I can't open my application. My internet connection is OK. So what's the problem?

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  Hi Vigo,

  Could you please share what's working color space in Photoshop?

  Try to change it to sRGB and check again.

  You might also want to calibrate your color monitor profile and check.

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  I just bought a business plan for all applications, and I installed on my computer. The problem is that I can not open any application, all the applications to give me the same error:

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  Details of problem:

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: AfterFX CC.exe

  Application version: 13.7.1.6

  Application timestamp: 56da9321

  Fault Module name: MSVCR120.dll

  Fault Module Version: 12.0.21005.1

  Timestamp of Module error: 524f83ff

  Exception code: c000001d

  Exception offset: 000000000008ca 90

  The system version: 6.1.7600.2.0.0.256.1

  Locale ID: 1033

  Additional information 1: f911

  More information 2: f9117f2c8a52791eb11044aaa5172d0e

  3 more information: f2ee

  Additional information 4: f2ee1055445f54ef2caa6c329db054f5

  Read our privacy statement online:

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  C:\Windows\system32\en-US\erofflps.txt

  I searched the web and I tried a number of solutions, none of them worked. What should I do next?  Here are my computer specs

  Windows 7, 64-bit

  Display: AMD Radeom (TM) R7 370 series

  CPU: Intel (r) Core i5-4460 CPU @3. 20 GHz, 3198 Mhz

  Motherboard: Asus All Series

  Memory: 16 GB

  DirectX version: DirectX 11

  I want to emphasize that I have all the drivers updated, do not report to X update because I have already done.

  I don't want to be disappointed about my purchase, I really want to feel the power of the CC apps. What's not here?

  Thank you

  Hello Razv,

  I recommend you do a clean install of all the Adobe Creative Cloud applications, to do that please follow the steps below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall on your machine.
  • Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

  These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  2) Remove suite of files: ( If you do not see any folder skip this step )

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\creative cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  C:\Program DATA \Adobe\ Rename SL-STORE like SL-STORE_OLD file

  3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

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  Thank you very much for your answer!

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  Thank you

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

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  The pdf of the Pages is limited to Mac users?

  You export a Pages document in PDF format, or you choose File menu: print... and choose the PDF button and then save as PDF... Fix?

  And now, others say that they cannot open this PDF on Mac? On PC? On Linux? Using this PDF reader?