I cancelled CreativeCloud and spent in a single licence for InDesign. It keeps telling me to renew the CC and there is no email support.

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• I deleted the files from my office, they are still there and I can't delete them again cos keep telling me to check the location and try again

  I deleted the files from my office, they are still there and I can't delete them again cos keep telling me to check the location and try again

  Hi fwhaddad,

  Please take a look at the spirit x possible 2nd answer in the thread for a solution:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-files/cant-remove-a-folder-because-its-not-there/eba2d232-33d7-43BD-a3dc-1f06292552b2

• Cannot cancel or submit email support!

  Why the world isn't Adobe offer email support?

  I started a chat window and there seems to be an adobe staff not enough to support the need for a chat support. Considering the time - which is understandable, but why not send an email to support? It lists 'phone' and 'chat' and tells me that I can't use the phone.

  My problem: I thought that I cancelled my subscription, but apparently adobe think that I did not and tries to charge me - but I've never been in a valid credit card. It turns out that I have not used the service so I didn't continue my trial to a full membership. (I was not even enjoy the free photos). It's the first day of the following month today.

  What I need: the charge withdrawn and cancelled my subscription. (By the way I can't stop my subscription while a charge is on my account).

  And WHILE I was TYPING THIS a personal support chat online and should look at me in the chat window, came for 4 minutes and did not wait and CANCELED my cat after does not appear for more than 30 minutes. EXTREMELY frustrating.

  Thanks for your help.

  Kevin

  Hey Kevin,

  You can now self cancel your plan of Adobe Creative cloud of your account page.

  Please consult the help below document to understand the workflow:

  Stock FAQ: How can I cancel my Adobe Stock?

  I hope that helps!

  Kind regards

  Sheena

• Current default got accidentally updated Firefox to the ".lnk" files How can I cancel it and return to default unknown?

  Control Panel > programs > by default of the programs > set Associations:

  type of file (LNK file) .lnk says unknown under current by default.  I double clicked it and the Menu recommended programs showed only Firefox.  I chose what has changed all the icons for all quick links for Firefox symbol.  Double click on them now opens a tab in the browser to open the appropriate program.  How to return to the settings and the appropriate links? Larry Johnson

  pajldj wrote:

  Control Panel > programs > by default of the programs > set Associations:

  PhilipsJason wrote:

  Open Control Panel.  In the upper right corner, there is an option for "Category view" or small/large icons.  Change the option for now on small icons.  (you can change this return later, all this for ease of use)  Now that you have quite a few icons, open "Default programs".  Then, using the 'Set the Associations' option, you can adjust how Windows manages any type of single file.  :)

  Try Nice PhilipsJason, but I have the impression that this is exactly pajldj changed file association before selecting Firefox accidentally, and it is impossible to undo this change because all Associations does not "Unknown Application" as an option to choose ;)

  Hi pajldj,

  Try this:

  1. Press the Windows key + R > type regedit and press enter
  2. Go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.lnk
  3. OpenWithList should contain only:
     • (Default) | REG_SZ | (value not set)
  4. OpenWithProgids should contain only:
     • (Default) | REG_SZ | (value not set)
     • LNKFILE | REG_NONE. (binary value of length zero)
  5. Make sure that there is no subkey/subfolder UserChoice (if you see him, do a right-click on UserChoice > delete )
  6. Restart your system

  This is what the mentioned key should look like:
  

• Save multiple messages in a single file without cut and paste each individual email.

  How to save several hotmail/windows live mail simultaneously to another file format, such as Word?  I don't want to open it, copy and paste each one email at a time.  It's tedious, so I have several emails that I need to transfer a single file as a Word document.

  Hello

  As you are referring to Hotmail and Windows Live Mail, I suggest you to refer to the links and post your application in the Windows Live forums to improve the assistance:

  Hotmail

  http://windowslivehelp.com/product.aspx?ProductID=1

   

  Windows Live Mail

  http://www.windowslivehelp.com/product.aspx?ProductID=15

• Adobe CC auto-renewal, cancellation fees and membership increase?

  I have subscribed to the accession of edition student creative cloud in July and was annoyed to find looking at my accounts for the last two months, I had to pay £ 21,91 for software that I have not used since July this year. When I took the subscription I was under the impression that membership was only for a year and that I would need to pay a £15.49 monthly fee. No where have I learned that the contract will be automatically renewed at the end of the year and that taxes would rise. I was disgusted therefore find the amount that fate of my account, let alone do not receive an email before the end of the annual membership fee to let me know that membership would automatically be renewed and that my fees would increase, but also the fact that when I cancelled my contract today that I should commit a penalty charge of £109.00 which is a scandalous 50% of the annual fee for apparently leaving a contract that I wasn't even not aware that I had!

  I had at the beginning of the contract for my final year at the University of Birmingham City and it was great, but after graduating in June, I was expecting just the contract ends in July, or at least receive a talking e-mail auto-renewal.

  I contacted a member of the customer service team today and they did not help the least of all, they did however try and offer me another membership! I looked around and finally found a lot of people who have had the same problem when it comes to penalty of cancellation fees and how it is difficult to leave their membership.

  I am so disappointed and angry about this, that I intend to let my University and social media know the TRUE nature of accessions from Adobe and what I discovered on the difficulty, is to cancel your membership, your membership renew automatically and never be contacted on charges increase and renewal and automatic stop membership penalty. It could just open peoples eyes like lock of the Adobe people in contracts and do not have the intention to treat your respect by keeping informed you, but rather of you surprised by the increase of taxes and fees in your bank statement!

  It would be good to know if anyone else has had these problems.

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Please see Support FAQ: how to contact Adobe for support?

  Hope that helps!

  Kind regards

  Sheena

• I have to cancel my subscription. I didn't know that I signed up for a renewal. Please let me cancel it and give me a refund please!

  I have to cancel my subscription. I didn't know that I signed up for a renewal. Please let me cancel it and give me a refund please! I am currentlly unemployed, homeless and this is broken. I wasn't really aware that I'm subscribing to what at the time I registered. Can I cancel my subscription and receive a refund.

  Thank you.

  Hello

  Please refer to cancel your Adobe Creative Cloud membership

  Feel free to contact customer service if you have additional questions.

  Kind regards

  Shelly

• Forgot login ID Adobe. I can't download products. I can't cancel. And the money charged to the card... What should do?

  Forgot login ID Adobe. I can't download products. I can't cancel. And the money charged to the card... What should do?

  Hello

  Please check your order confirmation emails, order no etc.

  Please contact chat/phone Adobe support for help.

  Contact the customer service

• I've updated the plan of the photographer and since the download, I had problems nonstop with fluidity and now the bridge is not displayed large previews, a few thumbnails. I restarted and reset the tool, is there anything else I can do or should I cancel

  I've updated the plan of the photographer and since the download, I had problems with non stop with fluidity and now the bridge is not displayed large previews, a few thumbnails. I restarted and reset the tool, is there anything else I can do or do I cancel my subscription to the CC and return to the CS6?

  The problem of fluidity can be the result of a graphics card problem:

  Try to uncheck the box in the preferences > performance > graphics processor use, then by restarting Photoshop. If this solves the problem, check with the manufacturer about a possible update.

  On the bridge: when you select an image and press the space bar, what happens?

• I had endless problems with Lightroom since the purchase of subscription for one year in December 2014. Now, the development Module was disabled, as they claim that my subscription has expired...  He spent more time to work does not, and I'm bitterly briv

  I had endless problems with Lightroom since the purchase of subscription for one year in December 2014. Now, the development Module was disabled, as they claim that my subscription has expired...  He spent more time to work does not, and I bitterly regret it.  Help, please!

  Open the Adobe Creative Cloud application then go to preferences then sign out and then sign back with the same Adobe ID that you used to purchase the subscription photographers, that is to say the same e-mail address and password.

  Then open Lightroom and go to the Help menu and make sure that it is signed in with that Adobe ID email address.

• I have tried, using the, trial version, creative, cloud, I, signed, until and started, the, download, download, is taking a long time, so, I, decided to cancel, she and buy, year, plan, pay, mont hly., I, started, download, creative, cloud, once again, bu

  I, tried, using the, trial version, creative, cloud, I, signed, until and started, the, download, download, is taking a long time, so, I, decided to cancel, she and buy, year, plan, pay, mont hly., I, started, download, creative, cloud, once again, but, downloading, was interrupted, by, ma, firefighters dau, by inserting, key usb, peripheral, in , the, USB port. , Could, not, I believe, downloading, I, signed, in, adobe, and now, tells me, that I, a, 30, day, trial, My, account, shows, that I have, I, p helps, my, first of all, every month, slice, but, I can only use a, trial, version, who, says, goes, e arentheses, 30, days., which can, I, do, for, get, the full, each year, the intention, version?

  Jacobm51486856 please see in Sign, activation or connection errors. CS5.5 and later for more information on how to resolve the error of connection that prevents your membership being authorized.

• I bought Photoshop CS6 2nd market of hand and it is already registered in pre-owner account how can cancel this and move to my account?

  I bought Photoshop CS6 2nd market of hand and it is already registered in pre-owner account how can cancel this and move to my account?

  Hi Syjung,

  The former owner needs to transfer the license by filling out the form below.

  http://helpx.Adobe.com/x-productkb/policy-pricing/transfer-product-license/_jcr_content/MA in-pars/procedure_2/proc_par/step_0/step_par/download/file.res/Transfer%20of%20License%20F orm.pdf

  Thank you

• How to CANCEL exercises and display values prompt warning message

  Hello master,
  
  Here are my requirements:-
  
  I have a dashboard with a few simple pie charts.
  
  I also have a prompt of dashboard that helps me choose a month and also another criteria common to all graphs in the dashboard. But once I added the dahboard prompt whenever I connect to this dashboard I get the warning message indicating "the presentation of this point of view combined with the chosen data, selction, and guests gave rise to no data" "cancel drills and display prompt values", only once I click 'Cancel drills and display prompt values' my paintings are displayed.
  
  * Is this as a bug of knowledge or something must be changed to the this.*
  
  Thanks in advance.
  Goud S.

  I hope it solves your query? Mark as correct if it is useful.

  Thank you.

• Download of Firefox window: Please do 2 separate buttons: 'Clear completed + cancelled downloads' and 'Clear does not downloads.

  Hello

  Download of Firefox window: Please do 2 separate buttons: 'Clear completed + cancelled downloads' and 'Clear does not downloads. This would allow users to simply erase downloads successful + manually cancelled quickly. And you still can inspect, which does not - and them try again when staying in history or take steps to re - download site Web etc.

  Thank you.

  Hi guepaj, thank you very much for your comments. because it is a mainly managed by the community support forum is probably not the right place for the characteristics of the application (we are unable to implement all the features & devs read here).

  If you think that it is a missing feature in the browser, fill in a bug at bugzilla.mozilla.org thereon :))

• Operation Thunder on a single computer for private and studio, two different addresses

  Hello and goodevening,
  I'm an artist. Have private emails which I use Thunderbird.
  I also have a small studio, and I also use Thunderbird for my studio. But not on the same page as my private emails.
  I prefer to open a new Thunderbird (I don't know how Express.com myself in this area, because I'm not a computerman) with an account for my studio.
  Is this possible?
  Hope you can provide me with a solution.
  Kind regards
  Nicholas

  You can create a new profile and setting up your studio in there account.

  https://support.Mozilla.org/en-us/KB/using-multiple-profiles

  Then always start using Thunderbird - profilemanager and choose the desired profile. You can change your shortcut on the desktop for Thunderbird existing accordingly.