I bought the plan student for CC apps yesterday, and he says has expired... Help!

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• Firefox 4 does not take into account of my "do not remember the password setting" for netflix only website and connect automatically. Any help on this? Thank you.

  Under Tools settings, remember passwords, there exception to remember do not sign of netflix in, but every time I come back, even if I closed and reopened firefox, it connects me always. I unchecked remember passwords nothing helps. However, netflix seems to be the site only problem for this.
  Running windows 7, 64 b, firefox 4.01

  What you did to close all tabs with the Netflix site on it if before closing Firefox?

  Otherwise restore session puts the cookies and they are still there since the previous session.
  
  You should also let the cookies expire when Firefox is closed.

  Saved passwords are important if there is a password on the page form and that the form is filled automatically or after typing the first letters of the name.

• The security certificate for a toolbar in Firefox, I installed has expired. The error code in the popup is 'sec_error_expired_certificate '.

  When the pop-up appears you have two choices: 'View certificate' and 'Cancel '. 'View' allows you to see the certificate expired (not very useful). 'Cancel' makes the popup go away and then returns immediately. It is not possible try to go into the settings. Essentially, this made unnecessary FireFox. The only way to close the program is via the Task Manager

  I can't say what version of FireFox that I use, but an update has been installed recently. The pop up window error is called "secure connection failed".

  You can try to start Firefox in Mode safe. Here is a description:
  http://support.Mozilla.com/en-us/KB/safe%20Mode

  Looks like you won't be able to use the shortcut in the menu, but you should be able to use the command line option to start in safe mode ("firefox-safe-mode" at the command prompt).

• I bought the plan of the student and the teacher, and installed it on 2 of my computers, but now I have a new computer and wish to also download it on this computer. Is there a chance that I can uninstall among other computers and install it on this model

  I bought the plan of the student and the teacher, and installed it on 2 of my computers, but now I have a new computer and wish to also download it on this computer. There the chances that I can uninstall one of the other computers and install on this computer instead? (Sorry for bad English)

  Hi Simon,.

  Creative desktop cloud applications can be downloaded and installed on multiple computers, regardless of the operating system. However, the activation is limited to two machines per individual related to the composition, and you may not use the software on these devices simultaneously.

  To install the creative cloud on new computer

  Visit download/install FAQ: How can I download and install the Adobe Creative Cloud Desktop App?

  If you are already signed in on two computers, simply disconnect you creative cloud over one of the other computers and log on to the new.

  See connect and disconnect activate Cloud Creative applications

  If you cannot log out due to a broken or reformatted computer, or if you no longer have the old computer, where you have logged in, you will receive a message when you try to connect on a third. Please see this link for more information:

  See "Activation limit reached" or "connection error impossible ' with Adobe applications

  It could be useful!

  Rayyan

• Hello; I just bought the annual cc for students; After installing it on my workstation, I tried to do the same thing on my surface, but it seems that I can't. Anyone know if the version of the student cannot be installed on a single pc? Thank you

  Hello; I just bought the annual cc for students; After installing it on my workstation, I tried to do the same thing on my surface, but it seems that I can't. Anyone know if the version of the student cannot be installed on a single pc? Thank you

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  Also creative cloud cannot be installed on a Surface of 3 pro:-Cloud Creative and Microsoft Surface Pro 3 | Creative blog Cloud by Adobe

• I bought the version student creative cloud. Should I pay extra for photoshop?

  I bought the version student creative cloud. Should I pay extra for photoshop?

  If you purchase the student package then that should cover all the applications that are included ion the complete plan.

  All Cloud Applications: http://www.adobe.com/creativecloud/catalog/desktop.html

• I bought the creative cloud for students and cannot access the document cloud.

  Hello.  I bought the creative cloud for students and cannot access the document cloud.  I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something.  My payments were made.  The only reason why I

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• bought the plan of photography and to download the app from cc but still not able to install complete programs, continues to remain without subscription found

  bought the plan of photography and to download the app from cc but still not able to install complete programs, continues to remain without subscription

  Sign once Adobe Creative Cloud App and sign in again and check:

  Connect and disconnect activate Cloud Creative applications

  Always the same?

  1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside etc folder.

  Copy 2) guests of the file to the desktop and open the same thing with Notepad.

  Check if you can see all Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

• I bought the plan of photographer, signed Out and back in creative cloud, but Photoshop is still unavailable for me

  I bought the plan of photographer, signed Out and back in creative cloud, but Photoshop is still unavailable for me

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• I bought the plan for photography and still pay each month. but I can't use photoshop only after update. and they need to join a plan. How can I do? I can only use for the trial version even I never tell months.

  I bought the plan for photography 6 months ago and still pay every month.

  but I can't use photoshop only after update. and they need to join a plan.

  How can I do?

  I can only use for the same test version that I pay every month.

  Hi yejik42305752,

  Please see the following article: https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  Kind regards

  Tanuj

• I have a redemption code, I used now when I logged my cc his watch App still the trial period and if I click on buy now it takes me to buy the plan page but I have already bought the plan. why it is not working?

  I have a redemption code, I used now when I logged my cc his watch App still the trial period and if I click on buy now it takes me to buy the plan page but I have already bought the plan. why it is not working?

  Hello

  Please see -https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Make sure that you are connected to your adobe id.

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do? I use a mac

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I use a mac

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the creative cloud for a year and I want to add Illustrator.  I am also a teacher and would like the discount.  How can I change the info?  I have an ID and pay the heel of the school.

  I bought the creative cloud for a year and I want to add Illustrator.  I am also a teacher and would like the discount.  How can I change the info?  I have an ID and pay the heel of the school.

  Hi Angie,.

  I see that you purchased a plan of photography under the same email that you use with the forums.

  Discount student/teacher if they are only available for full creative cloud subscription, not the plan of the photograph or any other single application.

  You can buy the complete creative cloud, as well as with discounted prices.

  Get in touch with our service customer for more information:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Also look for the plans under:-Creative Cloud price and membership plans | Adobe Creative Cloud

• Hello, I just bought the plan of photography, and it does not load.

  So I bought the plan of photography, I downloaded CC, she, very happy for my installed programs. But then, the loading screen would not actually load. I let stand overnight, still doesn't load. I restarted my computer, hoping that he freshen up and charge. But now it comes out black. This is what it looks like:

  Https://helpx.adobe.com/creative-cloud/kb/black-screen-sign-in-creative-cloud.html black screen

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install once you have u

  Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.