I can't seem to buy pro plan programs (photoshop, indesign, illustrator)

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• Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the pro

  Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the programs on my MacBook to work also on this computer. I copied the folder with the programs 'Programs' and the folder of the "Library / Application Support / Adobe" on my USB key and pulled on the MacBook in the program folder and the folder of Adobe. Then I restarted the computer. When I wanted to start a program, I got with Photoshop, Illustrator, and Flash, the error 6 error message. For Indesign: "Adobe ID missing required files please reinstall missing file / Library / Application Support / Adobe / support /... / ROMAN." TXT ".» But on my old computer I could not find a record of support for the Type in the path to the Library / Application Support / Adobe. And I don't know what I have to do because of error 6. Can someone help me please? Thank you very much.

  Avoid copying files from one computer to the other. It won't work. You run out of hidden files scattered around the hard drive and interrupt the licensing mechanism.

  Uninstall, run the cleanup tool.

  Adobe - Adobe CS5 clean tool

  Reinstall from scratch and enter your serial number.

  Download download install and Installation Help | Download and Installation Help

  They will install under 30 days of testing. Enter your valid serial number to unlock the tests.

• Hi, the Microsoft app (photoshop, indesign, illustrator) are missing my Mac, while everything is up to date on the creative cloud? How can I recover the app on my Mac hard?

  Hi, the Microsoft app (photoshop, indesign, illustrator) are missing my Mac, while everything is up to date on the creative cloud? How can I recover the app on my Mac hard?

  Hi Ludovic,.

  You can follow the article: CC help | Download, install, update or uninstall applications which will help you install your creative Cloud applications.

  Let is know if that's what you are looking for or looking for any other version of Adobe applications.

  Thank you

  Yann Arora

• I buyed creative cloud plan but I cannot allow my photoshop I'll buy another plan of photoshop or what other im going to do?

  Please help I do not understand the plan of creative cloud

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• I use Adobe Photoshop CC 2015 and it takes a long time to open... too long!  How can I allocate more memory to the program photoshop - I have a lot on the computer, but photoshop is a great program and needs more juice - need help!

  More memory to an application.

  Hello...

  Try not to have too many applications running at the same time, you use Photoshop. Freeing system resources.

  Adobe recommends up to 8 GB of RAM here > https://helpx.adobe.com/photoshop/system-requirements.html

  You can see how much memory is installed on your Mac by clicking on your Apple  menu then click on about this Mac, then make sure that the "View" tab is selected.

  The amount of RAM is installed on your Mac is noted here.

• I can't buy a plan of the student, but my account was debited my VAC.

  I can't seem to buy the monthly student package and said that there is an error with my payment. Yet I was nzd $1.14 released twice (as I got tired of paying twice) why cant I get the plan, but it takes money even when my acc?

  Hello

  I checked your account and I see that your ID Adobe has a student for Adobe Creative Cloud plan activated within him.

  Please follow Basics FAQ: what is creative Cloud and how does it work?

  Hope that helps!

  Kind regards

  Sheena

• I bought a stock image and I can't seem to upload the image under a license without the watermark? Please help

  I bought a stock image and I can't seem to upload the image under a license without the watermark? Please help. When I download the image is the watermark, excuses that I'm a novice, the Image is listed as a license in my library

  Connect to Adobe Stock and you will see at the top right must look like this...

  

  Click on the "Images" button This will take you to the history of the license.

  

  Click on the thumbnail of the image to go to the image details page. You will see a download link. You must use the download link or add it to your an application project management libraries like Photoshop, InDesign, Illustrator, etc, to use the image without watermark.

  

  I hope this helps. :-)

• Photoshop and Illustrator Plan

  Is there a plan with Photoshop and Illustrator? I don't need no other tools and think it's a little redundant to pay $50 per month for 2 applications. Any suggestion would be appreciated.

  The specialized photography plan costs $10 and then add Illustrator for another $20 (rounded amounts)

• I am a student, I want to buy the plan of all the apps, but I already bought Acrobat Pro DC subscription (one year), it seems that I can't go to a student, could you help me with this? Thank you.

  I am a student, I want to buy the plan of all the apps, but I already bought Acrobat Pro DC subscription (one year), it seems that I can't go to a student, could you help me with this? Thank you.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Having support cancel your current subscription and then down below

  Adobe in education... Start here https://creative.adobe.com/join/edu

  Educational https://creative.adobe.com/plans?plan=edu

  FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

  When you purchase a subscription to education, the terms you "click to accept" should be clear about the first/last years

  -Intro price http://forums.adobe.com/thread/1448933?tstart=0 one can help

  http://www.Adobe.com/products/creativecloud/students.edu.html

  http://www.Adobe.com/education/students/student-eligibility-Guide.edu.html

  Redemption Code https://creative.adobe.com/educard

  Proof of ID http://www.adobe.com/store/au_edu/academic_id.html

• I just bought the scansnap ix500 that comes with Adobe Acrobat DC.  I'm short on a Mac.  I wanted to download the Acrobat software and then switch to Pro.  But I can't seem to download Acrboat on my Mac.  Ideas?   I would like to just pay for upgrade, r

  How can I go about downloading the Acrobat to Adobe DC on my Mac.  I have a redemption through my Fujitsu ScanSnap ix500 code buy.  Then, I want to upgrade to Adobe Pro.

  Hi Dana,

  For a Mac computer, you can get the software Acrobat Pro DC only, the standard version is only for Windows, you can check the difference between the two here: Plans and prices: compare the versions. Adobe Acrobat DC

  You can only buy Office DC Acrobat (perpetual / standalone license) here: Plans and prices | Adobe Acrobat DC

  Click on the drop down under desk DC Acrobat only, then select the MAC version.

  

  Kind regards

  Sandrine Bani

• installed Win 7 RC, bought an upgrade to Windows 7 Pro, installed, has a large. Now, because of the accident I reinstalled Win 7 pro and can't seem to activate since it is an "upgrade".

  I installed Win 7 RC.  When I bought Windows 7 upgrade and insalled it. At a large.  Now, because of the accident, I reinstalled Win 7 pro and can't seem to activate since it is a version of 'upgrade '.  I don't have the key for Win 7 RC.

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

  -----------------------

  Please note that Windows 7 Release Candidate is a preliminary version of Windows and should not have has been used as a release candidate.

  However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.

  15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.

  So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.

• Hi I bought Acrobat Pro a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Can download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  probably not.

  you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.

  You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.

• I buy the plan of creative photography of cloud, but I can't update Lr

  I buy the plan of creative photography of cloud

  I have should have Lr CC, right?

  But it's install Lr 5.7.1

  • Why I can't update to 6.4?

  • How can I get the current version?

  
  

  
  

  

  Maybe you have a 32-bit operating system?

  If you have 64-bit, what happens when you click on find additional Apps?

• Can someone help me please? I bought Photoshop elements 13 and were not able to install it on my computer.  I made attempts at veveral to install it and I lose connection every time.  Since I was on a package of data plan with at &amp; t, I buy e data

  Can someone help me please? I bought Photoshop elements 13 and were not able to install it on my computer.  I made attempts at veveral to install it and I lose connection every time.  Since I was on a package of data plan with at & t, I have buy the data each month.  I consume ALL my data.  To be a better way. Can someone help me please? I bought Photoshop elements 13 and were not able to install it on my computer.  I made attempts at veveral to install it and I lose connection every time.  Since I was on a package of data plan with at & t, I have buy the data each month.  I consume ALL my data.  To be a better way.

  I am well aware I could you bought the disc version. I bought the software Officemax in Vicksburg, MS I thought that the disc was included in the box.

• can't buy a plan (lightroom a year)

  I am buying a plan of lightroom to one year. After I get all the details, I click on confirm and a pop up according to the processing order. It disappears and I'm back to the purchase page. nothing happens, no error message or anything, no plans have been added to my account.

  I've tried twice now. I really hope that I will not be charged twice.

  can anyone help?

  I thought about it. I disable my blocker advertising and payment have crossed. I disabled Ublock and Ghostery.

  I hope that this post will help someone in the future.