I can't check the updates of windows. I get an unknown error code 80072efe. __

I am running Vista Home Premium, 32-bit operating system, service pack 2.
I am also running McAfee Antivirus Plus and my subscription is up to date.

There is a good chance that you see the effects of a hijackware infection!

Microsoft PCSafety provides users at home (only) with free assistance in dealing with infections by malicious software such as viruses, adware and spyware (including unwanted software).
https://support.Microsoft.com/OAS/default.aspx?&PRID=7552&St=1

Also available via the homepage of Support of consumer safety: https://consumersecuritysupport.microsoft.com/

Otherwise...

1. see if you can download/run the MSRT tool manually: http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not analysis FAST!  You may need to download the MSRT on an uninfected machine and then transfer the MRT. EXE to the infected machine and rename it to SCAN. EXE before running it.

2A. WinXP-online Windows Live Safety Center scanner 'Protection' (only!) in Mode safe mode with networking, if necessary:http://onecare.live.com/site/en-us/center/howsafe.htm

2B. Vista or Win7-online this scanner instead: http://onecare.live.com/site/en-us/center/whatsnew.htm

3. now post the logs required in a forum appropriate for support by an expert in the field. DON'T SKIP THIS STEP!

I can recommend the assistance of experts available in these forums: http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://www.spywarewarrior.com/viewforum.php?f=5, http://www.dslreports.com/forum/cleanup, http://www.bluetack.co.uk/forums/index.phpand http://aumha.net/viewforum.php?f=30

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

Similar Questions

  • When I try to check the updates of windows I get error a 8024, 000.

    * Original title: cannot install windows updates

    Hello!

    I hope someone can / will help!

    When I try to check the updates of windows I get error 8024a 000

    and cannot verify or install

    Windows 8

    I ran the windows troubleshooting and gives me this code.

    Thank you very much!

    Rick

    Technical details according to the here:

    0x8024A000

    WU_E_AU_

    NOSERVICE

    To THE put incoming calls to THE service.

    Looks like a dependency is missing.

    Use the following tutorial to reset Windows updates completely and check if it helps:

    Reset Windows updates

    Be sure to run the script as administrator.

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    This isn't the problem, as I said in my question above.  It has nothing to do with the date or time.

    I just found an answer, tried and it works!

    Here it is:

    MikeGrimes 2Already voté

    PLEASE NOTE: The following instructions are specifically for ESET Smart Security or NOD32, however, I suspect other programs where content filtering of the SSL connections may cause this problem too.

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    2) press F5 on your keyboard to open the advanced configuration window.

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    (4) check the Windows updates

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    (7) to navigate back to the Antivirus and Antispyware > protocol filtering > SSL. Restore the SSL filtering to your previous setting mode, that is to select the option "Always scan SSL protocol".

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  • I can't check the updates of Windows

    * Original title: Microsoft updates

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    Thank you Marie Therese - it seems that my problem has been resolved for now.  I'll check more closely when it is actually updated for me to download.  Right now, I don't get any error messages, and I always get downloads that come to me automatically to Windows, so I am happy with that.  It seems that I solved the problem of stage.   I'll let you know later.

  • The update of Windows KB2871690. 80070490 and error code 800F0922

    8.1 SP1 64-bit Windows

    Windows Update lists KB2871690 of important updates.

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    Everyone tells me if this update is required on my computer, how to install it properly or why the update won't are removed from the list of important updates?

    Kind regards

    Neil

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    Hello

    I suggest you to follow the steps in this article and verify if the issue.

    You cannot install some programs or updates

  • I can't install the updates of Windows on Vista. Error code is that 80246008-Windows Update encountered an unknown error.

    I can't install the updates of Windows on Vista. Error code is that 80246008-Windows Update encountered an unknown error.  Help had two suggestions being to check to see if the Background Intelligent Transfer Service is running, and I don't have the service installed, it is the problem.  What should I do?

    Hi Nita,

    Thanks for posting your question in the Microsoft Community forums.

    The description of the problem, I see that you are unable to install Windows Update and receive the error code 80246008. I also see that the PIECES is not in services.

    I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

    The 80246008 error code may occur if the (BITS) Background Intelligent Transfer Service is not started or is configured incorrectly.

    I suggest you try the procedure described in the article and see if it helps.

    Error message when you search for available updates on the Windows Update Web site or on the Microsoft Update Web site: "0 x 80246008.
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    Let us know the status of the issue after you perform the troubleshooting steps. If you need to get assistance or information about this problem with Windows Update, I'll be happy to help you. We, at tender Microsoft to excellence.

  • I can't check the updates, because he said that "the service does not work."

    I can't check the updates, because he said that "the service does not work."

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    http://support.Microsoft.com/kb/2730071

  • Error code 80080005. I am unable to check the updates of windows and install.

    She submitted my microsft update settings default Windows have been changed or moved.  Where can I find these settings and how do I change them so I can get my updates? I tried every difficulty, I can think.  I even did a system restore to where I saw my last update occurred, but nothing happens.  Everything else works as my anti-virus, windows Defender, etc, but I can't check the updates.

    How to reset the Windows Update settings?
    http://support.Microsoft.com/kb/971058

  • I can't install the update of Windows KB951847x86. Any help on this? Thank you.. .ragtopkid

    I can't install the update of Windows KB951847x86. Any help on this?     Thanks... tagtopkid

    ragtopkid,
    Take a look at this article as it addresses the issue.
    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Whenever I have shut down my computer it detects 2 updates. I checked the updates of Windows and it seems to be the same ones every day.

    Whenever I have shut down my computer it detects 2 updates. I checked the updates of Windows and it seems to be the same ones every day. And they did so why they keep needing to be updated? They are: a security update for .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x 86 (KB2518864) and: Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x 86 (KB2539631)

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    UTC/GMT is 16:02 Friday, September 23, 2011

  • 'Check the updates of Windows', has not highlighted, lack of "Updates of history"

    My Windows Update is unable to work. 'Check the updates of Windows', has not highlighted, lack of "Updates of history". Failed to check the updates. There is no virus, spyware, unwanted software detected. A similar experience?

    Thank you for your response. The Scaner Windows has the result of no viruses, etc..

    I have solved this problem in line with someone, i.e. first stop the service update of Windows, and then delete all the files in "C: Windows/.../Softwaredictribtion/datestore", finally restart the update of Windows. Now it's working.

  • When the updates of windows I get and error code for 643. How can I fix it?

    When the updates of windows I get and error code for 643. How can I fix it?

    When the updates of windows I get and error code for 643. How can I fix it?

    Here is an answer which is marked as an answer to the error code 643.

    I also participated in that thread, and I gave my suggestions.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update/what-is-error-code-643-Windows-vistaunable-to/4ab6dd4e-e9eb-4a0f-b822-ad976e2c33c6

  • My computer (windows vista) is not able to check the updates of windows, anyone able to help?

    My computer (windows vista) is not able to check the updates of windows, anyone able to help?  I get the following error message

    Hello

    What error message?

    see if that helps to fix:

    How to reset the Windows Update components?

    There is also an automatic 'fix - it' here

    http://support.Microsoft.com/kb/971058

    Also, try to put the KB numbers in the search on the link below and then manually download the

    http://www.Microsoft.com/downloads/en/default.aspx

     

    or please repost your question in the correct windows update forum, INCLUDING the error message

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

  • When I try to check the updates of windows on windows 8 I receive error code 'WindowsUpdate_8024a000 '.

    * Original title: updates

    When I try to check the updates of windows on windows 8 I get this code...

    • WindowsUpdate_8024a000

    • Thank you in advance for your help!

    • Rick

    Please run the Windows Update Troubleshooter:
    Download it from this link.

    Please provide details of any problem it reports as not fixed.

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