I cannot bluetooth installed on my new HP Pavilion Notebook 15

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• My NEW HP Pavilion Notebook e166eg 17 is defective-Mein neues Notebook defekt arrived

  Hello. -Deutsch Übersetzung unten - German translation below

  I bought a new HP Pavilion notebook e166eg 17 online less than 2 weeks ago. When I went to turn it on for the first time, it would not start. After a while, I moved the display and noticed the screen flashes on and outside.  I can't even start my NEW laptop! I ordered this German HP online store, so I called the customer service line. I asked if the agent spoke English and said roughly in German that I contacted the HP GERMANY line, so only they speak German. The agent would not even ask if someone at the desk spoke English. My German isn't very good, but I know when someone is being rude. She then told me to call another number. So I called the support for the Germany number. Again, nobody is there speak English, so I tried to explain I want to send my laptop to it with UPS, but the agent said she can't help me and told me to call the Customer Service line again. I sent the Service and customer support in English two days in a row and have not been answered. Finally, I used google translate and sent support with the original message and the German translation. Hope somone comes back to me soon! HP terms of service, I can get a full refund if I bought the laptop within 14 days of the refund request. After obtaining a new laptop faulty and does not help from HP, I want to just send this book to return and get a refund. Can someone tell me how I can get one person to HP in Germany to help me before this Sunday when the 14 days is up?

  In German:

  ICH bestellte a new HP Pavilion Notebook 17 - vor weniger als 2 Wochen e166eg online. ALS ich ging, um are einzuschalten zum first hurt, ware are nicht zu starten. Nach international time zog ich die Anzeige und den Bildschirm und aus set bemerkte. ICH kann nicht once be mein neues Notebook! ICH bestellte sharp von der deutschen HP Online-Shop, also ich beim Ref grant. ICH SAH, ob der Agent sprach Englisch und war unsanft auf Deutsch I said, dass ich die Leitung DEUTSCHLAND HP kontaktiert, so dass sie nur zu sprechen Deutsch. Agent der wurde nicht once questions, ob someone im Büro sprach Englisch. Mein Deutsch ist nicht so gut, aber ich weiss, if someone unhoflich. Sie mir dann eine andere anzurufen Nummer matter. Also Ref ich die support-Nummer Germany. Auch yesterday no one da spricht Englisch, so habe ich versucht, imagine, möchte ich mein Notebook zu mit UPS zu ihr back zu send, aber der Agent said, sie können mir nicht helfen und mir, das Customer Service Leitung anrufen wieder said. Mailte both customer service support in Englisch zwei Tage und Ich in einer Reihe und haben keine Antwort bekommen. Finally google übersetzen und email support wieder verwendet ICH mit der original message und der deutschen Übersetzung. In der Hoffnung, somone erhält back zu mir bald! Laut HP Bezug auf Service, kann ich eine volle Rückerstattung receive, wenn ich das Notebook so gained von 14 days eine Rückerstattung. Depending on ich ein brandneues computer laptop defekt, und nicht jede Hilfe von HP, ich will nur dieses zu senden und eine Erstattung get back Notebook. Kann mir someone sagen, wie ich jemanden EIB HP Deutschland, um mich vor diesem Sonntag zu helfen, wenn die 14 oben ist Tagus?

  I saw your post and it passed to the right people so that it should be considered. You should hear from someone bit via private message on this forum.

  Keep an eye on the envelope of PM (private Message) in the upper right of each page. When you see a number next to the gray envelope, click it. This is how you will be contacted.

  If you need to know how to send a private message

  Click here

  Thank you.

• HP Pavilion: How to install RAM in a HP Pavilion Notebook - 15-p199sa (ENERGY STAR)

  Hi all need help to install my ram because there was no door RAM on the

  HP Pavilion Notebook - 15-p199sa (ENERGY STAR) one know how to install it? Thank you :-)

  Yes I know not how, but you won't like it. Here is the Service Manual:

  Manual

  Page 104. It requres removal of the top cover and also the removal of the motherboard. Not for the occasional laptop computer technician, I'm sorry to say. Post back if you want more help.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• E540: Dolby Advanced Audio v2 cannot be installed on the new SSD

  Hello

  the Dolby Advanced Audio v2 question keeps grinding my gears. The situation:

  I added a second drive (SSD) successfully to the E540, everything works and is configured correctly. I still have the disk original in place and achieved 8.1 Windows (x 64) installed on both drives. However, I can't run Dolby Advanced Audio v2 when starting Windows Setup (fees) on the SSD. Just after starting, or you try to start the application, there is a Windows error message telling me that the Dolby-driver cannot be executed, and I have to reinstall the application if the error continues to exist.

  When booting from the original HARD disk there is no problem with Dolby Advanced Audio v2, the application works very well. Every time booting from SSD error message appears.

  I know that it is a known problem and I read all of the information that is out there on the internet. I tried uninstalling and reinstalling the DRIVERS on C: several times record, everything was installed in orders different and tried almost all of the combinations use the audio CONFIGURATION, Setup in DOLBY, the UIUa64 and so on. I can't install correctly Dolby Advanced Audio v2 on the new SSD. The installation ends and Dolby Advanced Audio v2 is displayed in the list of installed programs, but at the end of the installation, the error message also occurs.

  (I followed exactly the solutions reported for other systems, but none of them worked for me. Please tell me in what order I should run the driver setup (s) for my E540 if you think that it is a source of possible error).

  I don't really know what could cause the error during the (apparently) accurate installation still work when starting from the original HARD drive? I would really really appreciate advice that could help me solve the problem.

  See you soon

  (PS: I speak not of Dolby Digital Plus, but Advanced Audio v2!) The Dolby Digital Plus the user interface is available on the SSD. The sound quality varies considerably between the two installations of Windows on the SSD and HARD drive and the loss of sound quality is unacceptable for me.)

  I found the solution to my problem in this thread:

  https://forums.Lenovo.com/T5/Lenovo-3000-and-essential/how-to-change-FOM-Dolby-Digital-Plus-interfac...

  Didn't think to try the Win8 pilot... my bad, but I hope this helps others.

• Fusion 3.0 cannot be installed in the new iMac (no CD?)

  I just did a clean install of SL on a new iMac 21.5 inches and then installed Fusion 3.0. When I tried to install WinXP Pro, I get a message saying that there is no bootable CD media. Interestingly, Fusion sees the CD when I start first, since it proposes to install this OS. I tried two diffΘrents CDs, freshly created from an ISO image, and I know that the CD is good (and bootable). I'm about to fall back to Fusion 2.06 and see if it works, but I thought I'd check first to see if someone would have a suggestion that I could try. I've seen similar positions (CD disappeared to Midway in installation), so I guess that it is a known problem with 3.0.

  The extent of the downgrade goes, since it is a new installation of merger with no virtual machine is it's easier to just remove the application and no preferences file may exist, and then do a clean install of 2.06?

  I hope that VMWare will fix this problem quickly, since it is a bit frustrating to buy a product and know it does not work...

  Have you tried to use an ISO Image?

  ==========

  Note: When you use utility disk in order to have a bootable ISO Image, you must select Master CD/DVD without encryption in which case by default, it will have an extension .cdr file and in version 1.1 of the merger and later does not need to be changed in .iso, although one can if one chooses to. A default .dmg image is compressed and is not bootable, as an uncompressed .dmg will start if changed in .iso and of course the source CD/DVD should be bootable in the first place.

  To create an ISO Image using disk utility...

  1 insert the CD or DVD disc into the optical drive of your computer.

  2. open disk utility (/ Applications/Utilities/Disk utility).

  3. Select the CD or DVD drive in the list of disks and volumes.

  4. Choose file > new > "Disk Image from (name of the disc)."

  5. type a name for the disk image.

  6. choose "DVD/CD master" from the Image Format pop-up menu.

  7 choose "none" from the encryption pop-up menu.

  8. click on save.

  After you have made the ISO Image and then eject the disc source from the optical drive.

  Then, set the ISO Image as the CD/DVD in the leaf of the parameters of the Virtual Machine.

• A new g7 pavilion Notebook PC does not sleep on its own, will sleep all in touching power button / stop

  HP pavilion laptop g7. Product No.C5G29UA #ABA.

  Don't sleep on its own or on mains or battery. He goes to sleep when you touch the power button or startup, shutdown, sleep. The screensaver is off and it is fixed a recommended power settings.

  Hello

  Please find the link given below might help you solve your problem.

  The problems of sleep and hibernation

• Studio 8 (2006) can be installed on a new MacBook (2013)?

  In 2006, I bought Studio 8.  In 2013, I bought a new MacBook Pro with a processor 2.3 GHz Intel Core i7 and OS 10.8.  When I try to install Dreamweaver in Studio 8 on my new computer, it says "Cannot open the application"install Dreamweaver 8_En"because the PowerPC applications are no longer supported."

  Indeed, prerequisites of Studio 8 says that Mac should be "600 MHz PowerPC G3 and later" and the operating system should be 10.3 or 10.4.  Perhaps the page could say a little more explicitly that the program cannot be installed on the new Macs.

  During this time, I don't think that there is a solution to install the program somehow?  It was expensive, and I'd like to continue to have access to it.

  I don't know any workaround... it is an old software and is no longer supported.  It is why you won't find any information updated as for its ease of use in new systems... not too much, if any, pieces of old software is kept in this way

• Pavilion Notebook 15-ab243cl: transfer from old computer to new computer programs

  We just bought a new HP Pavilion Notebook, with 10 windows, to replace its old HP Pavilion dv4-2153, which has been upgraded to Windows 10.  Now we have a problem - how to move programs and files to the new.

  I found two products on the market that claim to be able to do this, but critics of both of them include some less then incounaging stories.  I hope that HP has developed some good software to do this, especially between their own products, or at least can recommend a reliable software.  They must be proud when a customer likes their products well enough to replace genre by genre.

  Any help here?

  Thank you

  Dennis

  dfsplett

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your message want to migrate applications from one PC to another and wanted to help.

  Sorry to disappoint you, but HP doesn't no matter what app migration software (that I know).

  However, LapLink does – in its range of PC Mover of products.  The one who moves in the apps is the Pro version.

  I know it works because I used it myself.

  The new version, Win10, has an additional feature that you can migrate applications from an Image file.

  Which means, you can make a backup of the complete picture of your old PC (and to do this, I recommend Macrium Reflect - further) a key USB or external hard drive, which will allow the new PC, install PC Mover there - and restore apps directly from the backup image.

  Macrium reflect (MR) provides a FREE version that can be used to image and restore partitions or drives together.
  
  What I recommend is the following:
  (1) download and install Macrium reflect (MR)
  (2) run M. and choose the option: "Create an image of the partition (s) required to backup and restore Windows" to write a full backup to an external drive or USB key

  You have NOW a backup of the image of the old PC - and all of the information required by PC Mover to migrate applications to the new PC.
  
  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Impossible to install the bluetooth driver in XP Mode, error "this software cannot be installed remotely. Please connect to the local computer, and then try again.

  I have win 7 pro as my OS, whenever I try to install the bluetooth driver in xp mode, I get an error message saying "this software cannot be installed remotely. Please connect to the local computer, and then try again.

  Check this box:

  http://support.Microsoft.com/kb/2438651/en-us

• Just bought the new pc with Windows 8.1 and cannot re - install InDesign CS3. Can anyone help?

  Just bought the new pc with Windows 8.1 and cannot re - install InDesign CS3. Can anyone help?

  Hi Dale,

  You can follow the article: system requirements | InDesign to check if the CS3 products can run on InDesign CS3.

  Also please let me know what error message you get while re installation of InDesign.

  Thank you

  Yann Arora

• Does not update CS5 Production Premium, re-installed on the new PC (Windows 8.1). Cannot read Canon CR2 files.  I have re-installed.  What's wrong?

  Does not update CS5 Production Premium, re-installed on the new PC (Windows 8.1). Cannot read Canon CR2 files.  I have re-installed.  What's wrong?

  Jeff, thank you.  I couldn't update any program in CS5.  It turned out that I had to do a 'update manual".  Not sure why it was different, but it worked.

• Pavilion 15-K5C19PA #ABG: cannot install graphics drivers Nvidia for HP Pavilion Notebook 15-p102tu

  Cannot install graphics drivers Nvidia for HP Pavilion Notebook 15-p102tu

  [my laptop is not install my window 8.1 nvidia driver 64 bit my new purchase Moose please help me hp] team?

  Hi @mnshahid,
  
  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!
  
  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion Notebook 15-p102tu and problems with NVIDIA drivers. Your system uses only the Intel driver high definition (HD). Here is the download if you needsp68117.exe. I uninstall Nvidia and reboot the laptop.

  Please let me know how it goes.
  
  You can say thanks for trying to help by clicking on the Thumbs Up below! .
  
  Thank you.

• OSX EL CAPITAN UPDATE CANNOT BE INSTALLED TO THIS DISK. THIS VOLUME DOES NOT MEET THE CONDITIONS FOR THIS UPDATE

  Hi all

  My iMac features are:

  • 27-inch, late 2013
  • 3.2 GHz Intel Core i5 processor
  • 8 GB 1600 MHz DDR3 memory
  • Start drive Macintosh HD
  • NVIDIA GeForce GT 1024Mo of 755M graphics
  • Storage: 301,35 free GB of 999,35 GB

  Running currently on OS X El Capitan with Update Version 10.11.3 installed January 27, 2016

  Problem: I was on the purchase of 2016 Office for Mac and tried to install the update of El Capitan OS X 10.11.1 which is necessary to solve the problems with this version of Microsoft Office.  During installation, the following error message appears:

  "OS X El Capitan update cannot be installed on this drive. This volume does not meet the conditions required for this update".

  I would be very happy if someone can help me in installing this update.

  Thank you.

  Slpm6

  I just got a quick reply saying 'You are not allowed to create or update this content'. What should I do to solve the problem? Thank you.

  You are using a newer version of El Capitan that the updater contains and so cannot install it.

  (139598)

• 14 - d008au drivers cannot be installed in windows 8

  Nice day! I just got this laptop HP 14-d008au 14 inches and my questions are: when the package brought me there no any cd or dvd for all drivers, second, the OS is ubuntu when I changed to Windows 8 some drivers of your Web site when I run it, it cannot be installed. Thirdly the wifi and bluetooth does not work (it does not acknowledge wireless internet and devices). I can't use this thing because of some missing hardware and drivers. I hope for your immediate response regarding this issue. Thanks in advance

  artclarabel wrote:

  I'm sorry for my typo fault mistaken his 14-d008au.

  Hello

  All drivers for your laptop you are on the following link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158&LC=en&cc=us&DLC=en&sw_lang=&product=6622146

  My suggestion: go to the site above, and then click scan now .  In the end, it may have one or two missing and view the hardware id of the driver missing return. The following link shows you how to get the id of the hardware:

  http://www.WikiHow.com/find-hardware-ID

  Kind regards.

• The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing, or the upgrade patch may update a different version of the program

  I try to use the Microsoft Office tool that implement an MSI for 64-bit Office 2010 installation file.  The tool works file and creates the msi file.  I get to the tool by going to the x 64-bit folder on the office 2010 installation disc.

  I install a new virtual machine from Windows 7 and tried to use the MSI file to install office 2010 and I get the error:

  "The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program"

  If I just click Setup on the office 2010 dvd he moved very well on the same VM window7.

  Does anyone have an idea how do to understand why the windows installer keep fails or what he wants?

  If I click on the msi even on a system with office 2007 is installed, I get the same error.

  Thanks for the help

  jbabe

  Windows Update has nothing to do with the upgrade or installation of Office 2010. Please post future questions in this forum: http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft