I can't uninstall or install a new version of microsoft silverlight to see BT Sport

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• message repeated on Hotmail "" but you must first install the latest version of Microsoft Silverlight ".

  Original title: problems with the installation of silverlight

  Here's what I'm getting it quickly "but first of all, you need to install the latest version of Microsoft Silverlight". so I install this & go to see the slideshow of pictures to hotmail & I get the same prompt? then I uninstall/reinstall nothing works, HELP! I tried to understand this for 2 days now! It was working fine & then one day decided not to work, you know he has decided to not work after I upgraded to IE9... all help would be greatly appreciated: o)

  Hello

  1. what operating system is installed on the computer?

  2. it happens that on the Hotmail Web site?

   

  Method 1: Try to play any other Silverlight video on another site and see if it happens here as well.

   

  Method 2: Select the Silverlight module and see if that helps.

  See the following steps:

  a. start Internet Explorer and click the Tools icon and then click on Internet Options

  b. click programs , and then click the Manage Add-ons button

  c. from the Show drop-down list selection, select run without permissions

  d. ensure that Microsoft Silverlight module is enabled.

  e. If disabled, right click and enable it.

  f. click on close to close the window.

• Adobe Creative cloud won't let me uninstall or install a new version

  Creative cloud refuses to uninstall when I go to "uninstall programs" under the pretext that there is "still applications on this computer that require cloud creative adobe" when there are most certainly not because I don't install the program (Adobe Photoshop CS6) and I had it before CC (and last time I uninstalled CC I got this program and the CC has not used the demanding programs she excuse) I want to just uninstall and reinstall as I have it tries to use the aftermath of the trial but he States after effects is installed and will not let me install, also since then try to uninstall CC it will no longer let me use it whatsoever indicating that it is missing files :/ Please help as I need access to this emergency.

  Hi Mocha

  Please rename the ffc to ffc_old of the below mentioned the situation and try to uninstall creative cloud

  -Win: %ProgramData%\Adobe\OOBE\ffc

  -Mac: / Users/Shared/Adobe/OOBE/ffc

  Then try to install the creative cloud.

  See if that helps.

  Thank you

  Varun

• I can't open the software HAVE so I uninstalled to installed a new one because he tried the version. But the creative cloud show I've installed. What can I installed a new?

  I can't open the software HAVE so I uninstalled to installed a new one because he tried the version. But the creative cloud show I've installed. What can I installed a new?

  Please use the cleanup tool in the link Use the Adobe Creative Cloud cleaning tool to resolve installation issues to clean up instances of the application and install it back once more.

  Hope this will help you.

  Kind regards

  Hervé Khare

• When I update my 2 items to 11 items, can I just install the new version?

  When I update my 2 items to 11 items, can I just install the new version, or do I need to uninstall the old version first?

  Also, I can provide version 2 files in version 11?

  you don't need to uninstall your old version.

  You can migrate your catalog: http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

• I can't install the new version of InDesign. I have InDesign 2014 Version and now I can't even start the TestVersion since InDesign 2015.

  I can't install the new version of InDesign. I have InDesign 2014 Version and now I can't even start the TestVersion since InDesign 2015.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• do I need to uninstall an existing Cs6 to install a new version based on a subscription?

  I still have a version of cs6 of a previous task that runs out this month, but I want to install my own copy now. Do I need to uninstall an existing Cs6 to install a new version based on a subscription?

  It is not necessary to uninstall CS6 before installing the CC versions.

  Kind regards

  Hervé Khare

• Before you install the new version without CS2 activation, during uninstall old Photoshop, should I ke

  Before installing the new version without CS2 activation, during uninstall of the old Photoshop, should I keep or delete preferences and should I use standard uninstall or advanced?

  You are welcome to keep your preferences.  They will be used when you reinstall Photoshop CS2.

• After installing the new version of flash player firefox only charge for most of the sites basic html

  After you install the new version of Adobe Flash Player yesterday, Firefox would not charge most of the sites except in basic html, as I understand is the right term for all the lists in the text, especially on the left side of the screen. They open in Google Chrome and IE. I tried to restore to two days ago, today I uninstalled Firefox and re-installed, I have tried several possible solutions in the support forums, but nothing has worked. I prefer Firefox but it will fall if I can't get this resolved quickly. Note: I only start from the principle that the new flash player was to blame as it happened immediately after. I don't really know yet what he does, it's just one of those things that appears and says he has to be upgraded to the latest version from time to time.

  The Flash player plugin allows certain types of media to be displayed in the web pages. Otherwise, you get an empty rectangle. Usually Flash would not hinder Firefox to load style sheets, images and other elements that add to the raw text of the page.

  You can try the reset function. It duplicates some data key of your active settings in a new file, bypassing some add-ons and custom settings. Your plugins (including Flash) will still be active, but may be disabled manually if you wish.

  More information in this article: Firefox Refresh - reset the settings and Add-ons. Please note that an old parameter file appears on your desktop. You might want to keep this around for awhile in case you need to save something from him

  Does make a difference?

• How to install a newer version of a wlan driver?

  Hello everyone. I am a novice with computers and I need to know how to install a new version of a wlan driver since I received in my circular i should put to update the driver and I followed the instructions in the message and I did download the driver but still missing the installation because so far the old version of the wlan He is still there and I still receivin the message saying that I should change the driver to the latest version. As I don't know enough about it, I'm afraid to uninstall the old version, because I am not shure if I would be able to install a new and I need a driver wireless function. Thanks for any help on this

  Hello

  1. what operating system is installed on the computer?
  2. What is the brand and model of the computer?
  3. have you downloaded the driver from the manufacturer's Web site?

  I suggest you to check and to provide us with the information about the installed operating system.

  http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

  I suggest you make sure that you have downloaded the latest driver on the manufacturer's Web site. After you get the driver file, you can use the steps in the sectiondownload and update a driver yourself and check if that helps you install the driver correctly.

  I hope this helps.

• Cannot install the new version of AVG antivirus error oxcoo70643

  Original title: I'm trying to load a new free version of avg, but I get an error code oxcoo70643 which says that they cannot delete wonderful version
  I'm trying to load a new free version of AVG, but whenever I get this day it is said that the version of filtration can be removed with an error number, advocacy of ideas

  Hello
  Try to manually uninstall the previous version of the AVG software from programs and features list and then install the new version and check if this is useful.

  See the link below for more information on uninstalling a program in Windows XP.

  How to change or remove a program in Windows XP

  http://support.Microsoft.com/kb/307895

  You can also post the question on the link provided below for assistance

  http://forums.Avg.com/ww-en/AVG-forums?sec=theme&Act=show&ID=230

• Problems with installing the new version of hp support assistant-sp54373

  I have a Compaq Presario CQ60-202US running Windows 7 Home Premium 32 bit.  A regular HP support assistant began

  and have downloaded the new version of HP support assistant (sp54373) and after installing the new version and rebooted the software he gave me a ' year error occurred "and the HP support assistant stopped working!

  I then tried to uninstalled HP adj. and got an error during the deletion process, so I couldn't finish the deletion process, so I did a system restore to a good configuration, so the older version of HP Asst. (ver. 6.0.5.4) can be used until I can get this fixed a problem.

  If someone had the same problem and someone has suggestions on how to solve this problem; any help would be appreciated.

  Thank you!

  Hello

  Try Microsoft 'Fixit' on the link below.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K

• Get when the "not enough memory to process the command' install a new version of the Windows Installer.

  Original title: However, when you try to install the new version I get a message "not enough memory to process the order" I have 812 GB of free memory on my drive C. help!

  In response to an error 80070641 during installation of updates, I uninstalled Windows Installer with the intention to download the updated version and install my updates failed.
  However, when you try to install the new version I get a message "not enough memory to process the order" I have 812 GB of free memory on my C drive.
  Help!

  Hi Derek,.

  Please report the problem to Microsoft Community.

  According to the description, it looks like you get the error when installing a new installer as ' not enough memory to process the order'.

  I have a couple of steps that should help you with this problem.

  Method 1:

  Try these steps and check:

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following windows Help article.

  Back up the registry
  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  a. Click Start > run > type regedit and press enter
  b. find the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LanmanServer\Parameters
  c. find IRPStackSize
  (d) If this value is not right click on key settings and click on new > Dword value and type IRPStackSize under the name.
  e. right click on IRPStackSize and click change
  f. Select decimal , enter a value greater than 15(maximum is 50 decimal), then click on OK.
  g. close the registry editor and restart your computer.

  Method 2:

  Try the steps mentioned in this link and check.

  Not enough memory is available to process this command.

  User action:

  Do one of the following, and then retry the command:

  a. reduce the number of running programs.

  b. remove unwanted files from the disk, the pagefile is on and restart the system.

  c. check the disk paging file for an IO error.

  d. install more memory in the computer.

  Visit the site and check:

  http://TechNet.Microsoft.com/en-us/library/cc978735.aspx

  Method 3:

  I suggest you to clear temporary folders and check if it helps, here are the steps:

  a. click Start, type folder in the search box and press enter.

  b. press the CTRL + A, that will select all the content and Remove it.

  Once you disable this, follow these steps:

  a. click Start, type Temp folder in the start search box and press ENTER.

  b. press the CTRL + A, that will select all the content and Remove it.

  I hope this helps. If you have questions more related to Windows, feel free to post here at Microsoft Community.

• When I install the new version of firefox browser dose being not fit on my screen. I cannot see the tabs or the ul bar and not even leave the firefox avecjoint

  When I install the new version of firefox browser dose being not fit on my screen. I cannot see the tabs or the bar ul and can leave not even firefox without using ctrl-alt-del and opening a master and have it at the end of program. Help, please.

  You may have a corrupted file xulstore.json .
  https://support.Mozilla.org/en-us/KB/changes-toolbars-and-window-sizes-are-not-saved

• install the new version of firefox will save my old settings such as bookmarks and custom parameters

  If I install the new version of firefox, it will save my custom settings and bookmarks?

  It seems that you already have the latest version, Firefox 6. You can look to the right of your question or you can look at help > about Firefox.

  • See find your version of Firefox

  To answer your question, update usually retains your personal data (bookmarks, passwords recorded, etc.). However, it is always a good idea to keep a backup of your personal data in case of hard drive failure or accidental formatting, preferable on another hard drive, a USB pin/USB/thumb/key or a CD/DVD, so that you don't miss them. I use an add-on named FEBE for me to do on a regular basis.

  • See backup your information and profile backup (Mozillazine)
  • FEBE: https://addons.mozilla.org/en-US/firefox/addon/febe/

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.