I forgot the password of Windows 8, try to re - format the PC and no access to Windows XP on a virtual machine.

Original title: need to reformat windows 8 and windows xp

Hello

2 questions here:

1. my problem is that I have a PC under Windows 8, but I forgot the password, I can not connect using the admin account too. So, reformat my PC is the only solution?

2. If I need to reformat the PC, the virtual machine (Windows XP) my colleague who installed in this PC will be too lost and product key has been purchased via online and now I don't know where to find the product key now. :( . How can I do to get the product key because I can not even access the pc host (Windows 8)?

Hello

1. you are using a third-party virtual machine?

2. are you referring to Windows 8 or XP product key? Where did you get the product key from?

3. you use a Local account or a Microsoft account to access Windows 8?

4. you remember changes to the computer before the show?

You can check the article to recover the password and check if it helps.

What to do if you forget your Windows password

Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

Tags: Windows

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