I have just paid for CS6 (not CC) but can't download?
I paid, but when I log in and go to downloads, I can click on photoshop and I need to download the CC version. I thought they were different? I want the CS6 version. (I paid for the entire creative suite premium).
I would really appreciate help. It took me quite some time to get nowhere :-( It seems that all roads lead to the CC in the Adobe site now. It's disconcerting.
You can download the installer of the trial directly and after download, activate it by putting the serial code for same.
You must be on a page of trial download to use the links, otherwise, you get an error message.
For example, to load the next page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
before you paste the link into the address bar.
Adobe CS6 Production Premium (Mac)
http://trials2.Adobe.com/AdobeProducts/STVD/CS6/OSX10/ProductionPremium_CS6_LS7.dmg
Adobe CS6 Production Premium (Windows)
http://trials2.Adobe.com/AdobeProducts/STVD/CS6/Win32/ProductionPremium_CS6_LS7.7z
http://trials2.adobe.com/AdobeProducts/STVD/CS6/Win32/ProductionPremium_CS6_LS7.exe
Please let me know if something goes wrong.
Tags: Adobe
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https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
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If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
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-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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