I can't update my payment information

Similar Questions

• How can I update my payment information?

  How can I replace old details of credit card with my new details of credit card for automatic renewal?

  Hi new credit card,

  To update your payment information, sign in to your account and www.adobe.com. Click on my products Plans & and then click on Edit next to your subscription payment details.

  Please let us know how it goes.

  Best,

  Sara

• I can't update my payment information to CC membership

  I searched the forums and saw this problem appearing several times. Once I try to "Edit payment information" I get this common error: "we're sorry, something seems to go wrong on our end. Please try again later. »

  
  

  My old credit card information are on point or has expired and Im trying to update the site, but it does not for me. I need to fix this before October 30 or my membership will be cancelled. It seems with all the threads on this problem that adobe really needs to look at how their site is structured and secure it. I tried calling and chatting with customers and they didn't not help me at all, partly because they were Indians and did not fully understand my problem. It's extremely frustrating. Can someone help me on this please

  Hi Younglion27,

  We remind you but were unable to communicate with you, I send an email, please check & confirm.

  Kind regards

  Baudier

• Updated my payment information still does not and I have a deadline, how can I speed this up?

  Updated my payment information still does not and I have a deadline, how can I speed this up?

  I ask of you contact Adobe technical support & get confirmed if the CC can be reactivated or not, if it cannot be reactivated and then a re buy is necessary, technically, it just disconnect & reconnect the desktop preferences CC application.

  Concerning

  Stéphane

• How can I update my payment

  How can I update my payment option?

  See: change or delete your Apple ID - Apple Support payment information

• My subscription has ceased, even I made my last payment on 22.03.2016. My Plan marked as expired. The system is not providing any other solution but only update my payment information, I did. Nothing seems to happen. Online support is disabled. I have

  My subscription has ceased, even I made my last payment on 22.03.2016. My Plan marked as expired. The system is not providing any other solution but only update my payment information, I did. Nothing seems to happen. Online support is disabled. I have no choice but to ask here for help! I need to work, I need to work now!))

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• My credit card has expired. I can't update the payment method. Now! My plan show expired. What should I do?

  My credit card has expired. I can't update the payment method. Now! My plan show expired. What should I do?

  Hello

  I don't see any subscription / membership to the title of the email that you use with the forums.

  Please share the e-mail in a private message so that we can provide you with comprehensive information.

  At the same time, if the plan has expired suggest you kindly purchase a new subscription.

  Please see: pricing and membership creative cloud plans | Adobe Creative Cloud

  I hope this information is useful!

• I've updated my payment information and waited 24 hours but I'm still not able to connect to muse, told me that my subscription has expired?

  I've updated my payment information and waited 24 hours but I'm still not able to connect to muse, told me that my subscription has expired?

  Please let me know if you are always faced with the question, you can also support the customer.

  Thank you

  Sanjit

• How can I change my payment information

  How can I change my payment information, I got a new card but cannot see how add/remove cards

  On your phone you can do so by tapping your id in settings > iTunes & App Store by typing "show the apple ID" on the popup and connecting the account, or you can do this via the shop > menu option view the account on iTunes from your computer: change or delete your Apple ID - Apple Support payment information

• Try to update the payment information, the window is empty

  I'm trying to update my payment information as my last debit card was stolen. But when I click on "update payment", a window opens and it is empty.

  Empty the browser cache and cookies.  Empty folder Temp of the user, and then try again.

  What is Windows or Mac?

• Error: "there is a problem with your last payment. Please update your payment information. »

  I have a subscription to the CC since April 2016 here in Germany. I pay a monthly fee through Paypal. Each month, the subscription is supposed to transfer to Adobe.

  On 21 may, I received an email from Adobe indicating that there was a problem with my method of their choice of payment.

  Visit accounts.adobe.com I saw this:

  

  Even if there is an entry on the lower right side, saying: a Bill was created may 21, there is no entry on the paypal site, saying that the money was sent.

  In the Red Panel, it says (in German), "error!" There was a problem with your last payment. Update your details of payment of your service to continue. »

  I clicked on the blue link ("update your payment information"). Then I was asked to fill out a form (name, address, etc.).

  Then this window will appear:

  

  It is said: "we could not verify your address...". "etc.

  On the bottom there are two entries that say, "your registration" (on the left), "suggested address" (on the right side).

  I chose the suggested address, then he put me on accounts.adobe.com and it seemed to work as the Panel of red error message was gone.

  But the Panel of red error message to refresh the Web site's back, so nothing was fixed.

  What's not?

  Hello

  Please contact our support for this request here https://helpx.adobe.com/contact.html

  

  I hope this helps!

• Impossible to update my payment information.

  Hey guys!

  A few days ago there was a problem with my paypal so I was unable to pay my subscription of the CC. Now adobe asked me to update my payment information in order to be able to pay with paypal, but there is a problem with the site. When I click on the link "Edit" next to my paypal email address in the payment details window, there is no reaction to that. It just shows the four squares (loading icon) for a second, but nothing happens. Also the same thing when I click on save. I tried with all web browsers on my computer, but the problem appears in each of them.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I've just updated my payment information, how long does it take to come through work.

  I've just updated my payment information, how long does it take to come through work.

  It takes about 24/48 hours to get updated, always I will check your account & update you the current state.

  Concerning

  Stéphane

• It wont let me update my payment information

  I received an email asking me to update my payment information because adobe has not received their payment online this month. I followed the instructions in the email and he told me to go to 'change the payment plan '. I went to the page and it was not this option. He also said that I had no products. I pay $9.99 per month for LR 5 and Photoshop CC

  I you send secure payment portal link personal e-mail, please respond.

  Concerning

  Baudier

• My creative cloud membership (one year) has expired. It asks me to update my payment information

  He asked me to update my payment information to reactivate it. It only gives me the ability to disable. I don't want to change my payment information to buy a different plan, while having the annual plan be renewed... what I'm doing.

  Try a different browser.  I use firefox and chat works quickly for me (in the usa).