I can't install windows vista service pack 2, receive the error code 490

Tried to install Windows Vista service pack 2. (KB948465).   Received: Installation failed.      Also: element not found.      Error: ERROR_NOT_FOUND (0 x 80070490).     and finally the code 490 - Windows Update encountered an unknown error.


You receive an error code "0 x 80070490" when you use Microsoft Update or Windows Update Web sites to install updates


This article explains how to troubleshoot problems when you install a service pack for Windows Vista or Windows Server 2008.


Use this forum link for all questions related to Windows Vista SP1, Windows Vista SP2 and Windows Server 2008 SP2 below.


Tags: Windows

Similar Questions

  • Cannot install windows vista service pack 1, 57 gives error code

    When you install windows vista service pack 1 that it says code 57 Windows update has encountered an error can someone help please?


    (1) what is the exact\complete error message you get?
    (2) remember to make changes to the computer before the question?
    See the methods mentioned below and check if that helps.
    Method 1:
    Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    Back up the registry
    Note: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.
    Method 2:
    How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
    Note: You should not turn off Windows Firewall unless you have another firewall is enabled. Turning off Windows Firewall may make your computer (and your network, if you have one) more vulnerable to damage caused by worms or hackers.
    Method 3:
    The problem with Microsoft Windows Update is not working
    Hope this information helps.
  • Cannot install Windows Vista Service Pack 2. The following error message appears: 0X800707d1


    Three years ago, I bought a Dell Inspiron 1525 laptop. Never met a problem until I tried to install Windows Vista Service Pack 2. I already followed each step instructions Support of Microsoft issues Service Pack for any result or solution. In these cases, I have downloaded the pack update directly from the wepage of Windows Vista, installed Windows Update Readiness Tool, disabled my antivirus (McAfee) and came up with nothing. I even tried to install this update in Mode safe but also failed to install Service Pack 2.

    What is happening all the time, is that I double click on archive downloaded in order to install (having already started my computer in Mode safe mode with networking reportoire and disabled the antivirus as well as its firewall). The Service Pack window opens and I click 'Next' for all the necessary instructions, including 'the computer automatically restarts. When the toolbar installation is completed, the computer automatically goes to restart itself. 3 steps appear as a requirement for the completion of the installation process. All goes well until he reaches "step 3 of 3:100% finished. Do not turn off your computer. After about ten minutes of stall in this step, the following message appears on the screen: "the Service Pack cannot be installed, returning from changes. Do not turn off your computer.

    The computer then rolls back all the changes and initiated in the normal state. After the opening, the first window that appears displays the following message: "the specific driver is not valid. "(Details): error: ERROR_BAD_DRIVER (0x800707d1). I proceeded to check and update alone driver of my computer, then try again to install the Windows Vista SP2 and all the operation has been a failure. I was cracking my head trying to solve this particular problem, and each time the same error pops up. I am seriously considering reformatting Windows Vista from manufacturer CD from my Dell, but I don't know if that would help.

    If someone could help or advise with everything that I would appreciate it a lot.

    Kind regards



    Method 1: Follow the steps from the links below and check if the problem persists.
    Step 1: Safe Mode
    I suggest to start the computer in safe mode, then try to remove the Briefcase icon and check if it helps.
    Start your computer in safe mode
    If the problem persists, I suggest you follow step 2 and check.
    Step 2: Clean Boot Mode
    I suggest to maintain the computer in clean boot mode and check if the problem still persists. A clean boot to check if startup item or services to third-party application is causing this issue.
    You can read the following article to configure the computer to boot:
    Note: After the troubleshooting steps, please refer to clean the start link to configure the computer to normal startup mode.
    Method 2:
    Error: Failed to setup of the Windows updates. Restoration of the changes. Do not turn off your computer when you try to install Windows updates
    Hope this information helps.
  • Cannot install windows vista service pack 1 and 2 error: 8007006E

    Original title: Windows Service Pack 1 and 2 will be not updated

    I tried a few times to download the Service packs 1 and 2 so that I can reinstall my Windows live messenger. I didn't have time to let it run full the last time, but this time, her gives me: "error (s) found: Code 8007006E - Windows has encountered an unknown error.

    Usually I have no problem with my updates, they fit very well. This time, of course when I need it, he decides to not work (Murphey's law).
    How to fix this or get to download correctly, so I can reuse my Messenger? I uninstalled my Messenger when it stopped working (would not allow me to connect to all) for about a month or two.
    Thank you!!!


    1. can you install other windows updates?

    I suggest you to follow the steps below and check if it helps.

    Method 1: Try to reset the Windows update components and check to see if the same problem happens: http://support.microsoft.com/kb/971058

    Method 2:

     Try to put your computer in a clean boot state, and then try to install Windows vista service pack 1 and 2 manually.

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:

    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

    Method 3: Try to install Windows vista service pack 1 and 2 from the link below.

    Service pack 1: http://windows.microsoft.com/en-US/windows-vista/Learn-how-to-install-Windows-Vista-Service-Pack-1-SP1

    Service pack 2: http://windows.microsoft.com/en-US/windows-vista/Learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

    You can also consult the following link for more information:

    Troubleshoot problems with installing updates.


    Hope this information is useful.

  • Impossible to solve the problem of Windows Vista Service Pack 2 update! (error code 80073712)

    original title: could not resolve the problem of Windows Vista Service Pack 2 update!

    Hey there,

    I got Windows Vista Home Premium Service Pack 1 in my laptop when I bought it. Recently there was no updates of security (e.g., KB2481109) to install it into my system with a error: 80073712 and I had received a notification from windows to install Windows Vista Service Pack 2update. I tried to install it from windows update, but I got the error: 8024200d. I read the solution on this site and followed by download the stand-alone file and install "System Update Readiness Tool" (KB947821). ". After that I downloaded the standalone version "Windows Vista Service Pack 2" (KB948465) and tried to install it, but I got the error: 800f081f. "» I did Scan SFC which there is "no question of integrity" in the system, uninstalled "Avira Antivirus software" and again tried to install Service Pack 2 , but again, I've got the error: 80073712 After all this I couldn't solve the problem. Please provide some tips if anyone has solved the same or has a solution!

    Thank you very much


    Hi Electrocuteud,

    You have access to a Windows Vista installation disc? If so, follow the steps in this document to perform an InPlace upgrade. This will reinstall Vista without making any changes to the files and programs on the computer. Even if your data and programs must be safe, it is always advisable to make sure that you have a recent backup before major changes on the computer.

  • trying to install vista service pack and get the error code 8007312... need help

    I am trying to install a vista service pack and continue to receive error code 8007312... need help please


    1 did you change on your computer?

    I suggest you to follow the links and check out them.

    Error code 0 x 80073712 when you use Windows Update or Microsoft Update to install updates


    How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues


  • code 800f0816 __can can't install windows vista service pack 1

    code 800f0816 I tried seceral times to install sp1 of windows and it just
    block my laptop, the only way to recover my computer is to disconect power
    Remove the battery and repeat the start-up routine. What can I do to receive the service pack 1 installed. I'm not very good with a computer.
    can someone help?
    Thank you


    How to reset the Windows Update components?


    Also, try to put the KB numbers in the search at the above link > then download them manually.

    If the above does not solve it:

    Windows Update Forum:

    It comes with Vista, upgrade install and activate Forum.

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:


    When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon

    Mick Murphy - Microsoft partner

  • Re-install Windows Vista Service Pack 1

    Hello, I have recently reinstalled my Windows Vista Home Premium.  Now I am trying to re - install Windows Vista Service Pack 1.

    I had to download it because I couldn't get by a Windows Update.  When I tried to install the Service Pack, I received the following error message: Error Code: 0x8000FFFF.

    I want to upgrade to Windows 7, and then to 10 Windows but I don't think I'll be able to update without Windows Vista Service Pack 1 and 2.

    Can anyone give me any help will be greatly appreciated.

    Thank you.


    I have been unable to install SP1 via windows updates but has been able to do it using the suggestions here:

    They include two tools running of Microsoft and then by installing SP1 downloaded in a boot environment. After finishing SP2, windows update has provided a new Windows Update Agent, which made it impossible to update. This is my 4th new installation disc from Dell, that started because of this same update to Windows Update Agent. I'm about to give up. If you try to install, I would set a restore point before doing so.

  • ERROR_NOT_FOUND (0 X 80070490) when you install Windows Vista Service Pack 2

    ERROR_NOT_FOUND (0 X 80070490)

    I tried and tried again to install Windows Vista Service Pack 2 x 64-bit system, but this error message keeps popping up. I tried to search for possible solutions, but they all tell me I have to use my Vista DVD. But there is a problem, I don't have it. I mean, that is, the gateway factory pre-installed Vista on my laptop, so I don't have the DVD. Is there anyone who can help me? THNX.

    Hi Jason,

    You can try the following solutions.

    Step 1: Download and install the system update readiness tool to run a single analysis for inconsistencies that may prevent successful installations of Windows Update.

    Description of the preparation tool system update for Windows Vista for Windows Server 2008, for Windows 7 and for Windows Server 2008 R2

    Step 2: Try to install Windows Vista Service Pack 2 now and see if it helps.

    Learn how to install Windows Vista Service Pack 2 (SP2)

    See also:

    Windows Update error 80070490

  • I get error 80070490 Windows updates when you try to install Windows Vista service pack 2.

    error 8007090

    I keep getting the error 80070490 update of the window when you try to install windows vista service pack 2. help Windows and support suggested that I insert the windows dvd the disk drive but I don't have a disk with my computer. I chose automatic convenience store on the microsoft support site. but I still have the same problem


    Are you sure this is the error Code?

    And not this one?

    It is the opinion of Microsoft about the error code 80070490.

    'You receive a "0 x 80070490" error code when you use Microsoft Update or Windows Update Web sites to install updates'


    Method 1: run (Checksur.exe) system update readiness tool

    1. Download and run the system update readiness tool. This tool runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations.

      For more information on how to download and run the Checksur.exe tool, click on the number below to view the article in the Microsoft Knowledge Base: 947821


      Description of the preparation tool system update for Windows Vista for Windows Server 2008, for Windows 7 and for Windows Server 2008 R2

    2. Try to install updates again.

    Method 2: perform a Windows repair installation

    If method 1 does not resolve this problem, you can perform a repair installation of Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2. Run a repair installation will restore the current installation of Windows to the version of the installation DVD. It also requires the installation of all the updates that are not included on the installation DVD.

    If you do not have a DVD of Microsoft Vista, you will need to borrow a DVD of Vista Microsoft from a friend or work acquantance to do a repair upgrade Installation.

    "This has occurred as soon as I updated from Windows XP"

    You have the upgrade DVD?

    Here is a tutorial on how to do it:

    "How to perform a repair for Vista Installation"


    See you soon.

  • Cannot install Windows vista service pack 2

    OT: used to install service pack 2 for vista

    Hi Sime JX,

    1. What is the accurate and complete error message you get?
    2. you try to download and install Windows vista Service pack 2 or install through Windows updates?

    Method 1
    I suggest you perform the clean boot and then install Windows 7 service pack 2.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    Note: Follow step 7 clean boot KB929135 article to reset the computer in normal mode.

    Method 2
    I suggest to turn off all antivirus and firewall on the computer and then try the steps from the following link:

    Disable the antivirus
    Note: Microsoft does not recommend that you disable the antivirus protection in most conditions. Disable the antivirus protection that temporarily to restore a computer.

    How to get the latest version of the Windows Update Agent to help manage updates on a computer

    Method 3
    I suggest you make the SFC scan.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  • Try to install Windows Vista Service pack, but I cannot get past that the terms of the license pop-up ads.

    Install service pack for my Vista program,

    ... can not get past the license terms box pop... Help!


    I suggest you to follow the steps in this link and check if it helps:


    Also check out this link:


    It will be useful.

  • I installed windows vista service pack 1 and now problems

    I installed windows vista service pack 1, and now it will not connect to the printer and I have no sound! I've updated the drivers of the two, and they work both according to their status of device but no sounds or printer connection. Help, please.

    Once solve you the problems with SP1, you can then start of SP2.

    How to resolve problems that you experience after you install a Service Pack for Windows Vista

    A device driver is not installed or a hardware device does not work correctly after you install a Service Pack for Windows Vista

    Important: things to know before you download Windows Vista SP1

    Learn how to install Windows Vista Service Pack 1 (SP1)

    and - how to uninstall Windows Vista service packs as a troubleshooting step

    Learn how to install Windows Vista Service Pack 2 (SP2)

    Information about Service Pack 2 for Windows Vista and Windows Server 2008

    Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2-five language standalone (KB948465)

    How to get the latest Vista Service Pack

  • Install Windows Vista Service Pack 2

    Tyring to install Windows Vista Service Pack 2, but get the error. Error code: 80200010

    Information on the error correction 0 x 80200010: http://support.microsoft.com/kb/958047

    You can try the Fix it first http://support.microsoft.com/kb/971058 here.

    General of the troubleshooting information for Service Packs is here: http://support.microsoft.com/kb/947366

  • my laptop is messed up after installing Windows Vista Service Pack 2

    My internet does not work and a message came up saying "internet explore has stopped working, there is a problem, windows will let you know if there is a solution" a box then came advising me to install Windows Vista Service Pack 2 and I did and now my laptop is messed up. After that I connected, a black screen appears then I found a solution in another forum and able to-> explorer.exe task manager and a something regedit and once my computer has restarted after it is a message saying "Windows has encountered a critical problem and will restart automatically in a minute." and internet does more either.

    Hi, somehow I managed to fix my laptop using other answers I found on the forums and they were based on what you sent me here. I now have another problem with my laptop on internet access and an error message appears on my firewall is OK, but my University has a firewall up, so I think I need to go see them on this subject. Thanks for your help, thank you very much

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