I can't update my Premiere Pro 2014 CC Version 8.01 to 8.1 on my Mac...?

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  I looked in these forums, tried a number of solutions that worked for others, and nothing has worked for me so far. I have the value "read-only software engine Mercury" rendering engine I tried to change the name of the folders pro Prime Minister ' 8.0' and ' 9.0 ' to ' old 8.0' and ' old 9.0 "and a few other things that I do not completely at present.»»»"

  My computer:

  

  My OS: Windows 7 Enterprise Edition (service pack 1)

  The error messages:

  First pro CC 2014 (8.0)

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 8.0.0.169

  Application timestamp: 536f4f89

  Fault Module name: ig75icd64.dll

  Fault Module Version: 10.18.10.3412

  Timestamp of Module error: 52e04b53

  Exception code: c0000005

  Exception offset: 0000000000158c2a

  OS version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Information additional 1: 88 a 4

  More information 2: 88a4aeff69948e549c460e98e3cbf27e

  3 more information: db98

  Additional information 4: db98ef4dec181ad1906ff666818d9ae2

  ====================================================

  First pro CC 2015 (9.1)

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 9.1.0.174

  Application timestamp: 564dce25

  Fault Module name: ig75icd64.dll

  Fault Module Version: 10.18.10.3412

  Timestamp of Module error: 52e04b53

  Exception code: c0000005

  Exception offset: 0000000000158c2a

  OS version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Additional information 1: cd2f

  More information 2: cd2f7e1225ab1bc0dd4f89ec90542e56

  Information additional 3:0129

  Additional information 4: 01292334f4d6d650a5ceb0029f7e7224

  Thanks in advance for any help.

  Just a hunch.  "ig75icd64.dll" is the driver intel HD graphics.  That should narrow down your search.  You may need to reinstall/day (or if it has just updated - then push) that this driver.

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  Hello

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  Help?

  Running on a MacBook Pro, OSX 10.9.5 2011.

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  Here's how it all started.

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  MSI GE70

  Processor Intel Core i7 4700MQ

  NVidia GeForce GTX 765M / 2GB GDDE5

  12 GB memory

  for help. Images of a Canon C100 MTS

  Premiere Pro 2014.2

  Things I've tried other threads:

  -J' read it could be a problem with the. So I also tried to start a new project with the MTS files. MOV files and h.264 and still nothing.

  -J' tried to go to the project settings and choose "make with the software", still nothing.

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  -J' tried to use my daughters 'Frozen' magic wand, we bought for Christmas solve the freezing problem with magic as Elsa has done in the film... surprisingly, still nothing.

  Any other ideas out there?

  Hello

  You have two graphics cards? You can check that in Device Manager > display adapters.

  If so, disable Intel Graphics and see if it helps.

  Have you tried to trash the preferences?

  Rename the 8.0 for trash folder preferences: \Users\\AppData\Roaming\Adobe\Adobe Premiere Pro\

  Thank you

  Regalo

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  Data sheet:

  Model name: Mac Pro

  Model identifier: MacPro6, 1

  Processor name: Intel Quad - Core Xeon E5

  Processor speed: 3.7 GHz

  Number of processors: 1

  Total number of Cores: 4

  (By heart) L2 Cache: 256 KB

  L3 Cache: 10 MB

  Memory: 16 GB

  Boot ROM version: MP61.0116.B05

  Version of the SCM (System): 2.20f18

  Version of lighting: 1.4a6

  Hi Dana,

  Can you go to the settings-general project file and change the video renderer only in software mode.

  Check if it works or not.

  You use any third party plug-in for Premiere Pro?

  Thank you

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  Hello

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  The software will remain open, if I start it and do nothing. I can even open a project, and there is work. The problem occurs when I try to do something either import a file, open a sequence, rename a title, etc.

  Can anyone help? In the affirmative, please let me know if you need more information about me (see below information system). Thank you.

  Operating system: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303) - 2144

  Language: English (regional setting: English)

  Manufacturer: Hewlett-Packard

  System model: HP Z230 Tower workstation

  BIOS: Default system BIOS

  Processor: Intel Core i7-4790 CPU @ 3.60 GHz (8 CPUs), ~3.6GHz

  Memory: RAM 16384MB

  Available OS memory: 16070MB RAM

  Card name: Intel(r) HD Graphics 4600

  Manufacturer: Intel Corporation

  Chip type: Intel(r) HD Graphics Family

  DAC type: internal

  Display memory: 1 696 MB

  Dedicated memory: 64 MB

  Shared memory: 1632 MB

  Current mode: 1920 x 1080 (32 bit) (60 Hz)

  I just have something and it seems to work so far. I found this on a few sites. Will this affect what I can do with the latest version of first? I should let this way? Thanks in advance.

  1. In the section reading and video rendering, select the appropriate rendering engine: the Mercury Playback Engine or Mercury Playback Engine software GPU acceleration only.

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