I changed the batteries in the keyboard. Mouse works but the keyboard does not work.

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  Hey @frederickw1,.

  Welcome to the Forums!

  I understand that the keypad does not work. You mentioned that you have changed a few things. I'm here to help! I also changed the settings before and lost the use of my pad. Here are a few steps that can help.

  Please make sure that the NumLock key is pressed while the button lights on your keyboard, which indicates that it works.

  Please, start your computer in Mode safe. The numeric keypad works in Mode safe?

  If the keyboard works fine in safe mode, then I suggest that do you a clean boot to see if another program blocking the use of the keyboard (How to perform a boot in Windows).

  • Right-click the Start button
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  • Go to ease of access
  • Click on change how your keyboard works
  • Remove the turn checks on the keys area rocking. (This should stop your laptop computer to beep when you press the NumLock key).
  • Press OK.

  

  If there is a check next to mouse keys:

  • Get him out.
  • Press OK.
  • Test the keypad.

  If there is NOT a check next to mouse keys:

  • Please check the box
  • Press OK.
  • Test the keypad.

  Here is a document you can try troubleshooting not called Portable keyboard troubleshooting (Windows 10: 8).

  This answer doesn't solve your problem or answer your question? If so, please share the good news! Inform others that this answer was helpful by clicking on the button accept as a Solution . You can also show your appreciation by clicking thumbs-up.

  f you need assistance, I would be more than happy to continue to help you. Please re-post with the results of the resolution of the problems.

  Thank you for agreeing!

  Forward to your response.

  Have a great day!

• the keyboard does not have to return the system to the standby mode

  Windows 7 Home Premium 64-bit system.

  The fundamental problem is that, after working properly for more than a year and a half, this Win7 machine suddenly stopped enlightenment of the mode before using the keyboard a few months ago. It still immediately responds to a mouse click, then dysfunction of the keyboard was only a minor inconvenience. The keyboard is equipped with a PS/2 connector, the mouse uses a USB port.

  However, several times lately the keyboard did not return after the awakening of the system; It is a biggest drawback. Each of these three times the keyboard had returned to normal after a reboot of the operating system, using the mouse to manipulate the Start Menu. I noticed nothing otherwise askew with the keyboard at any time, which suggests that this is not a problem with hardware keyboard. I would like to know how to get the system back to normal.

  I don't know if the following is relevant, but it is similar:
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  Put the system into "sleep" (in the Start Menu) is done several times during my normal day. After running these tests of control, I found that the card does not work after that system was return of the mode 'sleep'. Immediately after the trials I reset control panel of the sound card for my normal use. All seems OK for audio operation was normal except after public awareness of Sleep Mode.

  Audio playback seemed normal in all applications. Programs appear to progress successfully through a recording during playback. Indicators like meters, position of playback cursor and displays the elapsed time has shown its normal operation, but nothing has reached the map output Sockets. I could not find any audio settings that seem to not correct. The Device Manager said that the card was working properly. Restart the normal audio returned BONE, as it does now (most of the time) for the keyboard.

  I played with things for two or three weeks. I've posted questions on some audio related forums, but no suggestion had no effect. Finally, I was ready to uninstall the card its and its drivers, then reinstall, when I remembered on the System Restore Points.

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  The only thing I could say to be uninstalled by the restoration of the system has a few updates of Microsoft Security Essentials. I immediately did a manual update of that, to ensure it would not be any effect on the audio. Audio worked properly since registration, including, but I have not retested monitoring check against existing tracks.

  It was shortly after the keyboard problem has started. In this case I don't know what it is changed on the computer that could have led to the problem, but it seems not unlikely that some settings in the registry system is again wrong.

  Hello

  Thanks for posting your question on the Microsoft Forum.

  Receive you error messages, if so, what is the exact error message?

  What is the number and the model of the keyboard?

  I suggest you to follow the steps below and check if it helps.

  Method 1

  Try to start the troubleshooter from the link below and check if it helps.

  http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2

  I suggest you perform the clean boot.

  Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

  See the link to perform the clean boot.

  How to perform a clean boot in Windows

  http://support.Microsoft.com/kb/929135/en-us

  Note: Refer to "How to reset the computer to start as usual after a clean boot troubleshooting" under more information to prepare the computer to start as usual after a repair.

   

  Method 3

  For problems with the computer does not wake from sleep, see you at the suggestion of Leo Huang

  http://social.technet.microsoft.com/Forums/windows/en-US/0866de60-a16b-41c4-8a6e-b56c848478f3/new-computer-using-windows-7-will-not-wake-up-from-sleep-mode-i-have-to-manually-turn-it-off-and?forum=w7itprogeneral

   

  Please let us know if the problem persists. We will be happy to help you further.
  Thank you.

   

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