HELP I bought a subscription for creative cloud but Im going more to need, I want to cancel and get a full refund.

Similar Questions

• Subscription for creative cloud

  Just bought the subscription for creative cloud and have no idea on how to download what I need.  Keeps asking if I want to give it a try.  Any suggestions?

  Hi Smashlight,

  Please follow the link below

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Concerning

• I have a one year subscription for creative cloud for students and teachers and I installed it on my old MacBook Pro, but it broke, and I just bought a new. How can I transfer the CC package to the new computer?

  I have a one year subscription for creative cloud for students and teachers and I installed it on my old MacBook Pro, but it broke, and I just bought a new. How can I transfer the CC package to the new computer?

  No need to empty the trash after moving from opm.db to the trash.

  Well, follow the procedure below:

  Launch monitor activity and "Force quit" all processes associated with Adobe as creative cloud, CoreSync, AAMupdater, AAMupdater notify, demon Adobe Crash of the activity monitor.

  Follow the previous steps again, but this time rename OOBE folder OOBE-old.

  Then launch creative cloud app and check.

• I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and

  I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and how to convert my membership to which? Thank you, Linda

  You can opt for the one application CC if the product is available. The CC app cannot be designed according to the choice.

  We bundle for Photo Shop bathroom & light only.

  Concerning

  Stéphane

• Paid my subscription for Creative Cloud student and when I log in, I can only use the trial versions?

  Paid my subscription for Creative Cloud student and when I log in, I can only use the trial versions...

  What should I do?

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• RECENTLY I bought the subscription for the month, but then canceled (I think?) because I'm frustrated. I've been using bridge and photoshop cs6 for 4 years. I've never understood light room and where it is located. I've dabbled with it and I could not

  RECENTLY I bought the subscription for the month, but then canceled (I think?) because I'm frustrated. I've been using bridge and photoshop cs6 for 4 years. I've never understood light room and where it is located. I've dabbled with it and I couldn't find out how to save my images in my workflow of currengt, or how to resize and put a border around my images. How to save for web and as TIFF, as I did for all my files for four years. LR seems to be taking pictures of my Iphoto folder and I don't use that. I tried to cancel the cc of photoshop and lightroom cc and cc bridge but I don't know if I did. I am really confused, and I have work to do. What can I do, do I do, help me! @@ !

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

  Your subscription to cloud or serial number to show on your account page?

  https://Accounts.adobe.com/ , then click on Plans & products top

  Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas

• I just changed my computer and I have a subscription with creative cloud but my account settings now say that I have not...

  I just changed my computer and I have a subscription with creative cloud but my online account settings now say I didn't... but I do pay by adobe lately, September 11... .so now my PhotoShop is now in test mode... I'm not sure that anyone here can solve this problem... but since I'm a member during the period of 90 days cat I don't see any other options...

  Hi Mike,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• At Adobe MAX, we received an annual subscription of creative cloud but how to activate it?

  At Adobe MAX, we received an annual subscription of creative cloud but how to activate it?

  You enter the code that you have received, so he is credited on your account and then simply download the CC app and connect. Refer to this:

  Redemption code help

  Mylenium

• I have an adobe ID and I paid for creative cloud but I only have trialversions

  I have an adobe ID and I paid for creative cloud but I only have trialversions

  Help, please

  Hi Bram,

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• I have creative cloud but I can't find in the package lead Edge and I need it for some exercises, how do I get it, thanks

  I have creative cloud but I can't find in the package lead Edge and I need it for some exercises, how do I get it, thanks

  You can also download it via the direct link:

  Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

• Hello, I'm paying for creative cloud but I can't as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you

  Hello, I'm paying for creative cloud, but it does not accept my payment details as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you

  Hello

  You must create a new Adobe ID with a new email and select Hong Kong as the country.

  ^ Ani

• I signed up for creative cloud but little still '14 days left in your trial' on the Adobe programs I have installed

  I signed up for creative cloud but little still '14 days left in your trial' on the Adobe programs I have installed.

  Hey Conor,

  Please try the below mentioned steps.

  • Sign in, sign out | Creative office cloud app
  • Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Thank you

  Atul Saini

• I paid for the bad service. What I can do. Can I cancel and get my money back?

  I paid for the bad service. What I can do. Can I cancel and get my money back?

  Hi rosap51255307,

  I checked your account using the email address that you use in the forums - there is no recent purchases subscription (although it seems that you subscribed to ExportPDF in January). What service tried you to cancel?

  You can cancel yourself by following the instructions in this document: cancel your subscription or membership. Acrobat, Acrobat.com online services (but please note that Adobe only offers refunds for cancellations that occur within the first 30 days of subscription).

  Best,

  Sara

• I have a subscription to creative cloud, but do not have access to acrobat reader dc

  I have a subscription to Creative cloud which says that I have access to the full version of Acrobat Reader DC. However, when I open Acrobat Reader DC and I connect with my creative cloud user account, I get only have access to the free version of Acrobat Reader DC, which excludes features such as PDF editing functions (delete page for example).

  Hi tweedie,

  Please download Acrobat DC of your application in creative cloud on your system.

  Then you can 'Edit PDF' under the Tools menu in Acrobat DC. Acrobat Help. Edit PDF files

  Let me know if you need additional assistance.

  Kind regards

  Meenakshi

• Subscription active creative cloud but always showing trial?

  Hello

  I currently have an active subscription to creative cloud for Photoshop. I wiped my PC just recently (Windows 8.1 - custom build), and on redownloading photoshop, she asked a serial number Photoshop launch when I use my log-in. I followed all directions:

  -Change of English International management

  -Logging outgoing/incoming

  -Etc. (from the list of the usual culprits)

  ... but nothing seems to work. Any ideas?

  Ask the serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

  and

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "