I buyed creative cloud plan but I cannot allow my photoshop I'll buy another plan of photoshop or what other im going to do?
Please help I do not understand the plan of creative cloud
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Tags: Adobe
Similar Questions
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Could you please try to download & install by direct download links:
Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools
2015 all updates of Adobe CC: Direct for Windows download links | ProDesignTools
Please follow them: very important
Concerning
Stéphane
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Hi, I already have a plan photograph on creative cloud. But I need a first. How can I change to a more complete?
Hi Gabrielle,.
You can absolutely put the comprehensive plan as it will provide you with the applications of photography and the first pro and many other applications.
First of all, you will have to renounce this project of photography under the help below document:
Cancel your membership creative cloud
Once, it is cancelled, then you can register for the different regime according to the link below:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Otherwise, you can buy the plan of the only app for first with the plan of photography.
Kind regards
Sheena
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I've updated my information of payment more than four times, but my annual creative cloud plan doesn't seem to work? It is said that it will update within 24 hours after I update, but it seems to never work.
Hi Nick, your prepaid subscription expired more than a month, then I recommend you to buy a new creative.adobe.com/plans plan
For questions about billing, it is best to contact the Adobe Support first to ensure that we can sort on the side account prior to troubleshooting, etc. Let me know if you have any questions!
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Hello! I have to cancel my membership for the creative cloud plan but I find no different contact of live chat. I need TO cancel before March 22. Please help me!
This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription
-Start here https://forums.adobe.com/thread/1703848
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-as well as two links that can provide more details, if the links above don't help
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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Creative Cloud abandoned but cannot use my CS6
I gave up my creative cloud membership but now I can't use my CS6 I had installed on my computer for a long time now by CD. It says I need to renew my membership cloud creative to use my CS6, but I should be able to use my CS6 without it see, that I used it until I installed same creative cloud. Can anyone help on how I can just go back to using my CS6 without renewing my creative cloud? Thank you in advance!
Cloud of reading takes up https://forums.adobe.com/thread/1584746 for some ideas
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I really don't understand what is the problem. I restarted my computer, tried logging on and outside. I also tried to buy the creative cloud again, but he urged that I already have a subscription. So now I'm stuck and cannot open/use Muse?
I guess you two have two different issues.
@kylianw, you have a muse subscription indicated in your account?
@jrd, you have a subscription to lr/ps are unable to use lr and ps, correct?
so, if your two accounts show the subscriptions that are not reflected in your desktop cc application after the release, then using the same adobe id used to confirm your account, you
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Problems with Adobe Creative Cloud plan purchases
Hello, I am trying to buy creative cloud adobe but unfortunately it is not available in my country. I travel a lot and creative cloud concept is very useful for independent individual creators - but right now, it is only available with the "authorized dealers" and it is 30% more expensive then the plans online. Can you please advise how do?
Thanks in advance.
Please refer to: FAQ: is Creative cloud available in my country?
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Hello
I'm really sorry if this has been covered already, but I thought it was a little uncertain.
About the student creative cloud Member, can I pay on a monthly basis to? So if I need the tools just for a month, can I buy a single month of use as a student?
Thank you very much
Rates related to the student membership requires an annual commitment. A plan to cancel at any time with student price is not available.
If you only want to pay for only one month to go to Creative Cloud Plans page at https://creative.adobe.com/plans and on the Plans for individuals tab for the switch of plan full requires an annual commitment to cancel at any time.
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How is it possible that Creative Cloud Plans may be purchased from Croatia (what EU countries). This is a problem that will be solved in the near future or not and if MY FRIEND who LIVES in LONDON or MINNEAPOLIS makes a purchase with his credit card, on his email, but for me, I'll be able to use it in Croatia...
I'm sorry that creative cloud for individuals is not available to you in your country. If you do not want to use creative cloud for teams, have you considered CS6?
Creative Suite 6 products are available for purchase. Please see: Purchase CS6 Software
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I bought the creative cloud for students and cannot access the document cloud.
Hello. I bought the creative cloud for students and cannot access the document cloud. I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something. My payments were made. The only reason why I
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Creative cloud of 42% problem: cannot install Photoshop &; Lightroom
2 days ago, I bought creative cloud for students and tried to install photoshop, illustrator, indesign, and lightroom on my MacBook Air (13 inch, mid 2013) running OSX El Capitan (ver. 10.11.5). However, I continue to experience the problem of 42%. I click 'install' and 42%, it stops and it is the case:
When I click on more information, it redirects me to a blank Web page.
Yesterday, I downloaded creative cloud vacuum cleaner and cleaned all the adobe files. Then, I was able to successfully install illustrator. It works perfectly fine. Then I tried to install lightroom and photoshop... I came across the problem of 42% again.
I have read the usual discussions and attempted to resolve the issues.
I followed this: error download, installation or update of Adobe Creative Cloud applications
1. I checked for app updates-problem persisted
2. I don't think that it is a network problem since I downloaded illustrator on the same network
3 firewall-Turned off my firewall, and the problem persisted
4 upload the logs:
- DLM.log for download errors - I tried ERROR and always found this: NetDBError error has occurred - 8
- Creative cloud PDapp journal--sought the ERROR, and that's what I found: OBElib returned the error: 1
- I also tried to analyze the product setup log main creative cloud ( /Library/Logs/Adobe/Installers)... But when I couldn't find "installers". What is a part of the problem?
Help, please! I don't know what I can do.
Try to install Lighroom from direct download link which should put to day then CC Office so successful. I you are able to install LR6.0/CC 2015.0 this download link after the update of 2015.6 LR6.6/CC.
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Publish online gives this failure: to publish documents online you must be logged in creative cloud! But I'm already logged on creative cloud, so it makes no sense...
Even if InDesign can show you to be connected, you must also be logged in the desktop application cloud creative (menu bar on a Mac, in Windows taskbar). Go to the "gear" icon > Preferences > General > Sign Out, and then sign in with your Adobe ID
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I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?
Hey Tyler,
The cancellation of your subscription to creative cloud-
Please contact the customer service
* Be sure that you are logged on the page with your Adobe ID.
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Hello, I would like to cancel the membership: the photographers creative cloud Plan (annual plan). Please help Caroline
https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
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