I can't get my computer to start... Get the error

I'm having a problem with my computer. When starting my computer, I get a screen that shows with a heading of "Phoenix/Bios. Then under that, there is an error code that indicates "error 02B 2: Incorrect drive type - start installation." Press (F1) of the installation, (F2) to resume. " If I select F1, he asks me my password, I have no idea what it is. If I select F2 to resume, she tell me their may have been a problem with my computer from restarting or an update and restart under which follows: "restart mode, reboot using the last Configuration known, restart in Normal Mode of economy." If I try to restart using one of these options, it just brings back me to the 02B 2 error above as I talked about earlier. Therefore, I can not get my working computer. Someone has an idea what is happening, and how can I fix this? Any help would be greatly appreciated. Thank you.

Hi neilsnitro,

02b 2 error is a message, which usually indicates that your floppy drive is poorly configured or identified by your system.

You need to boot to the BIOS screen and disable the floppy drive. If you are not sure on how to perform the steps, I recommend you contact the manufacturer of the computer.

Link:http://welcome.hp.com/country/us/en/support.html

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

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