I can't access the mac store
Hello
I hope you guys can help me with this problem that drives me crazy.
For a month I can't access to the Mac App Store, it is said that ' Non e stato possibile verificare he tuo computer o device.» Per maggiori information, contatta assistenza clienti. "(translation: is not possible to check your computer or device.). For more information contact the Apple support).
I could not download OS X El capitan and update or download other applications.
It is obvious that if I write here, that I have not lost my password, which was never the problem.
What do you suggest me?
Thank you very much
Please, back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select this option:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
A right click or Ctrl-click on the line and select
Services ▹ reveal in Finder (or just to reveal)
of the contextual menu.*, a file must open with a selected item. Move selected item to the trash. You may be prompted for administrator login password. Restart the computer and test.
If there is no change, repeat with this file:
/Library/Preferences/SystemConfiguration/com.apple.network.eapolclient.configuration.plist
* If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select
Go ▹ go to the folder...
from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.
Sign out and sign test. If there is no improvement, continue.
Step 2
Reset the PRAM from your computer.
Tags: Mac App Store
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