I can't download Lightroom, what should I do?

Hello all;

I used the trial version of Lightroom, and then I decided the annual subscription for the creative cloud yesterday.  I tried to download the creative cloud, I tried to download the Lightroom and impossible.

I double click in the ' cloud creative installer.dmg "and then the system asks me for a user and a password that is not recognized, I have no more information, and I know not what could be wrong, since I am already connected to the adobe with my identification code page Adobe someone could help me?

I'm sorry, but I am fairly new and is very frustrating.

Thanks in advance for any advice.

Kind regards.

Pilar.

You are welcome.

you usually must wait one business day.  because yesterday was not a working day, wait until tomorrow to check is a good idea.

you will also receive a confirmation email when your subscription starts.

Tags: Adobe

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