
Meenakshi
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