I get an error code 641

can someone tell me what it takes please solve this problem so I can receive my updates

Hello

1. What is the item number KB update failed?
2. What is the accurate and complete error message you get?
3. are you able to install some other updates?

Method 1
I suggest you try the steps from the following link:

How to resolve problems connecting to Windows Update or Microsoft Update
http://support.Microsoft.com/kb/818018

Method 2
I would say you can do clean boot and install the updates.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: Follow step 7 clean boot KB929135 article to reset the computer in normal mode.

Method 3
I suggest you to download and install the updates from the Download Center.
http://www.Microsoft.com/en-us/download/default.aspx

Tags: Windows

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    ===========================================================
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