I can't join Creative Cloud I get a white screen. Why?

I'm trying to join creative cloud and all I get is a white screen.

Hi smoovemov21,

Welcome to the Adobe Forum,

Rename the opm.db file.

  1. Close the application of Creative Cloud runs.
  2. Navigate to the OOBE folder.
    Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
    Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

(To see the hidden AppData folder, files, folders, file name extensions see view |) Windows XP, Vista, Windows 7.

To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion.)

  1. Rename the file opm.db in opm_old.db
  2. Launch of creative cloud

It should work.

Kind regards

Baudier

Tags: Adobe

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