I can't start my subscription to PS CS5.1?

I use Mac Lion, first time using the subscription.

"We had failed to start your subscription to Adobe Photoshop CS5.1 Extended Subscription Edition"

I understand that these are the steps for windows...

The following procedure should allow you to solve your problems:

  1. Locate the hosts file.
  2. Click Start, run, type "% systemroot % \system32\drivers\etc", and then click OK.
  3. Right click on the file and select open. Select the application Notepad open the hosts file.
  4. Save a backup of the file. Choose file > save as name the file hosts.backup, and then click OK.
  5. Find 127.0.0.1 activate.adobe.com and delete this entry.
  6. Save the file and close it.

Help please.

Here are the steps for Mac OS:

  1. Open a Finder window. Choose go > go to folder.
  2. Type "/ etc" (make sure that you are signed in as an administrator).
  3. Select the hosts file and open it.
  4. Find all entries that refer to activate.adobe.com and remove them. For example, 127.0.0.1 activate.adobe.com and delete this entry.
  5. Save the file and close it.

You can find more details at sign in or activation errors. CS6, CS5.5, Perpetual CS6 subscriptions - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

Have you ever been able to use this subscription or is - what your first purchase?

Tags: Adobe

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