I cancelled my subscription and I myself support-why?

I cancelled my subscription to InDesign March 11 after previously trying to cancel it. I bought the product on February 11 on a per month basis. I was reviewing it for my employer who pays me. I can't afford an extra month costs AND I cancelled it on time after previously trying to cancel! The representative on the phone was completely useless and said that my case would not have attached notes so he'll just get rejected. It feels like 'customer service' does not mean anything at Adobe.

Hello

Sorry to hear about your experience.

It seems that the billing process had already started the 11th of the month when you have canceled it.  I will arrange a refund for the payment of March.

Kind regards

Bev

Tags: Adobe

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