I can't access the mac store

Hello

I hope you guys can help me with this problem that drives me crazy.

For a month I can't access to the Mac App Store, it is said that ' Non e stato possibile verificare he tuo computer o device.» Per maggiori information, contatta assistenza clienti. "(translation: is not possible to check your computer or device.). For more information contact the Apple support).

I could not download OS X El capitan and update or download other applications.

It is obvious that if I write here, that I have not lost my password, which was never the problem.

What do you suggest me?

Thank you very much

Please, back up all data before proceeding.

Step 1

Triple-click anywhere in the line below on this page to select this option:

/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist

A right click or Ctrl-click on the line and select

Services ▹ reveal in Finder (or just to reveal)

of the contextual menu.*, a file must open with a selected item. Move selected item to the trash. You may be prompted for administrator login password. Restart the computer and test.

If there is no change, repeat with this file:

/Library/Preferences/SystemConfiguration/com.apple.network.eapolclient.configuration.plist

* If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

Go ▹ go to the folder...

from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

Sign out and sign test. If there is no improvement, continue.

Step 2

Reset the PRAM from your computer.

Tags: Mac App Store

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