I can't change my account email address or country, or cancel my account
I moved to England from Australia. On the Forum, I understand that it is not possible to change the country of your account. So I tried to change my account email address as suggested (so that I can then create a new UK account associated with my email) but when I type a different e-mail address as 'Account settings' I just get a message saying: "your account of evolution could not be saved.
I tried to do this several times in the past 24 hours in case there was a small problem, but I still having the same problem.
I also tried to cancel my Australian account so that I can start a new of the United Kingdom one but I can't find any way to cancel it and I take it from the instance that it is a common problem. If any staff there is able to cancel my Australian account, it would be great.
Any suggestions? I've missed my Australian plan which means that now, I don't have access to Lightroom or Photoshop, and I'm a professional photographer, so I really need to fix this asap!
Please see that I send you a private message.
Tags: Adobe
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Re: I can not change my account email address or country, or cancel my account
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I have a similar problem here and I couldn't find an answer...
I'm changing my connected to my adobe ID email address and...
Your account of evolution could not be saved.
Someone help?
Thank you
Plugging in a new discussion
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I hope this helps!
Kind regards
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