I can't run creative cloud (circle she runs)
Stuck on a spinning wheel
Well, I'll copy and paste it here:
1) click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
(2) trash Adobe Creative cloud from Applications Eh well.
3)
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater and OOBE.
4)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
5)
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
6)
(1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.
(2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).
(3) then click on the Advanced button, then click proxies.
(4) slot 'Select a Proxy Server to configure' uncheck all the boxes proxy, then uncheck "use FTP the passive Mode (PASV).
(5) then click on the Apply Now button.
7) click on the link below and download the creative Cloud configuration file and use the same to install the creative Cloud Desktop application.
https://creative.Adobe.com/products/creative-cloud
Tags: Adobe
Similar Questions
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Can I install creative cloud on macpro running 10.6.8?
Can I install creative cloud on macpro running 10.6.8?
Hi netanel perez.
Please see the following page on the requirements for Creative Cloud individual request and Creative Cloud Desktop etc.
http://www.Adobe.com/in/products/creativecloud/tech-specs.html
I hope this helps.
Please let me know if you have any further questions.
Kind regards
Sumit Singh
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Why I can't install creative cloud?
Hello
I can't install creative cloud.
After I downloaded the file, I double click on it to start the installation, but nothing happens.
How can I solve this problem?
Windows 8 is running on my pc.
Hello Alessandro % 20% 20Leo.
Please run the CC cleaning tool and check if there is everything about Adobe Creative Cloud or Adobe Application manager, if you see it then please remove:
The Adobe Creative Cloud Cleaner tool allows to solve installation problems
You can also disable your software firewall and security/antivirus temporarily, and then download a fresh installation for Office Adobe Creative cloud from the link below to install it:
Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud
Let us know if this helps, waiting for your response.
-
Can I buy creative cloud account twice? in the same account
Hello world!
I already bought photography Plan and Plan of single App, I can use it on two computers, no problem with that, but now I have to use on anther computer too, so if I buy once more under the same account! will it work? can I use 4 computers? or do I have to create another account on two computers? pls explain.
Thanks in advance.
Hi Brice,.
You can install the creative cloud on two machines, which is purchased on an Adobe Id, however you can not run the product on two machines simultaneously. You can go for creative teams of cloud and buy 4 seats for the creative cloud running concurrently on 4 machines. Please visit legal terms of use | Adobe for more information. In addition, in case you just want to use creative cloud on two machines you can buy two individual CC licenses for two users on different e-mail ID.
Kind regards
Shelly
-
I can't install creative cloud! Help
I can't install creative cloud car it says that adobe illustrator is open. In fact I had the trial version, but the software is closed. And it is impossible to download anything. On the other hand I well paid subscription. Also impossible to contact adobe by phone service!
Know you what to do?
Thanks in advance
Hi krystelg68800870,
Please refer to the procedure below:
If you are using MAC:
1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
2 - CUT any installed security software with firewall system.
3-go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)
These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.
4 - raise the cloud creative app and connect
If you use the WINDOW:
1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
2 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.
These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.
3 - raise the cloud creative app and connect
Let us know if that helps.
-
Moved to a new mac, now I can't use creative cloud.
Transferred all the data and applications to a new mac, may not use the software even if I logged on the old machine. Can't reinstall Creative Cloud Desktop app, any more than I can uninstall applications. Stuck.
Migration of Mac with Time Machine WILL NOT WORK with the Adobe program activations due to hidden registration files
Sign out of your account... Uninstall... to run vacuuming...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and prior to the relocation is necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
-
I can't open creative cloud from my desktop?
I can't open creative cloud from my desktop?
uninstall the desktop application using the uninstall program.
Run the vacuum cleaner by the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Reinstall the desktop app, apps download Adobe Creative Cloud | CC free trial Adobe
-
in the course, I have install creative cloud, download until half of the window just disappears, no any error report, and nothing happens... I can't download creative cloud.
Please follow the steps below and check
1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a folder Adobe Creative Cloud and Adobe Application Manager under utility window and trash both folders.
(2) trash Adobe Creative cloud from Applications Eh well.
3)
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."
4) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.
-
I have can´t install creative cloud. I received the message: "you need a creative Cl to solve this problem, but it is absent or is injured. Please download and install a new one. But this doesn´t works.
Uninstall anything cc which can be installed.
run the cleaner, the use of the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
then reinstall apps download Adobe Creative Cloud | CC free trial Adobe
-
Can I use creative cloud on MAC at work &; at home Win8
I work on a MAC at work, but I'm working on Win8 home. Can I install creative cloud at the same time on the same account? I run it successfully on the MAC, but I get a server error when I try to download on the PC at home.
Thank you
B
Yes. You get both active at the same time computers. He cares not if it's Mac or Windows. I'm the opposite. I use Windows at work and a Mac at home. Work on both.
-
How can I disable creative cloud
How can I disable creative cloud from my old computer that I sell
Hello Kittie.
It doesnot require a deactivation of what will happen whenever you install a new computer it gets activate and according to the instructions from adobe you can install it on two computers but whene ever install you it on the third computer it turns off automatically as soon as the first.
Or you can run your creative cloud App and to very high right, you will see icons settings here, you can click on Preferences and under the general tab go to account and sign out there.
Settings-> preferences-> general tab-> account-> disconnect
-
Hey - I hope you can help. I'm under CC on a PC and I buy an iPad pro. Can I perfectly send/receive the vectors/graph between the two devices - in other words is going to talk about Apple and Microsoft to another. So if I'm with a client and then come home can I download/send what I did on my ipad and continue to work on my PC?
Sorry to sound stupid, but I can't seem to find real answers anywhere.
Thank you!
Hi Vicki,
You can use Adobe Creative Cloud on your desktop (PC Win) and also on your device (iPad pro).
Just be sure that PC supports the desktop versions of the apps (desktop applications Adobe Creative Cloud|) Adobe Creative Cloud ) and the iPad device will support mobile applications (Mobile Apps ).
You can synchronize the work on one of the applications to the course in the library of creative cloud in order to adapt them to another application.
Hope that helps!
Kind regards
Sheena
-
I can't uninstall creative cloud
I can't uninstall creative cloud. Query indicates that there are creative cloud applications that depend on so he refuses to uninstall.
As much as I know there no application installed creative cloud as the creative cloud interface shows all installed. There is an update available for Acrobat DC, but I never remember install and there is no way to uninstall it because the interface for creating cloud says it's installable!
If I can not uninstall Acrobat DC I can't uninstall Adobe Creative Cloud.
Please help me solve this problem!
Hi Kal,
Have you tried the steps to uninstall from the following documents?
Please check:
Uninstall or remove Cloud Creative applications
Use the cleaning of creative cloud tool to resolve installation problems
If the issue is still unresolved, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products
Concerning
Stéphane
-
I can't install Creative Cloud
I can't install Creative Cloud
I recently bought a Macbook pro that I have OS X ELCAPITAN. The first time I try to download creative cloud but when I try to install the right loading bar stop installation in the middle. do not warn me of any errors, just not advance.
I could never installed Creative cloud, so I did nothing to remove or uninstall
Sorry for my English, I'm not very good, hope someone can help me. THX.
clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer (do not skip this)
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
Use the desktop application to install your programs and the cc events
-
I can't install creative cloud on my mac!
I got creative cloud installed on my mac, but I did have a lot of space so I deleted creative cloud, creating a photoshop, but now that I have enough space im trying to reinstall the creative cloud, I downloaded the dmg it gives you, the problem its that when I click on setup it do nothing, the cc icon do not appear anywhere and the isn´t same app installed I don't know what to do, someone help me please.
See the link below:
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