I can't join Creative Cloud I get a white screen. Why?
I'm trying to join creative cloud and all I get is a white screen.
Hi smoovemov21,
Welcome to the Adobe Forum,
Rename the opm.db file.
- Close the application of Creative Cloud runs.
- Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/folder/Library/Application Support / Adobe / OOBE
(To see the hidden AppData folder, files, folders, file name extensions see view |) Windows XP, Vista, Windows 7.
To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion.)
- Rename the file opm.db in opm_old.db
- Launch of creative cloud
It should work.
Kind regards
Baudier
Tags: Adobe
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