I don't know if Vista sp1 or sp2 has been installed on the Acer Aspire deskton.

Hello

A notification came sayng Vista sp1 must be installed. We had just aiinstalle Norton 360, then we have disabled to install Vista sp1. The download is complete and the computer has begun to install three downloads. The first download is installed without problems and went to the 30% bar install the second download when in the middle of the installation, the computer said computer closing screen. I knew we were in trouble, because he read on the screen during the installation do not stop computer during installation. Message came after the computer restarted him comes from message on the black screen, saying that the computer is not close properly and the 0xc01a001d 37038/95074 (\Registry\machine\components\Derived data...). I tried everything to get it started all the suggestions, but still a black screen, the biggest problem with this computer, is there had never been installed sp1, sp2, or any protection because it was purchased, I think that somewhere to 2006 or 2007 may 2008. It is an Acer Aspire desktop computer.

Thanks again,

gmax3

If she never had no installed protection because it was purchased, my suggestion is simple, albeit drastic.

Make sure that your backups and serial numbers and product multimedia/installation/etc key is complete and stored on the computer in question.  Restore the system to factory in any way has been given by the OEM, upgrade completely (all service packs and posterior to the service pack updates) and install your anti-virus software. Reinstall your applications on which would not have been restored in the factory reset.  Update all software from third-party manufacturers to their latest versions.  Install all drivers for newer hardware devices.  Restore your personal data on the machine.

You'll find yourself with something you can do better than what you have now.

Tags: Windows

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