I bought the subscription for photoshop cc but missing touch support under experimental preferences option.
I was told to support cat affecting support did not appear in the trial of cc of photoshop. I bought a subscription and it's still not there. When I contacted support on this issue, they said it would not be there until the payment has been processed. After payment is processed, I uninstalled and reinstalled but it's still not there. I'm running a Windows Surface Pro with windows 8.1.
In photoshop under Edit > Preferences > Performance, you CPU graph use checked?
Tags: Photoshop
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RECENTLY I bought the subscription for the month, but then canceled (I think?) because I'm frustrated. I've been using bridge and photoshop cs6 for 4 years. I've never understood light room and where it is located. I've dabbled with it and I couldn't find out how to save my images in my workflow of currengt, or how to resize and put a border around my images. How to save for web and as TIFF, as I did for all my files for four years. LR seems to be taking pictures of my Iphoto folder and I don't use that. I tried to cancel the cc of photoshop and lightroom cc and cc bridge but I don't know if I did. I am really confused, and I have work to do. What can I do, do I do, help me! @@ !
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
Your subscription to cloud or serial number to show on your account page?
https://Accounts.adobe.com/ , then click on Plans & products top
Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas
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I bought the subscription for pro, but funtionalties complete DC when even not avialable such as EDIT PDF - guard, bringing to "learn more".
Player tries to tell you - but not very clear - that Acrobat is a different application. You paid for it, but you must download, install, and use instead of drive.
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Bought the subscription of Photoshop, but now he thinks it's a trial? WHA?
I bought the photographer subscription and it worked for a day or two. Today, I got "Error 16" and noticed that under the creative menu cloud on my MacBook Pro, it says "Start trial" by Photoshop and Lightroom.
I tried to reset the permissions in the files of library not shown, no effect. Here it is:
https://helpx.Adobe.com/creative-cloud/KB/configuration-error-CS5.htmlhttp ://
I also uninstalled and reinstalled Photoshop. Always get error 16.
So out of curiosity, I clicked on "Start trial" and * boom * now it works. But I'm on a 7 day trial.
I paid for a subscription!
What is going on?
OK, I rebooted my MacBook Pro, and now it seems that it works again.
That's fine, but what caused in the * first * place?
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Hey... I bought a yer for Photoshop cc but?
Why the cloud for creating adobe still say I'm on trial and how do I know that my Photoshop is registered?
If please disconnect from the creative cloud and reconnect, make sure you use good Adobe Id to connect with creative cloud. You can use: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Anti - virus is only the trial. I bought the subscription for 12 years
I have a quad core dell inspiron 3551. The 12 month subscription antivirus has been included in the package, but now it says my trial ends in 21 days. What to do? can someone help?
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haven't bought the license for items 14 but have no cd drive
Just got a MacBook Pro and a 14 elements download disc, but my new Mac doesn't have a cd player. I tried to download online and use the redemption code that came in the box, but I can't find a link to download it... frustrated that there is no phone number to call someone, like a real person. Help, please.
Please visit Download Photoshop Elements | 14, 13, 12, 11, 10
Concerning
Hervé Khare
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Hello, its been less than 30 days since my subscription launched so I wan to cancel now and get a full refund, please.
Thanks in advance.
Hi rogerbl,
Please see the help document following cancellation request:
Cancel your subscription or membership. Creative cloud
For refund, please contact support:
Kind regards
Sheena
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I deleted the trial of Photoshop and then bought the subscription
Hello and thanks in advance for any help I get. Today, my Photoshop trial expired, so I deleted the Photoshop of my system. Then, I went and bought the subscription only photoshop app, but I can't download the product because the creative cloud think that I already have on my system. When I click on the download button after that I bought the subscription of Photoshop, my creative cloud rises and says that Photoshop is installed and up-to-date. The creative cloud doesn't know that I made a blunder by removal of the trial of Photoshop. How can I download the Photoshop I just boughtt?
Instead, I had to completely uninstall Creative Cloud Desktop, then reinstall. During the reinstallation, Creative Cloud Desktop scanned my system for the programs already installed. When he did not Photoshop it then gave me the option to download.
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I bought the subscription Amazon to adobe cc says, but is waiting for activation by the seller
I bought the subscription Adobe cc says, but is waiting for activation by the seller
Hello
Your account is created in Panama as a country, please create a new account, and select U.S. as the country.
Following the steps described here change the country associated with your Adobe ID which should solve the problem.
^ Ani
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I bought the plan for photography 6 months ago and still pay every month.
but I can't use photoshop only after update. and they need to join a plan.
How can I do?
I can only use for the same test version that I pay every month.
Hi yejik42305752,
Please see the following article: https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Kind regards
Tanuj
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I would make the dollar 10 months for photoshop download but I already bought Lightroom, can I get photoshop and muse for this price?
You can check these links:
https://creative.Adobe.com/plans
http://www.Adobe.com/in/products/Muse.html
Or contact the customer care team directly.
Thank you
Sanjit
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I bought the CC for photographers. I'm Finnish, but I would like to use the English version of Photoshop. I had the Finnish version. Is it possible change to the English version? I have Windows 7 64-bit, 1 MS. My Photoshop CS6 is in English.
Uninstall the Finnish version of ps.
Open your office cc application > click Preferences (top-right gear icon) > click on creative cloud > click language app and select the English version you want.
Next, install your ps.
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I bought the subscription $9.99 for Lightroom and Photoshop. I do not know how to install / download on my PC? Please email me or call at the (310)309-9244 and guide me through the steps. I need it as soon as POSSIBLE.
Download the application of creative cloud on your account, log in and install programs from there.
Mylenium
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I bought the live app pga golf, but it doesn't work in my country! How can I cancel the payment for the next month?
There are instructions on this page to manage and stop automatic renewal of subscriptions: view, change or cancel your subscription - Apple Support
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