I can't download the creative cloud on my Mac, it says: error #1 which is not in the table... Help, please
I want to download the trial version of Adobe Illustrator
Hi Alexandra,.
And what is suggested above, you can also follow the below mentioned thread:
Cannot install creative cloud office. Error code: 1
Cannot install creative cloud office
Thank you
Yann Arora
Tags: Adobe
Similar Questions
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I can't download Adobe Creative Cloud in Windows 10 (error Code 201)
I can't download Adobe Creative Cloud in Windows 10 (error Code 201)
Help creating cloud / cloud creative applications download error
http://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html201 - https://forums.adobe.com/thread/1636199
- https://forums.adobe.com/thread/1863066 -
Downloading creative Office Cloud got a 201 error message: ' we encountered the following problems: there seems to be a problem with the download process.» For troubleshooting tips, please visit our customer support page. (Error code: 201). »
I have already visited the customer support page and followed the instructions on 'Error Downloading or updating Creative apps clouds' and 'Sing in, activation or login erros. I have no problem to access https sites; I was navigate throw Internet without any problem and did not have problems with other software download. I use a cable connection and changed the cable and port. Nothing happened. I added a firewall rule of my Bitdefender granting access to the program of instalation.
I'm on a connection at home. My antivirus is Bitdefender. My upload the logs show the following error message:
09/07/15 00:18:39:993 | [ERROR] | | | | | | | 9700 | Is the windows error code - 12152
09/07/15 00:18:39:993 | [ERROR] | | | | | | | 9700 | Impossible to send the request to the server to get the answer - 12152
I'm not an IT professional and don't really know what to do to solve the problem.
Can you help me please?
You can also see the suggestions in this post: error code 201 by updating the creative application of cloud to 2015 on PC version.
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Can't download Acrobat creative cloud?
I'm trying to download the new Acrobat, but I get an error saying systematically "we encountered the following problems: genuine Adobe software Validation failure." The product you want to install is not a true software of Adobe and seems to be false. "Can someone help me with this problem please?
Hello
See the following topics:
Inability of verification of authentic software Adobe with PSE 13 DVD
Authentic creative cloud software validation failure
Hope that helps!
Kind regards
Sheena
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How many times can I download Adobe Creative Cloud and how many computers
I just bought a plan by one month compared to the Creative Adobe clouds and already downloaded several programs. I have no relationship with Adobe, reinstalled the operating system on my computer today. I just downloaded the programs again. Is there a limit on the number of times where I can download Adobe software? I plan on buying another computer down the road. How many computers can download my Adobe Creative cloud membership current Adobe software.
Thank you-
You can download and install as many times as you like, but you must enable it in order to to use.
You can activate the software on up to two computers at the same time.
You can disable it on a computer via help > deactivate then reactivate using the same step.
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I can't download software creative cloud
Hello
I have subscribed to the creative cloud and have downloaded all software except AE successfully, first and still (I think that is still included in the first?)
They show in the side grey bar just below the buy tutorials when I select Ae or Pr that they do not appear in the list of downloads or the Adobe Application Manager
Tony
After Effects CS6 and Premiere Pro CS6 not available for installation for 32-bit systems:
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In how many computers can I download software creative cloud?
my laptop is old and not fast enough
If I download the illustrator software I can download again on another computer?
Thank youBeatriz
You can download on all the machines that you like. You can't have two machines enabled to run the software.
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Hello. I can't download my creative suite on my mac.
Hi Forum.
I have trouble downloading my creative suite on my new mac package. I have the software on a CD since I bought it before the CC came out. And my new mac lacks a disk driver. Is it possible to download the adobe online package by entering my serial number?
Please check other downloads product Creative Suite, creative cloud app, you can check: https://helpx.adobe.com/creative-cloud/help/install-apps.html
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I can't download the desktop apps - please help
I just tried to download desktop applications.
First of all, I tried to download the Photohop - but it kept just running and running for more than an hour. For this purpose, I stopped the installation and deleted computer files. Something named something with "ADOBE"...
And now I can't download anything. I tried different browsers, but nothing happens.
Please help me, I need to get started with my-bought-new!
Thanks in advance,
Kind regards
lisenissen
I have disabled the firewall - bingo! That was the reason...
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I made a purchase recent first Pro CC and had to install creative cloud. But when I open the creative cloud is all I get:
I want to solve quickly. I have a delay of projects I wanted to do a long time ago.
Well, I have solved my problem. If you need to remove the OOBE and AMMupdate folders, be sure to type your directory as \Users\(your computer user name) \\AppDate\Local\Adobe for users of Windows 8.x. I hope this helps others as well.
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Can't download Apps: Creative Cloud loop loading
My CC does not work properly: when I try to download InDesign, it starts to load and never stops.
I tried with Safari, Chrome, Firefox, without success. I tried also with a good internet connection.
I have a Macbook Pro of the retina with all this software needs.
Could someone help me?
Thank you!Do you mean that?
Mac https://forums.adobe.com/message/5470608 spinning wheel
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I want to download Adobe Creative Cloud to my chromebook
How can I download Adobe Creative Cloud to my chromebook
You do not have.
Chromebook run the Chrome operating system. Adobe Cloud software works only on Mac or Windows.
Chrome apps must be downloaded from the Chrome Web Store
Find applications for your Chromebook - help Chromebook
Adobe is working on Photoshop for the Chromebook streaming, but it is not yet ready for prime time hours.
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Cannot find my programs from the creative cloud on my mac
I can't find my programs from the creative cloud on my mac. When I search, they are not. But I can open some of them through the icons in the dock. Unfortunately, not all programs have an icon in my dock. The program that I need right now for example, I can not open because it is not in the dock.
You can try to hold down the command key clicking and now on the icon in the dock and under "options" select "show in Finder". This will show you where one of your Adobe applications. The others will be perhaps in the same place?
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Creative Cloud Desktop for Mac
Download for Creative Cloud Desktop for Mac error. Error message is. Error starting creative cloud. Ed. cookies cannot do cookies folder: permission denied (error 13) of the suggestions?
Hi MistyTom,
13 error looks like a permission problem.
Please, try to login as user root and install Adobe Creative cloud under this account.
You can find details on how to log in as root on OS X Lion mountain:
Enable and disable the root user - http://support.apple.com/kb/PH11331
In addition, please refer to the next question 13 error forum thread.
http://forums.Adobe.com/message/5628798#5628798
Kind regards
Sumit Singh
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For several months now I can't run Adobe Creative Cloud... ripetutamente I downloaded but won't... the system tells me to uninstall because program is in ruins, but the time I try to uninstall it is me, it is impossible because it is connected to other systems!
uninstall the application of cc desktop, uninstall the Adobe Creative Cloud desktop application
clean a http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
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